We had a room with two double beds. We were supplied with 1 towel, 1 wash cloth, no face towels. Was necessary to return to office to request a complete set plus a face towel. Upon turning on the shower for the first time to adjust the temperature properly (i.e., the last person in the room would have been the cleaning staff), the water came out of the top vs out of the bottom. Related to that, my question is: when the room was cleaned -- specifically the shower -- prior to our arrival, did the cleaning people "clean it" using the showerhead (rather than the lower faucet)? I doubt it -- they would have gotten wet! Rather, I'm thinking perhaps they didn't actually clean the tub/shower...