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Hotel Mirage

4.0 star property

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Photo gallery for Hotel Mirage

Lobby
Superior Room | Minibar, in-room safe, desk, laptop workspace
Meeting facility
Bar (on property)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Francesco Baracca 231/18, Florence, FI, 50127
  • Piazza di Santa Maria Novella
    ‪6 min drive‬
  • Cathedral of Santa Maria del Fiore
    ‪9 min drive‬
  • Ponte Vecchio
    ‪11 min drive‬
  • Florence (FLR-Peretola)
    ‪13 min walk‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Mirage

Hotel in Florence with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Hotel Mirage offers 111 accommodations with minibars and a safe. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mirage. During your stay, you'll be within walking distance of Tribunal of Florence. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 10 minutes by car from Cathedral of Santa Maria del Fiore and 11 minutes from Uffizi Gallery
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mirage. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10 AM.
Hotel Mirage has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: EUR 8.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 22
  • Snack bar/deli

Things to do

  • Private wine tours
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 8.5 per person
  • Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mirage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A162VUNJY4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mirage Florence
Mirage Florence
Hotel Mirage Hotel
Hotel Mirage Florence
Hotel Mirage Hotel Florence

Hotel Mirage Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 849 reviews
Rating 8 - Good. 315 out of 849 reviews
Rating 6 - Okay. 201 out of 849 reviews
Rating 4 - Poor. 94 out of 849 reviews
Rating 2 - Terrible. 72 out of 849 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Line

Travelled with partner
Disliked: Cleanliness
Nice staff and location of hotel is very convenient to airport. Nice breakfast. As soon as you come into hotel though there is a pungent smell that is also noticeable in rooms. Once we were at the airport the next morning, I noticed bed bug bites ( three bites in a row on my arm).
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Stayed 1 night in May 2025

2/10 Terrible

Nageshwari

Disliked: Cleanliness
There is no shuttle service provided by them as mentioned on website . Misrepresentation on the website. I was ready to pay but the female staff was very very rude when I ask them about misrepresentation on website about the shuttle service. They don’t even let me talk to manager. And one black lady at front desk refused to hold my bag until my checkin time. Was very very rude. They spoiled my vacation.
Stayed 1 night in May 2025

4/10 Poor

Mary Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly guest officer and no hot water for tea, thermos for boiling water. Hot water for 2 euros and no proper ventilation.
Stayed 1 night in May 2025

10/10 Excellent

Ivonny

Stayed 1 night in May 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, large room with balcony. Good breakfast buffet.
Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Super close to airport for early departure! Can't beat Hotel Mirage. Cab to airport arrived so fast. Just stay here.
Stayed 1 night in May 2025

2/10 Terrible

Jose R

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is too dirty, the air conditioning doesn't cool and too many swavers inside the room, I've never been to a hotel as bad as this, it says it's 4* but it will be one of the Bad
Stayed 2 nights in May 2025

6/10 Okay

Christiane

Liked: Cleanliness, staff & service
It was a fine hotel for one night before leaving on a flight. Close to airport. Very friendly staff. But I had a noise party going on and traffic noise. So needing to get up at 430 am was hard. Plus I am glad I set an alarm because the wake up call never came. I would have missed my flight.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beds are hard, shower was great. Room is dated but fine. I was glad we were only there 1 night
Stayed 1 night in May 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Our experience was awful! The water in the shower did not get warm at all. We asked the front desk to see if someone can look at the water or change our room if possible. The maintenance people came in changed the shower head and said it was working just fine. The water NEVER got warm at all. We were in the hotel for a total of 3 hours. We checked out and left after that.
Stayed 3 nights in Apr 2025

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport and easy access to buses and transit
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA ESTHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff Far from downtown but close to the airport. Comfortable and clean
Stayed 2 nights in Apr 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for early flight out from airport.

Stayed one night with family due to very early flight and close proximity to Firenze airport. Modern hotel, easy access from Firenza S.M.N. via taxi. Front desk staff very pleasant and helpful. Lobby vending machines provided access to quick snack and drinks upon late afternoon arrival. Dinner in the hotel restaurant was not very good. More like cafeteria food. We should have eaten at the pizzeria down the block. Taxi at 04h30 provided easy trip to airport, since hotel shuttle does not operate at that hour. Rooms were spacious and comfortable. Had requested connecting rooms, but received rooms across hall from one another, which was acceptable.
Stayed 1 night in Apr 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff and restaurant staff were awesome. The only complaint I have is the mosquitoes that came in when I opened the window and patio door. I got several bites, I would recommend not opening the door to the balcony or the window.
Stayed 1 night in Apr 2025

6/10 Okay

soumendra, Morris plains

Liked: Cleanliness, staff & service
Convenient and near guidoni tram stop. Direct trams so Firenze Smn and all attractions. Limited food options but bar and restaurant on site was reasonable. Elevator rooting . Dated facility. Hallways had a peculiar smell. AC almost did not work but as a blower .front desk helpful.stow bags on last day to squeeze in a visit if having late trains or flight.
Stayed 2 nights in Apr 2025

2/10 Terrible

Insa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Stayed 2 nights in Apr 2025

8/10 Good

Garry

Travelled with family
Liked: Staff & service, property conditions & facilities
The one downfall of the room was the shower. It had only a half glass that was supposed to keep the water from spilling on to the floor. It didn't work. Had water all over the floor. What a mess. This is a terrible design. Also, in our room, the wifi was very weak.
Stayed 2 nights in Mar 2025

2/10 Terrible

Katy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. STAY SOMEWHERE ELSE!!
Stayed 1 night in Feb 2025

10/10 Excellent

Agnieszka, lambertville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with exceptional service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible! Stay somewhere else!

TERRIBLE!!!! Stay somewhere else. The rooms are old. The furniture is stiff. The bathroom is small. We had a tab with a shower wand but it doesn't fit a normal height person. The AC didn't work. Seriously one of the worst places I've ever stayed.
Stayed 1 night in Feb 2025

8/10 Good

Terence Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly / helpful staff especially the head guy in the restaurant ( and if he’s not in charge he should be ! ) only thing I might have added was a toaster other than that great food !. Rooms were clean with plenty of storage space ,great hot shower too
Stayed 7 nights in Feb 2025