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SureStay Hotel by Best Western Grants

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Grants

Enjoy a comfortable stay in this apartment with a spacious living area, dining table for four, and a large window offering a city view.
Relax in our inviting lobby with comfortable seating areas and a reception desk.
Relax in a cozy living space with a sofa, armchairs, and a flat-screen TV.
Two single beds with white linens, a sofa, and armchair make this room a comfortable retreat.
Stunning building with a central entrance and beautifully manicured lawn.

Popular amenities

  • Hot tub
  • Pool
  • Laundry

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪17 min walk‬
  • New Mexico State University Grants
    ‪7 min drive‬
  • New Mexico State University-Grants Library
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, Access to hot tub and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Grants. During your stay, you're just a quick walk from El Malpais National Conservation Area. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Grants offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Grants. Self parking is free. You'll have access to the indoor pool at a partner property.

This Grants hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 170 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 89 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, room was clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Stayed 1 night in Mar 2025

8/10 Good

Debbie, Hearne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and comfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Hudson

Disliked: Staff & service, property conditions & facilities
Not what was promised
Stayed 1 night in Mar 2025

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, near freeway, close to restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

sig

Liked: Cleanliness, staff & service, property conditions & facilities
Liked no carpet flooring
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the employees friendly. I did not like that I had to go outside to get to the pool and breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Jake

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Deonte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Hwy, great staff, helpful in many ways, close to the state and nat'l parks in the area, which is why I booked here. a guy was grilling outside my room in the late afternoon/evening (thought it was odd to be BBQ'in in the lot). clean spot, nice staff, pool is ok to take a dip in and it's indoor if that's your thing.
Stayed 1 night in Mar 2025

8/10 Good

Kathleen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way home.

This is the second time we have stayed at this Sure Stay. Very convenient, right off the freeway. Only problem we had was with the heater in the room. It was super noisy. Staff at this motel is excellent!
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Dawn

Travelled with family
Disliked: Property conditions & facilities
The property was ok, room was clean, bed was fairly comfortable. Only issue was no hot water in the morning for the shower
Stayed 1 night in Mar 2025

6/10 Okay

Carole

Travelled with family
Liked: Cleanliness
Very clean. Bed was comfortable. Tiny tv. Could not get hot water in tub okay in sink. Staff placed us in end unit so we could only see stairwell out the window. Heater was very , very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was great! Breakfast was one of the better hotel breakfasts I’ve had in a long time.
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Motel style is great for parking just outside your room, but not so great if you want to use the pool. (Which looked crystal clear!) Room was good, beds comfy.
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 3 nights in Feb 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property lacked working heating and air conditioning unit. Water did not like to stay warm or hot. Mold in bathroom. Wouldn’t recommend.
Stayed 1 night in Feb 2025

4/10 Poor

Terence

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was down, pet rooms on second floor hard to access with, ice machine on second floor Brooke, laundry room locked, no elevator, dirty outside surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Maglyna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sara

Travelled with family
Disliked: Staff & service
Cold showers!!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible

It was horrible the water was shut off our entire stay. We couldn’t shower, wash our hands, brush our teeth or take a shower. They said the water would be on in a couple of hours and still wasn’t on the next day. I have left several messages for the manager to call me and I still haven’t heard from anyone. I expected to be refunded but management doesn’t seem too care that our trip was ruined due to this. We will never stay at this hotel again.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Liked: Staff & service
Room seemed smaller than what I booked
Stayed 1 night in Jan 2025

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