6/10 Okay
Keith
21 Sept 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was an inexpensive motel during parents weekend at NAU. There wasn’t much left for hotel rooms in town, so I rented this one with very few expectations considering it was a motel. The lobby smelled, but the staff was decent. When I checked into my room, I didn’t verify there were any towels, and tried to go to sleep. The walls were so thin that my neighbor who clearly forgot his CPAP machine was still audible through the wall with earplugs and white noise right next to my head. Then there is the train. When I got up the next morning, in a hurry to meet someone, I found there were no towels in my room and the office wasn’t answering their phone. I finally got a hold of them just to start my daily preparation later than I needed. On checking out, they ask you to place the key in an unsecured mailbox attached to the wall outside of the lobby. That makes me nervous considering any transient or criminal could easily reach their hand in and enter the room causing damage between the time I left and the time they clean. I think that’s a huge liability and unfair to guests hoping to get their deposit back.
Keith
Stayed 1 night in Sep 2025
