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Sonesta ES Suites Flagstaff

3.0 star property

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Photo gallery for Sonesta ES Suites Flagstaff

BBQ/picnic Area
Lobby
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1400 North Country Club Drive, Flagstaff, AZ, 86004
  • Place, Continental Country Club
    ‪13 min walk‬
  • Place, Aspen Valley Golf Club
    ‪2 min drive‬
  • Place, Flagstaff Mall and The Marketplace
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Fireplace

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Fireplace

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Fireplace (Two Bedroom Two Kings)

7.2 out of 10
Good
(31 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Fireplace (Two Bedroom Two Kings Mobility Tub)

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites Flagstaff

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and an outdoor tennis court. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site. Weekly housekeeping is available.
Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Flagstaff. During your stay, you'll be close to Flagstaff Mall and The Marketplace. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Flagstaff Mall and The Marketplace and 7 minutes from Northern Arizona University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Sonesta ES Suites Flagstaff offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Flagstaff also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This 3-star Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Flagstaff Sonesta
Flagstaff Sonesta Suites
Sonesta ES Flagstaff
Sonesta ES Suites Aparthotel Flagstaff
Sonesta ES Suites Flagstaff
Sonesta Flagstaff
Sonesta Flagstaff ES Suites
Sonesta Suites Flagstaff
Suites ES
Sonesta ES Suites Flagstaff Aparthotel
Sonesta ES Suites Flagstaff Hotel
Sonesta ES Suites Flagstaff Flagstaff
Sonesta ES Suites Flagstaff Hotel Flagstaff

Sonesta ES Suites Flagstaff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1008 reviews
Rating 8 - Good. 224 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Stayed 1 night in Feb 2026

6/10 Okay

Lo

Travelled with family
Disliked: Cleanliness
Staff were wonderful, breakfast was very good, fresh veggies were a very nice surprise; the size of the unit was amazing, kitchen and bathrooms were clean and fresh; however, living room pullout sofa was beyond acceptable condition and the carpets were quite stained.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are very outdated and furniture is very worn. Heat was totally off in the room when we checked in so it was absolutely freezing for hours until we could get it warmed up especially cause it was 4° outside. Fireplace is useless in the room since it’s wood burning - no idea where you’d even get wood to use it. Breakfast was ok but pancake machine was broken so only had eggs, toast, bagels and bacon. There’s no elevators so if you have a second story room then you have to haul heavy bags up several stairs. Room was clean but I would stay elsewhere next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Room nice with oven to bake a birthday cake.
Stayed 1 night in Jan 2026

6/10 Okay

Dony

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I emailed the GM and AGM on 1/19/26 and as of 1/24/26 I have not received any acknowledgement of receipt of my email. My brother and I booked rooms for our families and when when we arrived, we were alerted that the key programming system was down and that we would have to be let into our rooms every time we left. I cannot imagine what it was like for the young lady at the front desk having to run around the property opening doors for everyone with varying degrees of feelings about the situation.I begrudgingly (for the sake of the staff) went to the front desk to report that my television was not working. Andrew was sent to our room to address the issue. As soon as he walked in, he instantly recognized the problem and he relayed that this was a recurring issue with a specific kind of TV. He went above and beyond to help. It was getting late and we went the entire first day without use of the TV when we had 2 families in one room (my brother’s family had dinner with us in our room). As promised, Andrew brought the TV and got it working the next day. He was in our room until after 10pm Saturday night and back in our room Sunday morning. My experience would have been very poor at an establishment with tattered furniture, peeling paint, sunburnt signage, and very dated everything else, had it not been for the staff.
Stayed 2 nights in Jan 2026

4/10 Poor

Eileen

Liked: Staff & service
Disliked: Cleanliness, amenities
Its hard to know where to start. But the internet was out the entire stay so an employee was needed to enter your room every single time. This wouldnt have refelcted on the staff had it not been for the missing attendant overnight for over an hour. I have call logs to show this. Additionally the room was not cleaned. I turned the oven on only to have the room fill with chemical smoke as oven off had been sprayed all over the inside. And left there. I took photos. I let the front drsk know and nothing wa sdone so i eventually scrubbed my own hotel oven in order to use it. The heater didnt work well and i had to go buy a space heater at target. Also the carpet has tape that is worn down over the staples coming out of the floor. So i stepped on one. I told the front desk this and not one person offered to change my room The front desk people for the most part were incredible and the maintenance guy was too. Thats why i couldnt give just one star. But the rest of this stay was unbelievable.
Stayed 3 nights in Jan 2026

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at Sonesta ES Suites Flagstaff several times over the years, but unfortunately the property has gone downhill and we will not be returning. The hotel feels very old and poorly maintained. The furniture in our room was visibly torn and worn, which made the stay uncomfortable and disappointing. It’s clear that updates and basic upkeep have been neglected. Customer service was equally disappointing. We dealt with a front desk employee named Mason, who was completely unhelpful and showed no interest in addressing our concerns. There was no effort to resolve issues or offer alternatives, which only added to the frustration. This used to be a place we were comfortable returning to, but based on this experience, we’ll be opting out in the future. Corporate management really needs to take a close look at this property, as both the condition of the hotel and the level of service are far below expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were passing by and stayed there it was clean, very comfortable bed and nice hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Jarred

Disliked: Staff & service, amenities
No room keys, phone didn't work, no one at the desk, very bad experience
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Liked: Staff & service
Rooms
Stayed 1 night in Dec 2025

2/10 Terrible

Janeen

Stayed 1 night in Jan 2026

6/10 Okay

LUIS, NOGALES

Liked: Amenities
Se podría mejorar el desayuno incompleto, papas quemadas o viejas , el personal de cocina mala Actitud, nos falló el wifi y no resolvían nada en recepción , no limpiaron el cuarto , que lo hacen una vez a la semana ???la basura había que sacarla a los contenedores, por el precio no estuvo nada bien .
Stayed 3 nights in Dec 2025

10/10 Excellent

Ma Fatima

Stayed 1 night in Oct 2025

4/10 Poor

Rosemary

Travelled with family
Disliked: Cleanliness
The living room area was filthy. The rug had stains, spots, and was visibly dingy. The furniture was damaged with runs and rips. The vents throughout the room had not been dusted for some time. The kitchen vents above the stove were extremely filthy. The refrigerator/ ice maker made a loud rattling sound. The fireplace didn’t work properly.
Stayed 1 night in Dec 2025

10/10 Excellent

Analyn

Liked: Cleanliness, amenities, property conditions & facilities
we highly recommend this hotel bery hood service and cleaned room
Stayed 2 nights in Dec 2025

10/10 Excellent

Mahesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and welcoming. The room was quite good with kitchen and dishwasher. The breakfast was good and I had a pleasant stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ronaven

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very confortable and spacious room. Staff was friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Caylie

Stayed 2 nights in Dec 2025

6/10 Okay

Gargya

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Cleaning and hygiene. Had hair on washed towels. Bathroom and kitchen were not fully cleaned.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

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