The ARC Hotel

2.5 star property

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Photo gallery for The ARC Hotel

Reception
Interior
King Two Room Suite | Living area | 27-inch flat-screen TV with satellite channels, TV
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
6813 Phoenix Ave, Fort Smith, AR, 72903
  • Place, Mercy Hospital Fort Smith
    ‪16 min walk‬
  • Place, Mercy Clinic Convenient care
    ‪16 min walk‬
  • Place, VA Medical Center
    ‪18 min walk‬
  • Airport, Fort Smith, AR (FSM-Fort Smith Regional)
    ‪3 min drive‬

Room options

Standard King Room

8.8 out of 10
Excellent
(141 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Two Queen Room

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Two Queen Wheel Chair Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Wheel Chair Accessible Roll In Shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

King Two Room Suite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The ARC Hotel

Hotel in Fort Smith with free breakfast and 24-hour front desk
An indoor pool, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided.
The ARC Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at The ARC Hotel gets high marks from our customers. During your stay, you'll be within walking distance of VA Medical Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 2-minute drive from Mercy Clinic Convenient care and a few minutes from Advance Care Hospital-Ft Smith
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The ARC Hotel also features an indoor pool, a front desk safe, and a lift. Free self parking is available.

This Fort Smith hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The ARC Hotel Hotel
The ARC Hotel Fort Smith
Welcome Suites Fort Smith
The ARC Hotel Hotel Fort Smith
Holiday Inn Express Fort Smith

Reviews

The ARC Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1063 reviews
Rating 8 - Good. 257 out of 1063 reviews
Rating 6 - Okay. 130 out of 1063 reviews
Rating 4 - Poor. 54 out of 1063 reviews
Rating 2 - Terrible. 49 out of 1063 reviews

Reviews

8/10 Good

Paul, Fort Smith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exactly what we hoped for. Convenient to most everything in Fort Smith, very helpful desk hosts. Our room had a musty smell (like AC not draining properly) that I wanted to report but the clerk was not there at checkout. Nice property though.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

2/10 Terrible

Brianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

! DO NOT BOOK !

I booked this hotel through Hotels.com, and the experience was awful from start to finish. When I arrived, I discovered the sink wasn’t connected… water poured straight through the pipes onto the floor. Even worse, there was what looked like blood smeared near the door handle/lock. The room was unsafe, unsanitary, and completely unlivable. What made things worse was trying to resolve it. Hotels.com makes themselves nearly unreachable. I tried emailing (the addresses bounce back), calling (endless hold times), and even using the chat feature. Getting an actual human to help is almost impossible. For a company as big as Hotels.com, this lack of accountability is unacceptable and I’m still struggling to get a refund. I expected Hotels.com to at least stand behind their bookings and make the process easier, but instead I’ve been stuck chasing customer support with no results. If you’re considering this hotel — don’t. And if you’re booking through Hotels.com — be aware that if something goes wrong, you may be on your own.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in state of a turn around from a chain. I am sure they are going to freshen it up as it was clean but a little worn on the edges. Bedding was fresh but the carpet was worn. Area seemed very safe.,
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Travelled with partner
Disliked: Staff & service
Very unfriendly staff. I would not swim in pool. Exhaust fan for pool about rotten as seen from back of the hotel. Rooms so so. Found out they offe rt ed a better discount on their web site then expedian did. Thats says someone.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Very comfortable, staff was friendly, free breakfast buffet was excellent. I’ll be back!
Stayed 1 night in Aug 2025

6/10 Okay

Misty

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just ok.

Very dated but ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna, Des Moines

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Joan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There are roaches on the bedside table and crawling up the walls. 😩Don't know how I'm going to sleep. Also, booking on expedia is $10 cheaper now than what I paid, today. Tv was unplugged in the back of console. Took me a minute to figure it out. Mostly the roaches tho. Ugh.
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was a leak in our room the first night. It leaked down in to the breakfast area. We had to change rooms for the repair. No help with moving! The room we changed to had no lamp and no chair at the table. The second morning breakfast ran short of items, biscuits, sausage, eggs, etc. 30 minutes before scheduled shut down. Thougnt we might get reimbursed or comp somehow, but no! The hotel was clean, comfortable, staff were nice, courteous.
Stayed 2 nights in Aug 2025

8/10 Good

Thurman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jayden

Business traveller
Liked: Property conditions & facilities
Not bad at all
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and everyone was great
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Descent Hotel for Money

Hot breakfast. Nice neighbourhood. Furniture a little worn out.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast ❤️
Stayed 2 nights in Aug 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was okay, not bad, not great....

The stay was fine, but nothing special. I think this is the old Holiday Inn Express, rebranded. The hotel charged $25 for my pet. I'm used to paying $10-$15. I felt this was over-charging. My opinion.
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating
Stayed 4 nights in Jul 2025

10/10 Excellent

Srinivas

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a really nice breakfast and we're kind to bring us a blanket an extra towels
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved this hotel.
Stayed 1 night in Aug 2025