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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(220 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(241 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1370 out of 2495 reviews
Rating 8 - Good. 689 out of 2495 reviews
Rating 6 - Okay. 308 out of 2495 reviews
Rating 4 - Poor. 79 out of 2495 reviews
Rating 2 - Terrible. 49 out of 2495 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Parking was extra $16. Not disclosed on site. Daily charge
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent paint refresh. Looks good. Although very nice still dates. Staff was very friendly. Was a bit disappointed when they told me they are now charging $15 a day to park. One of the things we loved was parking and breakfast made it a great value. Now not as attractive
Stayed 3 nights in Aug 2025

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was close to everything and i liked the river running beside it.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Tishanee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close to everything.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness
Basically you get what you pay for. Pluses are GREAT location central to everything in the area, & pool was nicer then the basic ones you see in motel. The hot tub water levels were so low the jets wouldn’t work, the fire tables & fireplaces had issues & no one cares to try and fix the issue just shrug & say yeah ok. Worst was the bathroom was dirty, sink wasn’t cleaned so there was mold growing in it. Even the shower was not cleaned well like a rush job and only occasionally really cleaned. Breakfast was barely edible, pancakes were not cooked fully from the machine, would prefer waffle maker that you control instead. Powdered eggs were over cooked, our son said the cereal didn’t taste good and could we please not make him eat there again. To me it was unbelievable that oatmeal was sitting in packets and I guess you used the hot water and let it sit in a styrofoam bowl. Against my better judgement and with no other food option to eat I tried doing it but seriously how do they consider this an option. It’s not hard to have a pot of ready made oatmeal for people to spoon out. Even if you go to holiday inn, best western or McDonalds, they have oatmeal already made. Served in paper bowls, usually with a few options to put in but at least brown sugar. Nope Don’t book this place if your thinking about wanting to save money on breakfast or thinking you can soak in a hot tub after a long day of hiking or sightseeing
Stayed 2 nights in Aug 2025

6/10 Okay

Dora

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was in terrible condition Beds were too high for seniors Not clean and very outdated Do not recommend Will not be returning
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things are dated the property was clean and very welcoming! Comfortable beds.. great water pressure.. hot breakfast! The only thing that could be updated is the towels! Other than that we will definitely stay here again!
Stayed 2 nights in Aug 2025

6/10 Okay

ana

Travelled with family
Liked: Staff & service
The river
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick William

Stayed 3 nights in Jul 2025

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great,the sink and toilets where slow to flush and drain, everything else was great except having to pay for parking $32 dollars for 2 days and the parking was real close together if you drive a big truck or suv its a challenge to get in a parking place you have to be real careful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are a bit dated but clean. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tonya R

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place clean nice super friendly .
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the breakfast in the morning. They have a good variety.
Stayed 5 nights in Jul 2025

10/10 Excellent

Abhijit

Stayed 2 nights in Aug 2025

8/10 Good

Margie

Stayed 2 nights in Jul 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Just me so there was plenty of room in the one king bed room. Was clean and quiet. Could use a little renovating on the premisesbut otherwise very nice. Very convenient as it is in the heart of downtown Gatlinburg. Could see from on end to the other of downtown. Great view from the 8th story room
Stayed 1 night in Aug 2025

6/10 Okay

Wael

Liked: Staff & service, amenities
Beautiful nature
Stayed 2 nights in Aug 2025

8/10 Good

Mahdi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel for the price and in a good area
Stayed 2 nights in Jul 2025