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Quality Inn & Suites Gatlinburg North

Property class: 2.5

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Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Free continental breakfast
Seasonal outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Hillbilly Golf
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Gatlinburg North

Along with a 24-hour business centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites Gatlinburg North. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes on foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites Gatlinburg North. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Gatlinburg North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome! Very clean and we had a fireplace in our room. It was perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

6/10 Okay

Darlene

Breakfast was terrible.
Stayed 3 nights in Jan 2026

8/10 Good

Rosaura

Liked: Cleanliness, amenities
All good 👍
Stayed 3 nights in Nov 2025

2/10 Terrible

Juan Alberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty, ceiling falling down. The staff was rude they don't care about the guest just the money they are getting out of you
Stayed 3 nights in Dec 2025

8/10 Good

Yitzary

Travelled with family, Travelled with pets
The room had good space, a nice balcony, and the beds were comfortable. Breakfast was good, and overall the facilities were fine. However, the room showed some wear and tear, with scratches and damaged wood, and the bathroom felt very old-fashioned. The floors and some areas were dusty, which took away a bit from the experience.
Stayed 3 nights in Dec 2025

6/10 Okay

Tonia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms looked like they needed refone piceses of wood to fox bathroom door shower head was hard to ajust .missing wall boards
Stayed 1 night in Dec 2025

8/10 Good

Delisa

Travelled with group
Liked: Cleanliness, amenities
It was nice and clean, quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Asif, Urbana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Location and room was perfect for the price.
Stayed 6 nights in Dec 2025

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
The outside of the building needed some up keep. The ouside walls were peeling and the hand railings needed painted.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie

Stayed 2 nights in Dec 2025

8/10 Good

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Valerie, Nicholasville

Stayed 2 nights in Dec 2025

8/10 Good

Pedro

Stayed 1 night in Dec 2025

6/10 Okay

Valerie, Nicholasville

Travelled with partner
Liked: Cleanliness
Hotel was clean and cordial when checking in. When we arrived at the room there were only 3 stations running ( in spanish) They responded when we called but they were in no rush to accommodate. We had to scan the channels to receive them almost everytime we came in. A warm smile and friendly manner goes a long way at Christmas. Unfortunately their elevator doors wouldnt close so we had to walk down a few flights of steps when leaving with luggage. ( husband handicap)
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Prefect
Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary

Stayed 3 nights in Dec 2025

2/10 Terrible

cody

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service
This is an old hotel that needs fresh paint but it is clean. It is close to the shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marilan

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back. Love our 12am welcome community the black bear across the street from where we parked. It was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, the room and views were gorgeous. The elevator could use a little upkeep as sometimes the door would not close all the way and would take a few times opening and closing. The staff was very friendly and professional.
Stayed 3 nights in Dec 2025

8/10 Good

Melisaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival we were checked in early, when I got to the king suite there the room was cold and noticed a gap under the door with cold air pouring under, had to turn the heat up to 80 to attemp to keep the room somewhat warm, putting two towels at the door to stop the cold air flow, going to shower the heat lamp didn’t work, no smoke detector in the room as it was torn off the wall, loudness throughout the entire night. First time ever having to pay a pet fee with my stay here. This place has definitely gone down with cleanliness and gratitude. This will be my last stay here as my family and I have stayed here for several years.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2025

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