First, the location is probably one of the best in regards to door to beach, door to pool access I've ever had and I've been to the Gulf 25+ times.
But, there are several concerns. I don't like to leave negative reviews but perhaps addressing these issues will help, so that is the intent. We pulled onto the property at 3:30, 4:00 was the guaranteed check in time. Granted, I've arrived slightly early many of the times I've visited the Gulf and have been able to get in a little early, but 4:00 is the TIME so I'm understanding. The problem was that the kind gentleman at the desk said they hadn't cleaned the room yet when I stepped at the desk at 3:35. Fair enough...after a few phone calls here and there, he said they were on it and that I could drive around and he'd give me a call. After driving from KY and then the 14-15 miles down Ft. Morgan Road (which I don't mind at all) the last thing I wanted to do at the time was drive around some more. We sat in the parking lot waiting and at 4:16 got the call that the room was ready. I didn't complain at the time because I wanted to get into my room and maybe someone will think this is nitpicking, but I think its pretty bad customer service. And how clean did the condo REALLY get???
After receiving directions on how to get to our room, it was never mentioned that construction was taking place in the area we were directed to go. There are two doors to the room, but we were given directions to the wrong door, luggage in hand. Again, 10 hours in a car, now this, not looking good.
Speaking of the doors, they need some work. Rusty around the metal and dry rot around the frame. People like the 'peace of mind' feeling from a strong secure door. I didn't have it all week.
Additionally, there were three confirmed roach stompings in three different areas of the condo. These suckers were 2-3 inches long. Bugs don't bother me, but I'm sure somebody reading this might get a little uncomfortable thinking about roaches crawling around the floor where luggage lay and where one of the kid beds sit, close to the ground. If not, that's fine but my wife and daughter didn't care for them and they were the first to see them so that is enough for me. Maybe secure doors would fix part of that.
Lastly, there was ceiling leak in the master bathroom and every time the floor above flushed you could hear drop, drop, drop and see a stained wet ceiling. Better fix!
Address these and its 4-5 stars all the way.