Sonesta ES Suites Flagstaff

3.0 star property

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Photo gallery for Sonesta ES Suites Flagstaff

Exterior
Property amenity
Lobby
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1400 North Country Club Drive, Flagstaff, AZ, 86004
  • Place, Continental Country Club
    ‪10 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Aspen Valley Golf Club
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪11 min drive‬

Room options

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

7.2 out of 10
Good
(29 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta ES Suites Flagstaff

Suburban hotel with 24-hour fitness centre, near Flagstaff Mall and The Marketplace
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and an outdoor tennis court. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 39-inch LCD televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Flagstaff. During your stay, you'll be close to Flagstaff Mall and The Marketplace. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Flagstaff Mall and The Marketplace and 7 minutes from Northern Arizona University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Sonesta ES Suites Flagstaff offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Flagstaff also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Flagstaff Sonesta
Flagstaff Sonesta Suites
Sonesta ES Flagstaff
Sonesta ES Suites Aparthotel Flagstaff
Sonesta ES Suites Flagstaff
Sonesta Flagstaff
Sonesta Flagstaff ES Suites
Sonesta Suites Flagstaff
Suites ES
Sonesta ES Suites Flagstaff Aparthotel
Sonesta ES Suites Flagstaff Hotel
Sonesta ES Suites Flagstaff Flagstaff
Sonesta ES Suites Flagstaff Hotel Flagstaff

Sonesta ES Suites Flagstaff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent place to be with friends or family. It could use a little more cleaning, but I think that's the least of it. It's an excellent, spacious place with all the amenities to feel at home, and the staff is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hans

Stayed 1 night in Nov 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Nice room, a lot of space. This property is a renovated apartment complex, so the 2nd floor does not have an elevator. We hard a hard time with luggage up & down a flight of stairs. I would have requested a 1st floor room had we known.
Stayed 2 nights in Nov 2025

2/10 Terrible

Irene

Business traveller
Disliked: Cleanliness, staff & service, amenities
Didn’t get any sleep the fridge ran all night and the heat didn’t come on to the setting we set it at. Like to froze to death. When mention of these things to the front desk the didn’t even care..
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
clean room, quiet
Stayed 1 night in Nov 2025

8/10 Good

Salvador

Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Wilman

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and spacious. Kitchen had all the amenities and large fridge. Definitely recommend for a quick day trip
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, kitchen had everything we needed
Stayed 3 nights in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Caitlin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with this stay. The room was in disrepair and needed some serious attention. The carpet was heavily stained, the couch had a loose elastic couch cover on it and was threadbare underneath, the chairs were visibly worn, and while this may seem silly the tv only had local cable channels rather than the typical smart tv set up in most hotels. The outside also was not well lit. Had I not prepaid we would have found another place to stay and I’ve literally never even changed rooms at a hotel let alone leave it entirely due to the state of the room. It’s too bad as my friends stayed there 9 years ago and thought it was great, and honestly the set up for a family is perfect, but they need to put some serious work into it to get it up to a place I’d ever reconsider staying at.
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We love the comfort and practicality of 2 bedrooms and 2 bathrooms.
Stayed 2 nights in Oct 2025

8/10 Good

Lori

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Gustavo

Stayed 2 nights in Oct 2025

6/10 Okay

Barbara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

yang

Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & friendly staff. Beds are super comfortable, wonderful views from the room
Stayed 1 night in Oct 2025

10/10 Excellent

Kameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness

Breakfast was fantastic
Stayed 3 nights in Oct 2025

6/10 Okay

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff here seemed pretty much unwilling to provide any type of housekeeping services. We were told these services are only provided once a week, which is fine, but it’s bizarre to me that you can’t have supplemental housekeeping drop in by request. There wasn’t a mop or other proper cleaning supplies provided for us to clean with, either. It was also really hard to get ahold of front desk staff by phone. The phone in our room seemed pretty much useless, and calling on my cell phone I had to call repeatedly if I wanted to get ahold of anyone. Awful toilet paper and towels in the rooms and we kept having to go to the desk any time we needed replenishments. We will look into other options in Flagstaff whenever we return, I would not stay here again.
Stayed 7 nights in Oct 2025

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great for our long trip. The kitchen was very useful and had the basic appliances of a kitchen. The carpet and couch looked like it was in desperate need of an upgrade but the beds were very comfortable and clean.
Stayed 7 nights in Oct 2025

10/10 Excellent

Raul

Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

2/10 Terrible

Marquita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was disgusting! The carpet has stains, walls were stained, and covered with paint holes. The bathroom’s had leftover hair from last guest. Kitchen sink was leaking water, lights were flickering, room TV & outlets were not working. Beds were very hard for my comfort. The front desk clerk was only able to give us a 50 dollar refund. I would never stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Satheesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reached late and inspite of informing them the linen for the sofa bed was not put there. The bathroom actually had hair from the previous occupant and the other bathroom had a whole for the towel hook. seems like a old property patched up and operated . Vastly different from the luxury experience we had in palm Springs. will stay away
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 3 nights in Sep 2025