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B&B Hotel Firenze Pitti Palace al Ponte Vecchio

4.0 star property
VIP Access

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Photo gallery for B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Exterior
Lobby
Rooftop terrace
Reception
Daily cooked-to-order breakfast (EUR 15 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
Borgo S.Jacopo, 3/r, Florence, FI, 50125
  • Ponte Vecchio
    ‪2 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Triple Room

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, City View

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Pet-friendly hotel connected to a shopping centre in Florence with a rooftop terrace
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
B&B Hotel Firenze Pitti Palace al Ponte Vecchio offers 86 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at B&B Hotel Firenze Pitti Palace al Ponte Vecchio. During your stay, you'll be connected to a shopping centre and just a quick walk from Ponte Vecchio. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Torre De’ Rossi
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ponte Vecchio and 5 minutes on foot from Uffizi Gallery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at B&B Hotel Firenze Pitti Palace al Ponte Vecchio.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Torre De’ Rossi – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Torre De’ Rossi

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1Q8CILD34
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Pitti Palace al Ponte Vecchio
Pitti Palace al Ponte Vecchio Florence
Pitti Palace al Ponte Vecchio Hotel
Pitti Palace al Ponte Vecchio Hotel Florence
Pitti Palace Ponte Vecchio
Viva Hotel Florence
Hotel Pitti Palace al Ponte Vecchio Florence
Hotel Pitti Palace al Ponte Vecchio

B&B Hotel Firenze Pitti Palace al Ponte Vecchio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1007 reviews
Rating 8 - Good. 320 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Ponta vecchio at doorstep. Many excellent restaurants very close. Breakfast very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Gerard

Travelled with partner
Disliked: Cleanliness, amenities
In need of updating in many areas. Bathroom facilities are poor requiring deep cleaning; had to change rooms. Had a faint smell of sewage in the hotel especially in reception. They were always spraying air freshener. I asked about it several times but this was never addressed. Shame, as I’m a brilliant location for all the sites. Staff are lovely and try to be helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Judy, Grand Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Florence
Stayed 4 nights in Apr 2025

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s accessible to every thing
Stayed 3 nights in Mar 2025

6/10 Okay

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fabulous restaurant/rooftop bar views. Unusably slow internet throughout the property.
Stayed 3 nights in Mar 2025

6/10 Okay

Ann

Travelled with family
Liked: Staff & service, amenities
GREAT location, right at the base of the Ponte Vecchio bridge, with close proximity to shopping, restaurants and terrific gelaterias! The restaurant on the rooftop serves a great free breakfast with a nice view! However, the elevator is very small and, upon our arrival, we discovered that our room had bed bugs!!!! We were moved to another room very quickly along with a gift of a bottle of wine. The new room, however, while it did have a bidet, it was not functional.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great location right at base of ponte Vecchio!! walk to Pitti Palace, palazzo vecchio,and more! excellent views from our window and good food in the restaurant. the windows actually open for fresh air ventilation for sights and sounds of this exciting city!
Stayed 5 nights in Mar 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the free breakfast was nice. The area (like most) was very noisy but that is to be expected & not to hotels fault. The location was great to all tourist destinations. The bus was less reliable than expected, which also was not the hotels fault. Took 3 bus times for it to come. Overall, hotel was good.
Stayed 3 nights in Mar 2025

4/10 Poor

Robin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Hotel needs to choose different cleaning supplies

The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, very near to everything; shops, restaurants, bars and attractions. Customer service at the hotel was very friendly and helpful. The room had a great view too.
Stayed 1 night in Feb 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The location was amazing, and our room was fine. However the hallways and the lobby smelled like sewage throughout our stay, the pillows were completely flat, and the bathrooms could really use some renovating/updating. This hotel has a lot of potential based on the location of it, however they need to invest a little more in the upkeep.
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed there for three nights. The location of the hotel is excellent which is just by the historical Ponte Vecchio bridge. However, we could not bear the smell of sewage which is full of the hallway and stairway and even penetrated into the rooms. The window glass is single pane and we could hear pedestrian speaking at night. With more than 200 Euro per night, we probably not come back next time.
Stayed 3 nights in Feb 2025

8/10 Good

Cynthia

Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and nice rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and rooms are comfortable.
Stayed 2 nights in Jan 2025

6/10 Okay

Mariana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I liked the location of the hotel but unfortunately it has a very strong sewer smell that made our staying very unpleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time coming to this location and love staying in the area where I have easy access to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely satisfied with B&B Hotel Firenze Pitti Palace al Ponte Vecchio. I rate lodging on three dimensions and the hotel scores very well. LOCATION > As the name suggests, it is right next to the Ponte Vecchio and the heart of Florence. (In fact, it may actually be the closest hotel to the Uffizi.) > Being across the Arno, the hotel is in a slightly less touristy area (called Oltrarno). > We were very pleased with the restaurants we found near the hotel. > While Florence is a walking town, being at a stop for the C4 bus and near stops for other bus lines is a positive. (Buses are too big to navigate the narrow streets in the center of Florence.) ACCOMMODATIONS > Not only were all of our interactions with the staff extremely pleasant and helpful, but all of those we observed with other guests were positive. > Our room was comfortable but a bit tight since we had our teenage grandson with us. > The breakfast buffet had many selections and we enjoyed it. CLEANLINESS Our room was very clean. This hotel is perfect for someone visiting Florence.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. The hotel was situated in the perfect location. The view from the breakfast room was amazing and the service was even better. I can’t recommend this location enough. There are a few lactions for this hotel chain make sure you get the one next to the bridge close to the city center. We were right next to all the top restaurants in the city.
Stayed 6 nights in Dec 2024