6/10 OK
Jacqueline
16.8.2025
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice-with some room to improve.
Overall we had a nice visit. Our room was spacious, clean, and well appointed.
Food options were outstanding. Poolside food and service was exceptionally good. Music was a bit loud in the steakhouse.
Despite receiving an email that we could checkin online, and spent considerable time creating and account to do so, we were told that option wasn't available since we booked via 3rd party. Desk clerk could not override this issue.
Although our checkin information indicated our room would not be serviced during our two day stay, the attendant entered our room without notice at 4:30 in the afternoon, startling us considerably since we were trying to sleep after several hours by the pool and a long night out planned.
Two pools are available, both very nice and impeccably clean. We chose the smaller pool, with a slide since it was closest. The pool was very cool and refreshing, quite a surprise for Miami in Aug. As noted the poolside service was amazingly good. I should warn you that the music at the pool was much too loud. The towel staff commented independently that the tech guys has it set way too loud. Thankfully the multiple waterfalls drowned out some of the volume.
Overall a very nice stay, and we will return.
Jacqueline
Yöpyi 2 yötä elokuussa 2025
