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Tugcan Hotel

5.0 star property

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Photo gallery for Tugcan Hotel

Front of property – evening/night
Terrace/patio
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Rooftop terrace
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Spa

Explore the area

Map
Ataturk Bulvari, No 34 Sahinbey, Gaziantep, 27010
  • Gaziantep Castle
    ‪13 min walk‬
  • Coppersmith Bazaar
    ‪16 min walk‬
  • Gaziantep Zeugma Mosaic Museum
    ‪2 min drive‬
  • Gaziantep (GZT-Oguzeli Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite Room

Suite Room | Minibar, in-room safe, desk, iron/ironing board

Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Comfort Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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4.3 out of 5, Excellent, (762)
The price is €81
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includes taxes & fees
29 Jul - 30 Jul
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About this property

Tugcan Hotel

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Tugcan Hotel offers 186 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Gaziantep hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
During your stay at Tugcan Hotel, you're just a quick walk from Kendirli Kilisesi. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Turkish cuisine while dining at Cam Teras Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Kendirli Kilisesi and 4 minutes on foot from Bayazhan Gaziantep City Museum
  • Airport shuttle service available for a fee
Tugcan Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the luxury Tugcan Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Gaziantep hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Cam Teras Restaurant – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner.
Beer House – On-site bar. Open daily.
7/27 Gece Klübü – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 7/27 Gece Klübü
  • Beer House
  • Cam Teras Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • In a provincial park
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 20 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Tugcan Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 4849
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Tugcan Hotel Gaziantep
Tugcan Gaziantep
Tugcan
Tugcan Hotel Hotel
Tugcan Hotel Gaziantep
Tugcan Hotel Hotel Gaziantep

Tugcan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 133 reviews
Rating 8 - Good. 40 out of 133 reviews
Rating 6 - Okay. 14 out of 133 reviews
Rating 4 - Poor. 6 out of 133 reviews
Rating 2 - Terrible. 5 out of 133 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ekrem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time at this Hotel and the city. I loved the hotel. I stayed in one of the suites and I really like the whole experience. The room was very clean, I’ve checked nearly every corner of the room and I was surprised how clean it was. You know there some places they oversee usually, but this room has none! I like the little touches they made design-wise. I like their choice of brand, Atelier Rebul for soaps, shampoo and etc…
Stayed 3 nights in Apr 2025

8/10 Good

Aref

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed
Stayed 2 nights in Oct 2024

10/10 Excellent

Duha

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it so much, the rooms are cleaned and the staff are very polite.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ecellent

An excellent hotel, good location, friendly staff. Would recommend this hotel
Stayed 3 nights in Nov 2022

10/10 Excellent

imad

Stayed 1 night in Oct 2022

10/10 Excellent

Brent

Stayed 2 nights in Aug 2022

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The hotel is lovely in a good location and the service is really good. Stayed there for 2 nights booked three rooms and the hotel accommodated to our needs. Rooms are very nice and comfortable. Would stay again only choice for this city.
Stayed 2 nights in Apr 2022

10/10 Excellent

joson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Disappointing!

The reception did not speak a word of English. They advertised that the facility has spa but they said it is closed due to Covid which is understandable but they shouldn’t have advertised it, then. Also, the suite room was just two tiny adjacent rooms without a working AC. The breakfast was very weird: they didn’t have an open buffet but also they didn’t have a clear menu as we got very different breakfasts each day. A four-star hotel with no drinks other than tea or coffee for breakfast, no English speaking staff, and no AC.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My terrible stay at Tugcan Hotel in Turkey

It was a very bad. I never had such bad experience before. It was supposed to be a five star hotel. But In fact one star is so much for it. The receptionist was very poor and impolite in communication. The were speaking just Turkish. They do not speak english and, therefore it was extremely difficult to talk with them. My first night was terrible. There was no AC working and the room was hot and humid. When I Spock to the receptionist next day, she was very rode and said this is the situation and I can not do any thing for you. My situation only got sorted out by some how after I spoke with the manager. And eventually solved by offering me a suit where I discovered later on that the suit was very old with old furniture, old decoration and old bed. They supposed to provide us with complementary tea and coffee every day during our stay which never happened even after I told the room service and the reception about it. This was the third time of my stay in the hotel and supposed to get serviced better than this. My over all rating is zero out of 10.
Stayed 19 nights in Nov 2019

10/10 Excellent

Omar, Istanbul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toiliteres were so nice .. the room was so clean and cosy .. i faced one problem thiugh. Although my booking eas with breakfast i was told that i have to pay for my breakfast as an extra service .. so i didnt have breakfast brcause i was in a hurry anyway
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel and rooftop restaurant

I enjoyed staying at this hotel. It is well located near the museum and parks. The service was good, rare to find an English speaker at the front desk. The spa was nice. The food and the views at the rooftop restaurant were superb.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was clean, service was good, rooftop restaurant had the best view in town and the sauna was great!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
It is in a central location and the rooms are clean.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Tim, London

Liked: Cleanliness, staff & service
Disliked: Room comfort

Was expecting air-con, but there was no air-con

I was only at the hotel to sleep a few hours, so didn’t see the whole thing. Felt a bit older in real life than in the pictures. Staff super helpful tho. Organised my taxi from the airport. Lovely people.
Stayed 1 night in Sep 2018

6/10 Okay

Taner, Oregon

Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived and provided our name, they were not able to locate my reservation. They asked me from where I did it, and I need to explicitly say that it is from Expedia. It was clear that they gave the rooms that were reserved for us to other people and had to come up with 2 other rooms to accommodate us and out check in was delayed. The WIFI here was so unreliable during our stay and it was such a big inconvenience considering that we were all from out of country and did not have a good data coverage with our phones. The other facilities were not very impressive either, so overall experience with Tugcan hotel was like 3-stars at best.
Stayed 2 nights in Aug 2018

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and value for money

Excellent location and value for money.
Stayed 1 night in Jul 2018

8/10 Good

Ala

Liked: Cleanliness, staff & service, property conditions & facilities

all in all

It was good all in all. I would stay tgere again and i have stayed there before. The bed was not very comfortable as i recall it.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Amazing breakfast and very nice hotel close to the city, friendly staffs specially the manager he is very good person and very professional to help us with everything.
Stayed 1 night in Mar 2018

10/10 Excellent

Murathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ahmet

Stayed 1 night in Apr 2025