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Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Terrace/patio
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(169 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillow-top beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(51 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.2 out of 10
Very good
(131 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Brookside Lodge

Riverwalk hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness centre and a conference centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site.
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Features include free WiFi in public areas, plus 2 outdoor pools and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1230 out of 2158 reviews
Rating 8 - Good. 506 out of 2158 reviews
Rating 6 - Okay. 240 out of 2158 reviews
Rating 4 - Poor. 110 out of 2158 reviews
Rating 2 - Terrible. 72 out of 2158 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Lea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the ride to Kuwohi (Clingmans Dome) we saw so many people pulled over along the stream to take pictures. I had the stream right outside my room. We went to bed each night looking at the embers glowing in the fireplace and listening to the water.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge location, easy walking distance to everything, while on the quiet side Nice, helpful staff Room was clean & spacious, though could use a little update
Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that our room was cleaned daily.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities
Love how peaceful and quiet it is even though you’re in town. You feel as though you’re in a cabin in the woods
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I love That the staff here was extremely friendly at Check in! It was great being given the information about the trolley and how easy it made it to get to downtown instead of stressing about traffic and parking!! It was also my birthday.And before I could say anything, they wished me happy birthday! The attention to details was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brookside was an older lodge, but lovely. The room was extremely large. We loved the view of the creek from our balcony. Being able to take the trolley to town, or walk ourselves was a plus. We were just far enough from town to have quiet, but close enough to the action if that was what we wanted. The only downside was while we arrived right at 8 to eat breakfast, the food was already cold. We would definitely return because the Lodge was so quaint, but would probably head across the road to the pancake house
Stayed 1 night in Oct 2025

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet hotel, ideal for rest and very central, you have great possibilities of seeing bears around in the afternoons, you have restaurants, and places of attraction nearby so you don't have to worry about parking since you can walk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean except for mold in the shower..The bed didnt match the rest of the decor and was not comfortable..it was not a pillow top as advertised..it was very noisy at night between doors being slammed and sounded like furniture being thrown around.
Stayed 2 nights in Oct 2025

10/10 Excellent

caitlin

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness
Needs some updates. Carpet dingy. Mattresses are horrible. If you have back issues, bring a bed topper. Best part by far was the balcony/patio. Creek is beautiful and relaxing. Esp at night. Bears are VERY active. We saw them every day. Main pools are dangerous. No rails to help get in/out. Very slippery. My friend fell trying to get out using me and my wheelchair as a rail but the slippery bricks made her fall. She’s still bruised a month later. I would come back for that balcony and creek. Just no swimming and I’ll bring a temper pedic mattress topper so I can sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! able to walk to everything but yet quiet
Stayed 4 nights in Oct 2025

4/10 Poor

Cheryle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had 2 rooms. We only had one. The other room was dirty room at check in. Veiw was of a home being remodeled.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

4/10 Poor

Adel

Disliked: Cleanliness, property conditions & facilities
Room not clean. Cleaning lady refused to come back to clean the room. Beautiful river view in the back but dirty balcony. Nice check in. Breakfast was minimalist.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private balcony was wonderful and even though the hotel was convenient to downtown, you didn't hear the road noise and on weekdays the traffic was not congested that far out of the center of town. There is plenty of parking and a trolley stop right in front of the office and another across the street for the return ride. There is also a crosswalk there. Our stay was much more relaxed once we started using the trolley system to get around, and this hotel is perfect if you plan to use that. There are a number of shops and restaurants within walking distance and the free breakfast was very complete. They have biscuits and gravy, sausage links, scrambled eggs, pancakes, several different cereals, fruit, yogurt, bagels, milk, orange juice, coffee, and all the usual condiments. Very nice and convenient. Several people we ran into said they stayed there every year. I highly recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobbie

Stayed 4 nights in Oct 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway.

Clean, cool room with balcony to the river.
Stayed 1 night in Oct 2025

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't need to use it.
Stayed 1 night in Oct 2025

8/10 Good

melga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is ok, scrambled eggs and sausage, pancakes ,coffee and cereals, yogurt and milk, muffins and baggels . No tea or toast . Property is well maintained for a mountain lodge, the stream right behind is a plus, very pretty. Overall was a good deal for the price especially since has free parking
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
It was okay for price. People nice
Stayed 1 night in Oct 2025