I commute for work to the Florence area. I stayed January 17-20, 2026. This stay, was nice. My second to last day, the sink started leaking onto the bathroom floor. I let a hotel staff member know. They did not fix the leak before I left. I am a firm believer that we control when things happen only how we fix them. So this did not mean I would not stay again. In fact, I stayed a second time January 24-27, 2026. I was placed in the same room, which would have been awesome had the sink been fixed. Not only was it not fixed, but it was leaking even worse; I couldn't walk into the bathroom without walking through a bunch of water. My second to last day of my stay and there was not longer any hot water any time of day. I will not be back; which really sucks. Their property is in a nice location and could be awesome if they had any desire to care for their customers.