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Mountain House Inn

2.0 star property

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Photo gallery for Mountain House Inn

Garden
Balcony
42-inch flat-screen TV with cable channels, TV
2 outdoor pools
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(165 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mountain House Inn

Hotel with 2 outdoor swimming pools, 5-minute walk to Ripley's Aquarium of the Smokies
This hotel features 2 outdoor pools, a seasonal outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a vending machine are on-site.
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Our customers tell us they can't get enough of Mountain House Inn's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 94 out of 1004 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 2 nights in Aug 2025

8/10 Good

Tom

Travelled with family
Liked: Amenities, property conditions & facilities
A quick walk down to the strip and you just might see bears by the property
Stayed 1 night in Jul 2025

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Older, convenient, big rooms, bottoms of toilet gross, pools weren't filled
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was in perfect walking distance to downtown. It was very quiet there and the A/C was nice and cold and the room was very clean.
Stayed 1 night in Aug 2025

8/10 Good

Terry

Travelled with partner
Disliked: Amenities
It was close to everything
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elijah

Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool. It was affordable and within walking distance to the gatlinburg strip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and within walking distance to everything!
Stayed 2 nights in May 2025

8/10 Good

Chelsey

Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Very outdated. Toilet would not flush properly. Pillows were yellowed from oldness. Cracks in tile in bathroom. Coffeepot had old coffee still in it. Parking lot and hotel was very sketchy looking.
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness
Room cost was affordable.The receptionist was friendly. Room was clean and A/C was cold. Within walking distance to town. Would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with partner
The staff were very pleasant. The facility is very run down. Our room reeked of Ammonia/urine. And the bathroom walls looked liked someone had wiped poop on the walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good every thing about it
Stayed 1 night in Jul 2025

4/10 Poor

Randi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

schon

Stayed 2 nights in Jul 2025

6/10 Okay

Candy

Stayed 4 nights in Jul 2025

8/10 Good

Stacy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Seen bear right out our door 🙂
Stayed 3 nights in Jul 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Margeau

Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Busy weekend but very clean and bed was comfy
Stayed 1 night in Jul 2025

4/10 Poor

Jerry

Travelled with group
Had no contact with staff at check in. The room key was in an envelope taped to the office window.
Stayed 1 night in Jun 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check-in was a new one for me - we arrived for our stay around 6:30pm and found an envelope with the last name written on it taped to the outside window. Inside was a key ( and actual key, not a key card ) to the room, receipt and a parking pass. The room we stayed in ( ground level, near the swimming pool ) was ok. The lighting could be updated, same with the carpet. The bathroomnis due for an update - tub/shower paneling was loose in a few places, dings and peeling paint in a few places. The area was busy and we could definitely hear noises from the swimming pool, but it was quiet overnight. Overall, I feel like this was an ok stay for the price paid.
Stayed 1 night in Jun 2025

10/10 Excellent

casey

Stayed 1 night in Jun 2025