Quality Inn & Suites Gatlinburg North

2.5 star property

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Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Free continental breakfast
Exterior
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Hillbilly Golf
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Gatlinburg North

Along with a 24-hour business centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites Gatlinburg North. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes on foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites Gatlinburg North. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Gatlinburg North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kenneth, Orlando

Travelled with family
I was ok for the price , need definitely upgrades in the rooms
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with family, Travelled with pets
Liked: Amenities
The hotel is a little old but the rooms are huge. Everything was clean. The front desk was very helpful. The beds were great and the fireplace was wonderful. Breakfast was a bonus and pretty good for a hotel breakfast. 2nd time staying here and will be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place
Stayed 2 nights in Nov 2025

6/10 Okay

Rody

Travelled with family
Room is good
Stayed 3 nights in Nov 2025

6/10 Okay

David

Liked: Staff & service
The fireplace was great. The room was clean, except for the floors. Staff was very nice. Balcony view just okay.
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only major issue was water was not very hot. Probably because we were on the top floor at the end of the hall. Warm not hot
Stayed 1 night in Nov 2025

10/10 Excellent

Isabella

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Nov 2025

2/10 Terrible

roxy

Love the location walking distance from everything for horrible cu
Stayed 2 nights in Nov 2025

10/10 Excellent

Fonda

Liked: Cleanliness, amenities, property conditions & facilities
Always a great there!
Stayed 2 nights in Nov 2025

4/10 Poor

Gwendin

Travelled with family
Disliked: Property conditions & facilities
The whole hotel needs an upgrade, breakfast was not being replenished, bed was uncomfortable, walls in the room were dirty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, clean and well supplied with the essentials. Staff was very professional and courteous. We have stayed her many times and never have we been disappointed.
Stayed 3 nights in Nov 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness
The parking situation there isn't optimal, especially when traveling with my 76 year old mother. Everything is on a hill, and the one handicapped spot near the office was occupied by the same car for 2 days. I dont think it ever moved, and to be honest we susoecyed that it was iwned by someinecwho works there.
Stayed 1 night in Nov 2025

6/10 Okay

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities
The room especially the fire place
Stayed 3 nights in Nov 2025

8/10 Good

Celia

Stayed 1 night in Nov 2025

4/10 Poor

Neil

Travelled with group
Disliked: Cleanliness, amenities
No remote control for the tv. Went to have a shower and found four inches of water in the tub.
Stayed 2 nights in Nov 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Hard to find but good people
Stayed 1 night in Nov 2025

6/10 Okay

Cesar, hialeah

Travelled with family
Disliked: Amenities
El hotel no es lo que ponen en las fotos está bastante desmejorado, el housekeeping no hace bien su trabajo,
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service
It’s was good stay
Stayed 2 nights in Nov 2025

2/10 Terrible

Lyubomir

Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Bear sighting at the hotel! Great location walking distance to attractions. Good free breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

LaTasha, Fort Worth

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and the staff was very helpful I will be going back!! Thanks you guys🤗
Stayed 1 night in Nov 2025