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Caribou Highlands Lodge

2.5 star property

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Indoor pool, seasonal outdoor pool, pool loungers
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Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Restaurant

Explore the area

View in a map
371 Ski Hill Road, Lutsen, MN, 55612
  • Place, Lutsen Mountains
    ‪8 min walk‬
  • Place, North Shore Winery
    ‪2 min drive‬
  • Place, Superior National Golf Course
    ‪4 min drive‬

Room options

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8.6 out of 10
Excellent
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9.8 out of 10
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Lodge Room Mountain View Whirlpool King

9.0 out of 10
Wonderful
(4 reviews)
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  • Sleeps 2
  • 1 King Bed

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9.0 out of 10
Wonderful
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  • 2 Double Beds

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WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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10.0 out of 10
Exceptional
(1 review)
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  • 1 Double Sofa Bed and 1 Double Bed

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Nordic Whirlpool Condo

7.0 out of 10
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10.0 out of 10
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  • 4 Queen Beds, 2 Large Single Beds and 1 Double Sofa Bed

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Villager Condo | Living area | Flat-screen TV, ping pong, books, video library

Villager Condo

8.8 out of 10
Excellent
(3 reviews)
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  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Caribou Highlands Lodge

Family-friendly slopeside fun with indoor pool
Ski into Caribou Highlands Lodge, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is available on request.
Caribou Highlands Lodge offers 118 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Flat-screen televisions come with cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Caribou Highlands Lodge. During your stay, you're just a quick walk from Superior National Forest. You'll find features such as a free ski shuttle, plus an indoor pool and a restaurant.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include locker space, meeting rooms and convenience store
  • On-site recreation includes a gym, ski-in/ski-out access and a playground
  • Steps from Superior National Forest and 7 minutes on foot from Lutsen Mountains
  • Free ski shuttle service
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site.

Smoking is allowed in designated areas at this Lutsen hotel.

Moguls Grille & Tap Room – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free ski shuttle
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Moguls Grille & Tap Room

Things to do

  • 27-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle tours
  • Books
  • Games
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Table tennis
  • Video library

Family friendly

  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Lockers
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • LED lighting
  • Phone
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Lending library access
  • Parking
  • Pool access
  • Self-parking
  • Shuttle service
  • Ski storage
  • Hot tub access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribou Highlands
Caribou Highlands Lodge
Caribou Highlands Lodge Lutsen
Caribou Highlands Lutsen
Caribou Lodge
Caribou Highlands Hotel Lutsen
Caribou Highlands Resort
Caribou Highlands Resort
Caribou Highlands Lodge Hotel
Caribou Highlands Hotel Lutsen
Caribou Highlands Lodge Lutsen
Caribou Highlands Lodge Hotel Lutsen

Caribou Highlands Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 688 reviews
Rating 8 - Good. 221 out of 688 reviews
Rating 6 - Okay. 97 out of 688 reviews
Rating 4 - Poor. 52 out of 688 reviews
Rating 2 - Terrible. 16 out of 688 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just enjoyed the young families having fun and enjoying the safe environment of the whole place.
Stayed 3 nights in Aug 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Amenities
The resort was great, the room and building needed a little maintenance. The building temperature was set to 90 degrees to keep the indoor pool area warm. The only way to cool down the room was the oldest and loudest window air conditioner on the planet. It was not able to keep up and our room was so hot! Asked the front desk if there was a way to turn down the building heat. No luck! Was cool outside, temped to drag the mattress out o to the balcony.
Stayed 2 nights in Aug 2025

8/10 Good

Roger

Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family and small children, Travelled with partner, Travelled with group
No elevators. Too many steps. Parking lot by the check in was in terrible shape. Fall risks. Not senior friendly. The indoor pool sauna area was so hot and steamy, hard to breathe. Our 30, 40 year olds felt the same. Our room was nice and clean. Bathroom vanity tiny
Stayed 2 nights in Aug 2025

