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The Plaza Inn & Suites

Property class: 2.5

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Photo gallery for The Plaza Inn & Suites

An indoor swimming pool with a clear blue water, surrounded by a tiled floor and a glass ceiling.
A spacious indoor area with multiple dining tables and chairs, a balcony with railings, and a kitchen area in the background.
A compact kitchen with wooden cabinets, a microwave, and a dishwasher.
A spacious lobby with leather sofas, a chandelier, and a reception desk.
A modern building with a covered entrance, large windows, and a landscaped area with trees and shrubs.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪2 min drive‬
  • Place, Maryland Theater
    ‪5 min drive‬
  • Place, Hagerstown Premium Outlets
    ‪6 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a bed, two bedside lamps, a nightstand with a lamp, a chair, a desk, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

A hotel room with two beds, a television on a wooden dresser, and a desk with a chair.

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and two paintings on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, two bedside lamps, a nightstand with a lamp, a chair, a desk, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, a picture on the wall, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

A hotel room with two beds, a TV, a dresser, and a chair.

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Plaza Inn & Suites

An indoor pool, conference space and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall and a vending machine are on-site. Housekeeping is available on request.
The Plaza Inn & Suites offers 145 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Plaza Inn & Suites, you'll be within walking distance of Hagerstown Field House. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include 3 meeting rooms, conference space and a lift
  • Just a 2-minute drive from Hagerstown Field House and a few minutes from Hagerstown Dog Park
  • Dogs welcome for a fee (restrictions apply)
The Plaza Inn & Suites offers its guests an indoor pool, a vending machine, and an ATM. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Public spaces have free WiFi. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 169 out of 609 reviews
Rating 8 - Good. 82 out of 609 reviews
Rating 6 - Okay. 78 out of 609 reviews
Rating 4 - Poor. 94 out of 609 reviews
Rating 2 - Terrible. 186 out of 609 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Rony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IN ORDER TO BE PART OF EXPEDIA THIS PLACE HAS to be much better. This place Is a haunted old hotel..I dont recommend this place
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Gabriel

Last minute room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Areyon

Liked: Cleanliness, staff & service, amenities
Great staff,view,clean hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awful other people yelling at all hours during the night. Bathroom was filthy and half the outlets didn't work in the room. Would not recommend.
Stayed 1 night in May 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went fine
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pete

Liked: Cleanliness
Clean room
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique and I liked nothing about the property. Pictures on the website are not accurate. There is a buzzer to get into the door. Police were unseen interviewing. Someone broke down cars in the parking lot homeless people in parking lot not a good area to be in, especially visiting from out of state I would never recommend this hotel to anyone.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty facility.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Rhonda

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel smelled of mildew
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christine D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little cold but it’s in a beautiful, huge atrium that was open until 9pm. Both desk clerks were very nice and accommodating. Room was clean and cute. Furniture in good repair. Bathtub with a plug. Coffee in the lobby isn’t worth drinking but there’s a microwave so I heated cold brew. Little fridge. The stairs were a little strange. My 5 stars takes into account the very low price. Usually such a discounted price would not look so good. Beds comfy and nice linens. Outdoor designated smoking bench.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Danny

Disliked: Cleanliness, staff & service
Low Quality
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Jonathan

Disliked: Cleanliness
The Whole hotel smelled bad. The blanket smelled like it wasn't washed. Only two towels for a 3 day stay for 2 people. Drug dealers walking the halls doing their business openly and trying to sell to guests. The side doors weren't functional making us walk from the side all the way around to the front to access the stairs on the opposite side of the hotel for our upstairs room. Not a good experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.very peaceful place to stay.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

LINDSEY

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was the best thing about the entire stay. No complaints. The stairwell leading up to the 2nd floor had a horrible odor. Our sheets and comforters had stains on them. The sliding glass door to my room was broken, and I was worried with my kids in the room. Staff were helpful but not very friendly. Plenty of restaurants and stores in the area.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
Room old and stuffy .. the people there I suppose were extended stay. Like some kind of half way house. .stairway had garage. My room everything was unplugged couldn’t figure out how to work the tv. Phone was even unplugged. We had 2 people 2 nights only 1 bar and 1 shampoo. We had no cups in our room. This is the witst place I ever stayed. Never again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the scariest hotel I have ever entered. We did not stay. The stench of urine started the uncleanliness of the hotel. Dogs, a lot of dogs. Dirty, everywhere. People yelling.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
The area was fine, but the rooms were gross.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
The pool had way too many chemicals in it.It burned my kid's eyes for hours.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Full of chlorine tgat burned ou r eyes until the next day. Pump wasn't running either. Horrible
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay
Stayed 3 nights in Jan 2023

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