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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool, pool loungers
Free breakfast
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1420 E Monte Vista Ave, Vacaville, CA, 95688
  • Place, Nut Tree Plaza
    ‪7 min walk‬
  • Place, Vacaville Premium Outlets
    ‪20 min walk‬
  • Place, Travis Air Force Base
    ‪15 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
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  • Breakfast included
  • Parking included
3.5 out of 5, Good, 1,010 reviews
The price is €79
includes taxes & fees
21 Oct - 22 Oct
Quality Inn & Suites Vacaville

About this property

Best Western Heritage Inn

Hotel in Vacaville with free breakfast and 24-hour front desk
This hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and free breakfast.
Best Western Heritage Inn offers 41 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Heritage Inn. During your stay, you're just a quick walk from Bowlero Vacaville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Bowlero Vacaville and Nut Tree Plaza
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly Best Western Heritage Inn also features an outdoor pool, coffee/tea in common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Vacaville hotel.

Guests are served a free breakfast.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Inn Vacaville
Best Western Heritage Vacaville
Best Western Vacaville
Vacaville Best Western
Best Heritage Vacaville
Best Western Heritage Inn Hotel
Best Western Heritage Inn Vacaville
Best Western Heritage Inn Hotel Vacaville

Reviews

Best Western Heritage Inn Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 986 reviews
Rating 8 - Good. 291 out of 986 reviews
Rating 6 - Okay. 162 out of 986 reviews
Rating 4 - Poor. 114 out of 986 reviews
Rating 2 - Terrible. 123 out of 986 reviews

Reviews

10/10 Excellent

Heriberto

Stayed 3 nights in May 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Danica

Disliked: Cleanliness, property conditions & facilities
Too noisy!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

8/10 Good

Brandee

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Disliked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

We stayed in room 131 asked for 2 days for room service just got ignored. Beds were never made towels were never changed. And all house keeping did was make excuses why it was never done. Fowel smell it smelled old and toilet issues from day one.
Stayed 3 nights in Jun 2025

4/10 Poor

Janet

Disliked: Staff & service, property conditions & facilities, room comfort
The shower did not work so I called the front desk when I was told to turn it to the left instead of the right. You actually had to pull so hard out that you felt like you might break it to get the water to work. I will not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Antonio

Stayed 1 night in May 2025

2/10 Terrible

Shiri

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled badly when I walked in the lobby, the ice machine was broken in the hotel lobby. Only ice machine in the building. The front desk person went and got ice from somewhere in the back office. I don't know where or what he got it out. It was very unsettling. Got in the elevator to the second floor. The carpet was dirty in the hallway. Carpet baseboards were lying on the floor. The windows in the hallway were so dirty you couldn't see through them . When I open the door to my bedroom it looked nice, but then I see dirty socks underneath the dresser from a previous night, a empty water bottle that I accidentally kicked from underneath the bed, a dead bug on the ice tray in the. Turn down the air conditioner and a roach came out, took a video of another roach, crawling on the wall above my bed on the ceiling. And the ceiling there was a whole where wires were sticking out from as if a ceiling fan had been removed, but the wires were exposed from the hole.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a crack in the wall that looked like it was painted over but still opened a seem on the wall outside of the bathroom. The toilet ran most of the night after using it once that we were unsure if it was safe to use.
Stayed 1 night in May 2025

8/10 Good

Harilaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway Napa dream vacation

Our room was clean on a daily bases with fresh towels and all necessary amenities. Very quite. Breakfast was good and the staff very friendly if we visit California and the area we will definitely recommend stay at the BW establishment.
Stayed 4 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noisy heater and air .Need upgrade

8/10 Good

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in May 2025

8/10 Good

Keith

Stayed 1 night in May 2025

4/10 Poor

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Check in and out easy Pool was disgusting. No elevator for disabled. Stairs lack railing you can actually hold on to.
Stayed 1 night in May 2025

10/10 Excellent

Sanpon

Stayed 2 nights in May 2025

8/10 Good

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

A standard motel good for a night stop en route to SF. Near a few restaurants and close to the highway.
Stayed 1 night in May 2025

10/10 Excellent

Demba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Ilovea

Business traveller
Liked: Cleanliness, staff & service, amenities
Close to everything
Stayed 5 nights in Apr 2025