Holiday Inn Express & Suites Ft. Smith Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ft. Smith Airport by IHG

Exterior
Free daily buffet breakfast
Exterior
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
7111 PHOENIX AVE, Fort Smith, AR, 72903
  • Mercy Hospital Fort Smith
    ‪16 min walk‬
  • Central Mall
    ‪4 min drive‬
  • Fort Smith Convention Center
    ‪11 min drive‬
  • Fort Smith, AR (FSM-Fort Smith Regional)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Ft. Smith Airport by IHG

Hotel in Fort Smith with free breakfast and free airport shuttle
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Change of towels is available on request
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers 110 air-conditioned accommodations with a safe and coffee/tea makers. 49-inch Smart televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Fort Smith hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Ft. Smith Airport by IHG. During your stay, you'll be within walking distance of Mercy Clinic Convenient care. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Mercy Clinic Convenient care and a 2-minute drive from CHRISTUS DUBUIS Hospital of Fort Smith
  • Free airport shuttle service
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Ft. Smith Airport by IHG also features a fireplace in the lobby, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this Fort Smith hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Airport
Holiday Inn Express Suites Ft. Smith Airport
Holiday Inn Express Suites Ft. Smith Airport by IHG
Holiday Inn Express Suites Ft. Smith Airport an IHG Hotel
Holiday Inn Express & Suites Ft. Smith Airport by IHG Hotel
Holiday Inn Express & Suites Ft. Smith Airport by IHG Fort Smith

Holiday Inn Express & Suites Ft. Smith Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 297 reviews
Rating 8 - Good. 42 out of 297 reviews
Rating 6 - Okay. 8 out of 297 reviews
Rating 4 - Poor. 6 out of 297 reviews
Rating 2 - Terrible. 9 out of 297 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, clean, employees courtesy, breakfast excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

JULIE, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The property was conveniently located within the city. The staff was very pleasant and welcoming. We will definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff was super friendly and welcoming upon arrival. It in a great location and close to everything. Room was bright and clean!
Stayed 1 night in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, employees all helpful and friendly. Very quiet.
Stayed 3 nights in May 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is great, location not so much

Had no issues with the hotel itself. Staff was friendly, clean environment, room is nice, all that is fine there. The hotel shares the area with a restaurant just across the parking lot. I was in town for work, staying Tuesday and Thursday night. Both nights, around 3:40 AM the restaurant has garbage pickup. The garbage truck comes and makes what almost felt like an intentional amount of noise that I can imagine woke up most people on this side of the hotel. Loud BANG BANG BANG of the dumpsters. Not great for getting a good night's sleep.
Stayed 3 nights in May 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was good except for the Housekeeping, we had to go down every day and get wash cloths, towels, and bathmat
Stayed 4 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and close to stores and restaurants!
Stayed 2 nights in May 2025

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to find and the drive from the convention center to here was a straight shot there! We were in town here for a dance comp and needed to just stay 1 night. Room was excellent and the complimentary breakfast was good too! 10/10
Stayed 1 night in May 2025

10/10 Excellent

LUCRECIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tashyra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Bailey

Travelled with family
Liked: Cleanliness, property conditions & facilities
My room was not cleaned once and we stayed for 3 nights. You can hear every little sound through the walls. Other than that it was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
This property has friendly front desk personnel. The rooms were well lit with ample space for luggage and working. I liked the full length mirror and the fact that the bathroom mirror did not fog up at all. The shampoo and conditioner for the shower was very nice. I did not like that there was no outlet plug on the desk lamp so that I could have the lamp on AND charge my laptop while working at the desk. I had to unplug the lamp in order to charge my laptop while sitting at the desk. The free breakfast was very good with a variety of items to suit different tastes. Overall, this was a very nice property.
Stayed 2 nights in Mar 2025