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Charme Hotel Hancelot

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Daily buffet breakfast for a fee
Meeting facility
Presidential Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Presidential Double Room | Bathroom | Shower, hair dryer, slippers, towels
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Vijfwindgatenstraat 19, Ghent, 9000
  • Place, Capitole Theatre
    ‪6 min walk‬
  • Place, Ghent University
    ‪10 min walk‬
  • Place, Korenmarkt Square
    ‪19 min walk‬

Room options

View all photos for Economy Double Room

Economy Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Double Room

Presidential Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Royal Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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ibis budget Gent Centrum Dampoort
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  • Air-conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 1,002 reviews
The price is €64
includes taxes & fees
21 Jun - 22 Jun
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About this property

Charme Hotel Hancelot

A bar/lounge, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, express check-out and tour/ticket assistance are on-site.
Charme Hotel Hancelot offers 12 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Charme Hotel Hancelot. During your stay, you're just a quick walk from Small Beguinage Ghent. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Small Beguinage Ghent and 6 minutes on foot from Capitole Theatre
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 118 square feet (11 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Charme Hotel Hancelot. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 17 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 17 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 119 out of 283 reviews
Rating 8 - Good. 116 out of 283 reviews
Rating 6 - Okay. 34 out of 283 reviews
Rating 4 - Poor. 10 out of 283 reviews
Rating 2 - Terrible. 4 out of 283 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
lovely old hotel, you can park your car in a garage, breakfasts good. Note there are stairs depending where you stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Delainie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Remco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hospitality perfect, room verey nice and clean, very good breakfast
Stayed 1 night in Jan 2024
Verified

8/10 Good

Vahur

Liked: Cleanliness, staff & service, property conditions & facilities
Historical nice place!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Aurelia

Liked: Cleanliness
Lovely atmosphere
Stayed 1 night in May 2025
Verified

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Willam

Liked: Staff & service
Disliked: Property conditions & facilities
I did not feel that the website portrayed the facility as it is. It is an old facility with old furniture and bed, e.g. keys to the room were from the 1920's. Bathroom facilities were modern and quite satisfactory.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Peter

Liked: Staff & service, amenities
Disliked: Cleanliness
Not clean (bathroom had broken glass and missing a glass door in the shower). Room is in need of maintenance, not limited to paint, broken light(also glass) and smell of old sewer system. Staff is really friendly and try their best, but the owner really needs to invest a love in the place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B and b guest house style

Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Hotel is quaint, in a period building with high ceilings and creaky floorboard. Staff were helpful, parking in their garage convenient, and the neighbourhood was quiet. TV didnt work, nor the Bathroom light, but the receptionist fixed the latter and we didn't bother to mention the TV. Main negative was the very bad smell from the drains in the bathroom, and the lack of air con.
Stayed 1 night in Sep 2025
Verified

8/10 Good

derek

Liked: Staff & service
Disliked: Property conditions & facilities

Nice enough hotel and quite central

Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Old fashion hotel in an old building, the furnishings we’re old fashioned and it was really cool. The breakfast was very good. It took us 10-15 minutes to walk to the center and the tourist attractions. There are some parking spots at the hotel, the best thing is to book in advance. The staff we met was friendly and we would absolutely recommend this hotel.
Stayed 1 night in Aug 2023