Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Rapids Airport North by IHG

Property amenity
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪3 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel with free breakfast, a quick walk to MSA Fieldhouse
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free weekday breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express Grand Rapids Airport North by IHG gets good marks from our customers. During your stay, you're just a quick walk from MSA Fieldhouse. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from MSA Fieldhouse and 6 minutes by car from Calvin College
  • Free airport shuttle service
Holiday Inn Express Grand Rapids Airport North by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North by IHG.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Grand Rapids Airport North by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renadah

Stayed 1 night in Mar 2025

10/10 Excellent

Kerwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with very nice staff everyone helpful and breakfast was really nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great bed, very comfortable and the breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, room comfort
The fridge in the room did not work apparently the guest before us had reported it also
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manzi

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Tucker

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived late 1am, and front desk was terrible. I understand everyone has bad days, ( and I've stayed here before, and it was wonderful) but be kind when your in hospitality work, or find another line of work
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Nice last at the desk. Nice facility. Clean and cozy. Convenient location for a month in Grand Rapids
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Strange experience, unlike like other IHG to date

Strange vibes at this hotel. They collect data for the local municipality - the sheet you fill out isnt for their own purposes, and you must have your exact license plate number at check in. Save yourself a walk by having it with you. In winter their parking lot may make that walk unpleasant. Not sure if was the night clerk's lack of customer service skills, my lack of patience with that, the fact the parking lot wasnt cleared of 4" snow, no spots close. or an intrusive new ordinance - which the local jurisdiction requires names, addresses, license plate numbers of hotel customers. They also require of the hotel the security camera info and lighting locations and specific room phone locations. Ordinance went into effect Jan 1 2025, so check in experience will have changed from earlier dates. Check-in and parking lot were anomalous for being unpleasant, but the Hotel room was same as IHG Holiday Inn Express - clean and decent shape. I did talk with Manager, Justin, in the AM, and he was polite and the info abt the ordinance comes from him. Site also may cater to airport parking traffic, making parking lot cleanup more difficult for the plow crew. See pics
One row of this and I moved walking in the driveway
Stayed 1 night in Feb 2025

10/10 Excellent

Arkadiusz, Bedford

Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We changed from a crappy hotel (sonesta) near the woodland mall to this one. Much better, cleaner, everything worked, staff was great and an actual breakfast that was free when it said it was free!
Stayed 1 night in Jan 2025

10/10 Excellent

Quincee

Stayed 1 night in Jan 2025

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! Very clean and well kept. We will be back for sure!

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean and updated. Great walk-in shower with Dove products. We will be back for sure.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very nice room. Just disappointed that the Keurig in the room didn’t work at all and the microwave turntable was struggling.
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HUMPHREY, Bronx

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very CLEAN. Their staff did an excellent job with our room. I have no complaints. First time at a holiday Inn Express. The receptionist was very courteous, pleasant and helpful. I will definitely stay there again.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Jan 2025

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and economical.

Friendly front staff, reliable airport shuttle. I'd stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Britney

Travelled with family
Disliked: Staff & service, property conditions & facilities
Started off good. Workers were friendly. They charged my card extra money then what the hotel stay costed.. I called to ask why and they won’t give me answers. Some workers had attitude the entire time. Definitely would never stay there again.
Stayed 2 nights in Dec 2024