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Hakata Excel Hotel Tokyu

4.0 star property

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Photo gallery for Hakata Excel Hotel Tokyu

Reception
Breakfast served
Quad Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801
  • Place, Fukuoka Anpanman Children's Museum
    ‪4 min walk‬
  • Place, Tenjin Underground Mall
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Airport, Fukuoka (FUK)
    ‪8 min drive‬

Room options

View all photos for Premier Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Excel Suite

A hotel room with two beds, a TV, a small table, and a window with curtains.

Excel Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Double

A hotel room with a bed, bedside lamps, a TV, and a wardrobe.

Premier Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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THE BASICS FUKUOKA

About this property

Hakata Excel Hotel Tokyu

Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Hakata Excel Hotel Tokyu offers 308 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, toilets with an electronic bidet and hairdryers. This Fukuoka hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hakata Excel Hotel Tokyu's great location. During your stay, you're just a quick walk from Canal City Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Within a 10-minute walk of Fukuoka Anpanman Children's Museum and Canal City Hakata
There's a restaurant on site. Public spaces have free WiFi and wired Internet. The luxury Hakata Excel Hotel Tokyu also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Keyaki – This restaurant only serves breakfast.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,700 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka

Hakata Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast and excellent location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had everything you need. The staff were very helpful & friendly. Breakfast could have been better by changing the menu evry other day at least (stayed 6 nights and menu was the same everyday) don’t get me wrong, the food was excellent! Will robably stay here again.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

SEOK TAE

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is so convenient to go for a good meal.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent next to subway station very convenient for different food restaurants Comfortable room with reasonable price. Breakfast is good
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High-quality hotel in Hakata, with excellent location and price point.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Pui Lam

Liked: Cleanliness, property conditions & facilities
Parking space.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sze Mei Viana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 min walk to the subway station. Can find all sort of food within 5 min walking distance.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Makiko

Liked: Cleanliness, staff & service
good hotel
Stayed 1 night in Aug 2023
Verified

8/10 Good

Tin Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024
Verified

8/10 Good

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. This is my third time to use this hotel, but everything is in a perfect balance, including the location (literally next to the Nakasu-area), amenities, and the price.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sized room.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Karlie

Liked: Staff & service
Quite dated hotel on the edges of the nightlife district.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Tatsuro

Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

King Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from doors and wooden furnitures are a bit old, everything is excellent. Walkable distance to major train stations and department store.
Verified

6/10 Okay

Jessica

Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

HAYOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024

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