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Hakone Kowakien

4.0 star property
VIP Access

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Photo gallery for Hakone Kowakien

Hot springs
Property amenity
Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout curtains

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,885 reviews
The price is €443
15 Jul - 16 Jul
Hakone Kowakien TEN-YU

About this property

Hakone Kowakien

This smoke-free hotel features a restaurant, a bar/lounge and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area and spa services.
Hakone Kowakien offers 150 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a lazy river, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Our customers tell us that they can't get enough of the helpful staff at Hakone Kowakien. During your stay, you're just a quick walk from Hakone Kowakien Yunessun. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at フォンテンブロー, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and luggage storage
  • On-site recreation includes hot springs and a sauna
  • Just a 4-minute walk from Hakone Kowakien Yunessun and 14 minutes on foot from Hakone Open Air Museum
Hakone Kowakien offers its guests hot springs, a lazy river, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at Hakone Kowakien. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
フォンテンブロー – Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Bar 1959 – On-site bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 October 2025 to 30 June 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults and JPY 1500 to 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 12 July and close on 31 August.
  • Pool access available from 9:00 AM to 5:00 PM
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 256 reviews
Rating 8 - Good. 55 out of 256 reviews
Rating 6 - Okay. 22 out of 256 reviews
Rating 4 - Poor. 6 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Great hotel in an awesome location! Loved the onsens.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Junchao

Liked: Amenities, property conditions & facilities
good resort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Po Wa Cally

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Saito

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay at Hakone. The dinner & breakfasts were amazing.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but dinner was fully booked.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and pleasant!

After a week or travelling in Japan we relaxed for three days here and got a very nice experience!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Really friendly , great staff
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Anh

The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel, nice garden and food
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner and breakfast buffet spreads are fantastic. Property is lovely.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yiak Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, facilities, great staff, wonderful hot springs. Nice dinner and breakfast buffet
Verified

10/10 Excellent

Siu Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super close to the Yunessun and there are a lot of choices for the dinner & breakfast buffet!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Easy access to Open Air Museum and hikes.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

YUANFENG

Liked: Staff & service, amenities
Ten of us checked in in the five rooms, sadly one of the rooms were not properly cleaned, we found some dirt on the carpet, but we did understand the incident should be caused by the previous guests, and the hotel was nice enough to change to a bigger room for us. The hotel staff was very nice and helpful, and the hotel was quite newly refurbished, just unlike other old-fashioned onsen hotel, the entertainment in this hotel was quite limited. The entire family gave very high compliments to the food quality! Both dinner and breakfast were awesome! Overall this is a hotel for relax and a break from city life.
Stayed 1 night in Dec 2025

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