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Glenstone Lodge

3.5 star property

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Photo gallery for Glenstone Lodge

Indoor pool, outdoor pool, pool loungers
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
504 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Gatlinburg Space Needle
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Poolside)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Poolside)

8.2 out of 10
Very good
(138 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Exterior)

8.4 out of 10
Very good
(157 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Interior)

Standard Room, 2 Queen Beds (Interior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Interior)

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queens with Balconies

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queens with Balconies

8.8 out of 10
Excellent
(110 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Exterior)

Standard Room, 1 King Bed (Exterior) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Exterior)

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balconies

King with Balconies | Desk, iron/ironing board, free cots/infant beds, free WiFi

King with Balconies

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Standard Room, 1 King Bed, Fireplace | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Glenstone Lodge

Hotel with free parking, 7-minute walk to Gatlinburg Space Needle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and a 24-hour front desk.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Glenstone Lodge. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark
Glenstone Lodge offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Glenstone Lodge. Free self parking is available.

This 3.5-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Mountain Trail Cafe/Grill – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 12 for adults and USD 12 to 12 for children
  • A restaurant

Restaurants on site

  • Mountain Trail Cafe/Grill

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 to 12.00 for adults and USD 12.00 to 12.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Glenstone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1311 out of 2469 reviews
Rating 8 - Good. 670 out of 2469 reviews
Rating 6 - Okay. 286 out of 2469 reviews
Rating 4 - Poor. 122 out of 2469 reviews
Rating 2 - Terrible. 80 out of 2469 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Garry

Travelled with family
Liked: Amenities
Nice place. Reminds me of times gone by,
Stayed 1 night in Oct 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poolside room was not pool side. It had a window that saw the pool but was 9n second floor so was no better than any other room for pool access for handicapped persons. Hallways was full of fandls and rupped up parts of moulding and carpet from a flood, none of our vending or ice machine were operational on our floor and the pool rules hate children it seems cause they cannot sit with parents in the hot tub abd their pool hour is cut by 1 hr short and for a family the pool is for the kids, not us. The pool was supposedly heated but it clearly was not, the hot tub spills into the pool which means its not even stylayong hot, its more of a warm tub and only fits like 4-5 adults so very awkward space to be in. Staff was nice and location is food but between all that and the room quality. It was absolutely not worth the price. The carpet in our roof was falling apart, bathroom was so tiny and had garbage water pressure, and our mirror had burn marks all over it, honestly made me feel like i was in a motel 6 on the wrong side of town.
Stayed 2 nights in Oct 2025

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds were awful!!! Customer service is great! John is great! The pool is fun but yes it is noisy. There's really not enough amenities to justify the cost, and the beds were really uncomfortable. The balcony over looked the parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Geany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SkyPark and Anakeesta. Walking distance. We had so much fun. The pool was awesome and we enjoyed our time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hivi

Stayed 1 night in Oct 2025

4/10 Poor

philip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had guest in room beside us screaming profanities and physically
Stayed 2 nights in Oct 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady ( i think her name was Heta ) who checked us in was very nice. she gave us some excellent dining recommendations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John gave excellent customer service.
Stayed 3 nights in Oct 2025

4/10 Poor

Tabitha

Liked: Staff & service
Rooms are in desperate need of updating. Doors we're not properly "lined" or sealed. You could see daylight. We had multiple bugs and a spider. Tiny bathrooms that you could barely move around in... more like the size of a half bath. Would not stay here again... especially for the price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Laura

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated

This hotel was probably top notch back in the day but it is very outdated and has not had quality updates. Like they’ve been slapping some paint on top of things for decades. Every thing in our room was rusty and old. I would not advise getting a poolside room because the noise from the waterfall and kids are so loud we couldn’t go to sleep until it closed for the night, which was at 11. The lobby was decorated nicely, the restaurant in the hotel had one waitress working on a Saturday night. We sat for an hour waiting on our pizza and it was cold when we got it. Was not impressed.
Stayed 2 nights in Oct 2025

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff .
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 1 night in Oct 2025

10/10 Excellent

Sharlen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Glenstone! All of the staff are very helpful and friendly. The hotel was clean and well maintained. Just a short walk to downtown Gatlinburg and trolley accessible. The restaurant inside was very convenient. We can’t wait to plan our next stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice an accomodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

4/10 Poor

Shauna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I read the reviews before I made rhe decision to stay here and they were really misleading. We got to rhe room late and the Man that checked us in was really nice. We got to the room and turned the air on and it just didn't do anything. We suffered through the night. We woke up the next day and maintenance came out. He was a sweetheart. He reset the air conditioner and then the room smelled like it was on fire. The swimming pool was ok until it got so cold we shivered and left. The room was subpar. The barhroom was soooo snall you couldn't close the door unless you were in the shower. Just very disappointing when you spend $500 for a hotel room that should have been $49.99 a night. We had reservations for Nov and cancelled them to go elsewhere.
Stayed 3 nights in Oct 2025

4/10 Poor

Orlando

Disliked: Staff & service, property conditions & facilities
The hot water pipe broke right next to our room on the 5th floor.
Stayed 7 nights in Sep 2025

8/10 Good

Jacob

Travelled with family
Liked: Staff & service, room comfort
Checking in everybody was super friendly. Every time I went to the front desk they were always friendly. The carpet in the room was icky not as clean as I would like it. The tile floor in the bathroom was sticky so I cleaned it myself. Our room was inside room facing the pool. Loved it wish the room was a little more soundproof but overall I’m definitely coming back. The restaurant is not open for breakfast during the week. It’s only open on the weekends Friday, Saturday Sunday. The restaurant open at night service is very slow, but the food is good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and knowledgeable of the area. Our room was very clean and comfortable. Use of the pool and hot tub was nice at night to relax from walking all day! A lot of shops in the area and things to do. We really enjoyed our stay and will be back!
Stayed 3 nights in Oct 2025

6/10 Okay

Shannon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Key card would not work to get into the room. Had to go down to lobby 3 times before we got let into our room.
Stayed 1 night in Oct 2025