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Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

Free daily buffet breakfast
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • Parking included

Explore the area

View in a map
820 Thousand Oaks Dr, Hurst, TX, 76054
  • Hurst Conference Center
    ‪5 min walk‬
  • NRH2O Family Water Park
    ‪14 min walk‬
  • Peppa Pig Theme Park Dallas-Fort Worth
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm Access,Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm Access,Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility,Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility,Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility,Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility,Accessible Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility,Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility,Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility,Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility,Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

Hotel in Hurst with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a business centre and concierge services.
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG offers 100 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Hurst hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG. During your stay, you're just a quick walk from Hurst Conference Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Sundance Square and 13 minutes from Fort Worth Convention Center
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG. Free self parking is available.

This Hurst hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.33 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel DFW West Hurst
Holiday Inn Express DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst
Inn Express DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst by IHG
Holiday Inn Express Hotel Suites DFW West Hurst an IHG Hotel
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Hotel
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Hurst

Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Malina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Primary issue was the room cleanliness. The toilet seat looked horrid. There was yellowing and stains all over. It really needs to be replaced. If that was not enough. The carpet was so dirty my toddler's feet were black from walking on it and socks stained. If I remember correct the room number is 213.
Stayed 1 night in May 2025

2/10 Terrible

ABIGAIL

Stayed 3 nights in May 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

The room was very clean and bright. It was a good size for a person in a mobility scooter to move around essily. Mattress was good, but not excellent. Breakfast was nice. The problem was it's not easy getting inside a bathtub and the chair is very misplaced. The rail was against my back and very uncomfortable. The soap and shampoo containers are mounted on the wall and were too difficult to reach. The shower hose was not long enough. The front desk person, Tyrone, was very courteous and helpful. He should be commended for his excellent customer service. All in all, it was a great stay. I would definitely stay again as long as I can get a roll-in shower.
Stayed 1 night in May 2025

8/10 Good

patrick

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great...fast food and restaurants nearby, as well as gas. Breakfast was good, room clean and spacious. Bed not as comfortable as my home mattress, but for one night it was ok. Would recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and love it. This time I stayed on the 4th floor recently renovated and very nice. Unfortunately I have to move to another Holiday Inn for the remainder of my trip because my daughter is moving too far for me to stay here. Hopefully just as nice there with a nice staff like here.
Stayed 1 night in May 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was not a typical Holiday Inn Express Hotel was dirty with very distinct musky “motel” smell Fitness room was filthy with only half of the equipment working Carpet in room was filthy and stained Very disappointed I usually trust Holiday Inn Express
Stayed 3 nights in May 2025

2/10 Terrible

Jerome N

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dusty everywhere, not cleaning very well
Stayed 3 nights in Apr 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very fresh and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great and professiona,. nice room
Stayed 6 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, clean and friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a great place to stay..

We have stayed at this Hotel several times. They are very friendly. Their breakfast is great with many items to select. This hotel is being remodeled. Our room was one that had been updated. It was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great staff and everything was very clean. The room was cozy and very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy stay.
Stayed 1 night in Apr 2025

8/10 Good

Erlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wont stay there again!

Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very outdated but it was clean,quiet and we felt safe sleeping there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, clean, and the staff was very helpful. The breakfast bar was the best I have ever had at a hotel stay. Will definitely stay there again when in the area.
Stayed 1 night in Mar 2025