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Sonesta ES Suites Flagstaff

3.0 star property

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Photo gallery for Sonesta ES Suites Flagstaff

BBQ/picnic Area
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
1400 North Country Club Drive, Flagstaff, AZ, 86004
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Northern Arizona University
    ‪7 min drive‬
  • Place, Lowell Observatory
    ‪10 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

7.2 out of 10
Good
(25 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites Flagstaff

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and an outdoor tennis court. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 39-inch LCD televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Flagstaff. During your stay, you'll be close to Flagstaff Mall and The Marketplace. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Flagstaff Mall and The Marketplace and 8 minutes from Northern Arizona University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Sonesta ES Suites Flagstaff offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Flagstaff also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Flagstaff Sonesta
Flagstaff Sonesta Suites
Sonesta ES Flagstaff
Sonesta ES Suites Aparthotel Flagstaff
Sonesta ES Suites Flagstaff
Sonesta Flagstaff
Sonesta Flagstaff ES Suites
Sonesta Suites Flagstaff
Suites ES
Sonesta ES Suites Flagstaff Aparthotel
Sonesta ES Suites Flagstaff Hotel
Sonesta ES Suites Flagstaff Flagstaff
Sonesta ES Suites Flagstaff Hotel Flagstaff

Sonesta ES Suites Flagstaff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1012 reviews
Rating 8 - Good. 238 out of 1012 reviews
Rating 6 - Okay. 120 out of 1012 reviews
Rating 4 - Poor. 59 out of 1012 reviews
Rating 2 - Terrible. 51 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
Rooms needed to be remolded like 5 or 6 years ago. Was not told in advance for parking. Was told we could not use the fireplace. Carpet was dirty. Kitchen pan had grease in it. Only redeeming quality was the breakfast. Wish this was the 4 star hotel we read about. Not enough parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent the one night but it was a comfortable stay. No complaints.
Stayed 1 night in Jun 2025

8/10 Good

DUSTINE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely property just a few minutes from downtown. Nice large room with all the conveniences. TV was pretty small. Kitchen was great. Very dog friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Albert

Vary spacious, nice staff, a bit dated but we overlooked it by the luxurious towels, clean , stocked kitchen supplies and the great location, restaurants near by, and downtown Flagstaff 10 minutes away.
Stayed 2 nights in Jun 2025

6/10 Okay

Faith

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Couch looked l
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacuzzi was down. Pool scene was not very inviting.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy. Furniture was chewed up by dogs. Room walls had dirt and bugs. Carpets were stained. Jacuzzi broken not usable. Entry to rooms were also dirty.do not recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
The breakfast was very good. It is very pet friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

AKEEBA, Newport beach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly. Spacious and beautiful.
Stayed 1 night in May 2025

2/10 Terrible

Zsolt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the worst Hotel in our life. The room was stinky and dirty. The front door of the room can’t be closed with out a really strong push, etc..The pool was very dirty and the pool area has only 3 sun bed for about 200 guests. The jacuzzi was closed with yellow tape/sign. They misleading the guests.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Stayed 14 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Euphemia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We got checked in and initially liked the room upon walking in but as we tried to settle in, we found that 2 of the 3 TVs were not connected to functioning cable boxes. There was also no hand soap available in the bathrooms. When I went to ask about both downstairs, they said we would be provided with hand soap and then forgot to give me that after some back and forth regarding the TV Situation since maintenance guy was already gone for the day. The hot tub, which was a big draw for me to book here as well was taped off and inaccessible. Not happy with spending this amount of money for basically this room and beds.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!! Very noisy disturbing noises late at night.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Stayed 1 night in May 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissapointed

As much as we love staying at sonesta, this place was terrible. First thing we noticed as we walked upstairs to our front door was how filthy the balcony. Flooring had stains everywhere and it look like dried blood everywhere. It looks like it hasn't been scub or clean at all, just very dirty. Not a good way to welcome guests. Inside the room, couch was stained and dirty and torn. Phone wasn't working,several lights wasn't working including the bathroom. Carpet very dirty and stains everywhere, walls were dirty and stained. Never experienced anything like it. We love staying with sonesta every time we are traveling and this time around, we were disgusted and very disappointed staying at this particular hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Good hotel

My husband and I stayed there for 2 nites to attend my nephew’s graduation at NAU. The room was large with a full kitchen and a sitting area with a fireplace. Or room face the driveway and parking but it was very quiet. The finishes are not high end but adequate. The caulking in the bathroom area was not done well and the room was a little worn but overall, a nice stay. Didn’t try the breakfast out any of the amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the interstate entrance/exit but still quiet. Not a lot of dining options but there are grocery store as well which is great for this type of hotel (room with kitchen).
Stayed 5 nights in May 2025

6/10 Okay

Vidal

No parking
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas, Driggs

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 2 nights in Apr 2025