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service

Overall nice stay with some exceptions

This hotel was in such a beautiful location in the Lutsen Mtns. And though I stayed in the lower level it was very quiet. However, there was a mild mildew smell in the lower level. The room was clean and well appointed. I stayed in a room with 2 double beds and one of them was quite lumpy. Fortunately, I was traveling solo and the second bed was quite comfortable. Food at the restaurant was good and so was the service. Usually, at nicer hotels there is an iron in the room and there was none there.
Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice location. Our toilet was a little sluggish but did work. Nice refrigerator/freezer in room. Soft enough and comfortable mattress and pillows. There was no breakfast but we knew that ahead. They gave us a few extra coffee pods for our room since we had to leave early before the Lobby coffee would be ready.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosanne

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, loved our condo, close to hiking and activities Property is clean and well maintained Friendly, helpful staff Restaurant options
Stayed 4 nights in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Jul 2025

4/10 Poor

Angela

Liked: Cleanliness
Disliked: Staff & service, amenities
We were staying at this property to ensure access to the gym. It said it opened at 6 am online for the hotel but it did not open until 9 am and they had signs everywhere the key did not work. We had to depart early to ensure entrance to our race. Other common areas were like this. Our entire window faced a large 6 by 6 ft utility box adjacent and sidewalk entrance with people using the box as a table right outside our room.
Stayed 1 night in Aug 2025

6/10 Okay

Gail

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We and another couple (close friends) rented units 610 and 612. Several cleanliness issues were found by us when we arrived including empty softsoap bottles, extreme mildew in the dishwasher, dishes were left in the dishwasher, the grill was not cleaned and the bathrooms were not clean. The management agreed to address the issues however when we returned to the unit that evening only some of the issues were addressed. What was especially troubling was the front door was left wide open when the cleaning crew left after returning to address the issues found and reported. Speaking to the staff the next morning, their response was they did not know why the door was left open and that empty soap bottles left on the counters were the responsibilities of the owners of the condo. What was contradictory was if the bottles were not to be refilled why then were empty bottles (garbage) left on the counters. Summary: Unit cleaning was never properly cleaned. The door to the unit was left unsecured by the lodge staff for 5 hours The management approach was to deflect accountability and were rude in their responses to us. We will not stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Nice Place. Good cost to value ratio. Hotel was clean and nice. did not get to use the pool, but really wanted to.
Stayed 1 night in Jul 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Would like too see a breakfast option …… Bed was comfy - pillow were nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep well!

Great! Comfy beds, super clean and ready room. I’ll be back for sure.
Stayed 1 night in Aug 2025

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, our stay was very nice. The only irritation was that the hot tub jets were not working. Also, too many unsupervised children in the hot tub with goggles on swimming. Maybe should be more enforcement, so the adults can enjoy the spa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time. The food was good and the bartenders were great. The beds were very comfortable and we slept like a baby.
Stayed 2 nights in Aug 2025

6/10 Okay

Ici

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Very cozy and charming
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 3 nights in Jul 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and waste of money

The room was filthy. There was “sticky”, juices on the counter, table and tile around the tub. There was zero storage for clothes, groceries etc. the stove did not work properly. The floors were filthy. It had not been vacuumed recently as there were m&m’s on the floors and gravel. The windows haven’t been cleaned in a while. The walls were even dirty. There was no complimentary coffee. There were no cleaning supplies. The silverware was sitting on top of the fridge, it was all dusty. The dishwasher didn’t clean the dishes. There were no cleaning supplies to tidy up each day. The halls of the hotel were filthy. The hotel hallways smelled like “stale old food”. There was a very tacky stuffed animal head hanging above the bed, tacky and creepy. When we shut off the a/c the room was filled with mosquitoes. So we had to freeze, to keep the mosquitoes at bay. The toilet was miniatures, very hard to use for an adult. This room was not at all like the description or pictures. Very misleading. We chose this hotel for a relaxing getaway, it was not relaxing or comfortable. It was so dirty and disappointing. You’d think @$200/night, it would at least be clean ..
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

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