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SureStay Hotel by Best Western Grants

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Free daily full breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Laundry

Explore the area

View in a map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Place, Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • Place, New Mexico State University Grants
    ‪6 min drive‬
  • Place, New Mexico State University-Grants Library
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

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Front of property
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The price is €74
includes taxes & fees
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About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, Access to hot tub and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Grants. During your stay, you're just a quick walk from El Malpais National Conservation Area. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Grants offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Grants. Self parking is free. You'll have access to the indoor pool at a partner property.

This Grants hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

Reviews

SureStay Hotel by Best Western Grants Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

Reviews

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Tyler

Liked: Staff & service

Maybe a little less than average

The hotel was okay, the room could have used a little more attention when it comes to housekeeping, the rolling chair to the desk had crumbs, hair, and dirt in the creases. Where the mini fridge sits something looked like it had leaked out and dried. Overall it was quiet and we didn’t experience much noise. Bed was adequate. When loading up to head out (4:30 a.m) someone was asleep on the landing of the stairs to the 2nd floor. Startled my partner and myself.
Stayed 1 night in Aug 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again
Stayed 1 night in Jun 2025

2/10 Terrible

Bonnie

Disliked: Amenities
Few guests but only the 2nd floor available. Husband is an amputee in his 70s. Very inconsiderate. Took pictures of dirty bedding and bathroom. Within minutes of checking in.
Stayed 1 night in Aug 2025

10/10 Excellent

Doreen

Stayed 1 night in Jul 2025

6/10 Okay

gary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Karen, Wylie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Our sheets and comforters had dark stains on yhem
Stayed 1 night in Jul 2025

8/10 Good

Corrie

Liked: Cleanliness, staff & service
Nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 12 hours in the car, my wife and I desperately needed a place to crash that wasn’t the front seat. We whipped out the trusty laptop and stumbled across this SureStay. The price was right, the pictures looked promising, so we took a leap of travel faith. We booked a room with a king-sized bed—a true post-road-trip throne. The room was clean, cool, comfy, and conveniently on the first floor, which meant no dragging luggage up stairs like pack mules. Now, the shower tub diverter? It had… character. It required the delicate coordination of a NASA launch team: one hand to anchor the spout like it might blast off, and another to pull the diverter like you meant it. Minor plumbing gymnastics, but hey, the water was hot and we washed away the road trip . We reported it like responsible citizens on checkout—because we believe in hot showers for all! Parking? Plentiful. We were just a few spots away from our room, so no cross-country trek to get to our car. The guests were quiet, the atmosphere was peaceful, and the parking lot was lit up like Christmas ok, not really but our car felt quite safe as it slept out there. Breakfast? As expected. No surprise soufflés or experimental avocado smoothies—just trusty staples to fill the void in your stomach and give you just enough fuel to start driving again Final verdict? If we’re ever passing through and it’s time to sleep rather than contemplate highway existence, SureStay’s got our vote. Sleep like royalty, shower like a plumber.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Mary Jo

Travelled with family
Liked: Staff & service
Didn’t like the 100$ deposit I got back after the trip was over. Expedia did not mention the deposit. Easy parking to outside rooms. Clean and good AC and comfortable beds. Area surrounding kind of run down but that’s with every hotel in the area. Big open rooms with tile flooring. Ex large bathroom but water pressure low. Near Walmart and has fast food options close by. Nice lady at check in.
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service

Terrible practice put my family out!

I didn't actually stay as the property rejected my reservation. I was told upon arrival that thwy do not accept locals (within 50 miles) so my kids and I were turned away. This policy was not posted anywhere for me to see when making the reservation the day before AND i input the same address on my reservation as was on my drivera license so they knew a day in advance and didnt say anything until my kids and I came to check in. This is terrible business practice and I will always warn people against staying there in the future.
Stayed 2 nights in Jul 2025

6/10 Okay

Jacqueline

The staff was friendly. There was an issue with the air conditioner being extremely loud when it turned on. So, it woke me up all night long. I wasn't too happy when I asked if my daughter and son in-law could join in the pool just once. The front desk person told me no, that it is not a public pool. I have never had that problem at any other hotel/motel. Especially when I paid for 4 nights. I probably with not stay there again.
Stayed 4 nights in Jul 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jul 2025

6/10 Okay

NANCY, Goodyear

Travelled with partner
Liked: Cleanliness
Ok place, convenient off interstate. The room was at the end of the wing and although there was internet we could not log on. Bed and pillows were good (soft).
Stayed 1 night in Jul 2025

4/10 Poor

Damaris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Clean and comfortable. Staff were friendly and helpful. The breakfast was okay
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
The pool was disgusting. And not safe to be in. The strips were slimy, chemicals off and it smelled. The only reason We spent the money to stay there was the pool. Otherwise we would have stayed somewhere cheaper without the pool.
Stayed 1 night in Jun 2025

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