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Brookside Lodge

3.0 star property
VIP Access

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Photo gallery for Brookside Lodge

Lobby sitting area
Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk
Balcony view
2 outdoor pools, pool loungers
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillow-top beds, in-room safe, desk

Honeymoon Suite

  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King

  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site.
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1119 out of 2075 reviews
Rating 8 - Good. 529 out of 2075 reviews
Rating 6 - Okay. 244 out of 2075 reviews
Rating 4 - Poor. 110 out of 2075 reviews
Rating 2 - Terrible. 73 out of 2075 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelly, Forkland

Travelled with group
Liked: Cleanliness, staff & service
The creek was beautiful. The sheets were cheap, thin hotel sheets. The comforter was old and tattered. We loved the fireplace.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

thomas j

Travelled with partner
Liked: Staff & service
fireplace was great and overlooking creek. however room was drafty from lack of weatherstripping around doors and hvac hard to regulate. bathroom needed more counter space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Billy

Liked: Staff & service, property conditions & facilities
Beautiful place we really enjoyed our stay, the view from the balcony was beautiful. Only bad thing is the beds are springy and uncomfortable I didn’t sleep well for the few nights we were there.
Stayed 2 nights in Mar 2025

10/10 Excellent

mabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms and the staff was excellent You felt verry welcome!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, room comfort

Beautiful overall

Needs a bit updating in bathroom. Breakfast could be a bit more.
Stayed 3 nights in Jan 2025

8/10 Good

Dawn

Stayed 1 night in Dec 2024

10/10 Excellent

Edinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, wonderful staff, pretty rooms, the only thing that I would say I didn't like was that they don't give any protein for breakfast (eggs, bacon, ham etc..) but the rest was wonderful, it is a really nice place to rest ans stay nearby downtown.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed having our room next to the creek, it was very relaxing. The closeness of walking to the main strip was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the employees were extremely nice and helpful. Decided to extend our stay it was so lovely
Stayed 1 night in Feb 2025

10/10 Excellent

daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how everyone here is so friendly!! Everyone works as a team. I enjoyed the quiet and tranquility here. It is a hidden gem,
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! I’ve been to Gatlinburg many times but this was my first stay at Brookside Lodge and loved it! We will be back! Thank you for a great stay!
Stayed 3 nights in Feb 2025

6/10 Okay

Casey

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Decent property in a quiet location, it is about a mile from downtown Gatlinburg which makes it a little far to walk to the strip. The hotel does have a bus stop right at the front door which is very helpful. FYI this is a older hotel and you can tell it has not been updated in a long time, however it was clean enough but still had that old hotel smell. The hot tub was broken and closed which we looked forward to using and we also did not receive any vip benefits. The breakfast is down right pitiful. For breakfast you get cereal, cold biscuits with “gravy” and or pancakes, the worst coffee you will ever drink and something that was i think really watered down orange juice. The staff was friendly and the property sits on a really nice little stream. I would come again but i hope they make improvements.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
This is the perfect spot to stay in Gatlinburg. Just make sure you can get parked near your room because people like to park in the lot without a parking pass
Stayed 1 night in Feb 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the price!

Stayed here with my son for a football weekend. Room was clean and spacious with a balcony overlooking the river. Great stay for the cost! Would absolutely book again! It’s an older property but clean and well maintained.
Stayed 2 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The stay was good and the people that checked us in were great. The “breakfast”was not very good at all and was the same thing every day. Overall the place was very nice and definitely would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not only amazing but the staff was so empathetic to our situation that we ran into with our vehicle rental. The gentleman that worked the breakfast area was absolutely awesome 👌 beautiful scene and felt like home.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantel

Travelled with partner
Liked: Amenities
Loved the little creek behind it. Staff was very friendly. Definitely would stay again
Stayed 1 night in Feb 2025

8/10 Good

Candace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great stay!

Overall, the trip was great. Front desk staff was kind and helpful. The room wasn’t super clean, but it was easy fixes. Great for an affordable nice stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay at Brookside Lodge in Gatlinburg! We stayed for five days, and everything was perfect from start to finish. Our room had a beautiful balcony right by the river, which made for such a peaceful and relaxing atmosphere. The fireplace in the room added a cozy touch, and the deep tub was perfect for unwinding after a long day of exploring. The staff was friendly and welcoming, and the location was convenient for everything we wanted to do. We can’t wait to come back—highly recommend!
Stayed 4 nights in Feb 2025