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Phoenix All Suites West Hotel

3.5 star property

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Photo gallery for Phoenix All Suites West Hotel

32-inch flat-screen TV with cable channels, TV
32-inch flat-screen TV with cable channels, TV
Studio, 1 Bedroom | Terrace/patio
Reception
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
533 W. Beach Blvd., Gulf Shores, AL, 36542
  • Place, Gulf Shores Beach
    ‪3 min walk‬
  • Place, Hangout Music Fest
    ‪14 min walk‬
  • Place, Gulf State Park
    ‪17 min walk‬

Room options

View all photos for Studio Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Studio Suite, 1 Bedroom

  • 59 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Terrace/patio

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Bedroom

Front of property

Studio, 1 Bedroom

  • 60 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Phoenix All Suites
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 507 reviews
The price is €148
includes taxes & fees
19 Jan - 20 Jan
Phoenix All Suites

About this property

Phoenix All Suites West Hotel

Seafront with outdoor pool, near Gulf State Park
This smoke-free aparthotel features an outdoor pool, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and multilingual staff assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a sofa bed, and other amenities include free WiFi and a coffee/tea maker.
Phoenix All Suites West Hotel offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. This accommodation is furnished with queen sofa beds. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gulf Shores aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Phoenix All Suites West Hotel, you're just a quick walk from Gulf Shores Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 84 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a sofa bed
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a lift
  • Just a 3-minute walk from Gulf Shores Beach and a 2-minute drive from Gulf State Park
As a guest of Phoenix All Suites West Hotel, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi is free in public spaces. Phoenix All Suites West Hotel also features laundry facilities and a lift. Free self parking is available.

This 3.5-star Gulf Shores aparthotel is smoke free.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 84 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Phoenix All Suites West Hotel Gulf Shores
Phoenix All Suites West
Phoenix All Suites West
Phoenix All Suites West Hotel Aparthotel
Phoenix All Suites West Hotel Gulf Shores
Phoenix All Suites West Hotel Aparthotel Gulf Shores

Phoenix All Suites West Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 799 reviews
Rating 8 - Good. 240 out of 799 reviews
Rating 6 - Okay. 88 out of 799 reviews
Rating 4 - Poor. 32 out of 799 reviews
Rating 2 - Terrible. 24 out of 799 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Diane

Liked: Room comfort

Our Stay

Very good stay. We just felt like our room needed a deep dive cleaning. It jad a musky smell. Overall good and we will stay there again.
Stayed 4 nights in Oct 2025

8/10 Good

Jamie

Travelled with family
Liked: Room comfort
The view is lovely here. As a family of 6, we only stayed one night, and I probably wouldn’t stay more than that with a group our size. It was as expected, though, so I have no complaints. The property is dated and a bit dirty, but it is a spacious alternative to a regular hotel for a good price. We would stay here again, knowing that we wouldn’t stay more than a few days.
Stayed 1 night in Oct 2025

8/10 Good

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
The bed and kitchen were great. Bathroom needed area at sink for items. The ceiling fan in bedroom was wobbling and made noise. Rooms r pretty noisey. Staff was nice beach view great. Butt overall good stay.
Stayed 3 nights in Oct 2025

8/10 Good

Reshunda

Travelled with group
Liked: Cleanliness, amenities
The property location was great! Direct access to the beach was definitely a plus. Both pool and hot tub were clean even though I didn’t get to use them. The bed was comfortable and the balcony faced the beach which was great for sitting and reading/meditating/relaxing. While the kitchen has been updated, the space would be much more delightful with updated furniture. Overall we enjoyed
View from the balcony
Living area
Couch pillows
Stayed 2 nights in Sep 2025

6/10 Okay

Sylvain

Travelled with family and small children
The room was very small, would be better for a couple or a single person; Not great if you need to set up a pack and play for a toddler. Also we were over charged by about 30 bucks
Stayed 2 nights in Sep 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No closet for hanging clothes except for in the utility closet. Had to live out of suitcases as there were no dressers. Shower had no water pressure so it took a while to get a shower. Took our shoes off when we got in our room and our socks actually got filthy so the floors were not mopped after last people. Would not use again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Myron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff we great view was great
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rental was clean w a great view. Bathroom was tiny w no room for the two doors it had - couldn’t even open them fully. Coffee pot didn’t work.
Stayed 2 nights in Sep 2025

2/10 Terrible

Wanda

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We really liked the room on the second floor. I get motion sick and climbing one story was not bad but had to be on medecine because they only had one on the 10th floor that locked. The dishes had left over food in them as we went to use them. The girl at the front desk sent a guy to fix the lock who was rude and cursed at me because i didnt want to watch him spray wd40 on the stuck lock . It was to late. I lost time with my special needs aunt and my dear friend whos just getting over cancer. Those nights we cannot get back. I understand it was labor day .but thats why ppl are on call. I will NEVER USE THESE PHOENIX AGAIN
Stayed 3 nights in Sep 2025

6/10 Okay

David

Beachy

The suite we had was very basic. Not a single rug anywhere to wipe feet. Very little cooking necessities in the kitchen, so of you plan to cook, bring your own supplies. The view was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Belen, Collierville

Stayed 4 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Karen, Denver

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Location great. Condo comfortable but woefully inadequately stocked of essentials. I understand "starter" supplies but NO dishwashing detergent, kitchen hand soap, coffee filters, shampoo, or conditioner. Beach towels for a unit on the beach would be nice. Plastic ware ( glasses/ plates) for use at the pool would be helpful. Construction in the unit next door at 8 am was unwelcome. For the price, I expect better.
Stayed 2 nights in Aug 2025

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities
It was a wonderful place had everything you need and the view was amazing. We hope to come back to this same room soon.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place and it was very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Mostly great stay

We loved the kitchen, all the space, the wonderful view from the balcony, nice shower pressure, and how close it was to the beach. It's definitely getting run down with chunks of tile broken off the bathroom wall and a big chipped spot in the tub. The sofa bed also was uncomfortable and very loud when our son rolled over anytime, which kept others awake. Overall a decent stay and I'd stay again.
Stayed 1 night in Aug 2025

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
THE ONLY COMPLAINT IS THE ELEVATOR BEING SO HOT AND TAKING SO LONG
Stayed 2 nights in Aug 2025

8/10 Good

Nate

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here again! The room and amenities were perfect! Oir family had a great time and especially loved thay we were so close to the beach!
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

4/10 Poor

Bonnie

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kelsie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
The location is directly on the beach with balconies that have a gorgeous view. There are some fantastic restaurants in the area. The elevator situation is not great. One on each side, totalling 2, and about 15 floors. The wait when we first got there was atrocious. The pool is perfect. The beach access is nice. I do wish the umbrella and loungers were included with the price since it is listed as an amenity. There is a full kitchen in each condo and a full fridge, which can be a major money saver. I will use this property again. It could use some upgrades but overall, was nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mastewal

Liked: Cleanliness, property conditions & facilities
it is a cool place to visit with family. great stuff and amenities are not what I expected. Overall, it is good.
Stayed 2 nights in Aug 2025