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Hakone Kowakien

4.0 star property
VIP Access

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Photo gallery for Hakone Kowakien

Relax by the pool with a breathtaking view of the surrounding mountains.
Relax in a serene space with a large sofa, two nightstands, and a forest view.
Enjoy a serene atmosphere with a view of lush greenery and hills from the large window.
Enjoy a refreshing soak in the bathtub with a clear view of the outside.
Guests can sit and reflect in a peaceful park setting surrounded by trees and a carpet of fallen leaves.

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Hakone Open Air Museum
    ‪12 min walk‬
  • Hakone Gora Park
    ‪18 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed

About this property

Hakone Kowakien

Hotel with free parking, a short walk to Hakone Kowakien Yunessun
This smoke-free hotel features a restaurant, a bar/lounge and a lazy river. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area and spa services.
Hakone Kowakien offers 150 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a lazy river, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Our customers tell us that they can't get enough of the helpful staff at Hakone Kowakien. During your stay, you're just a quick walk from Hakone Kowakien Yunessun. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at フォンテンブロー, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and luggage storage
  • On-site recreation includes hot springs and a sauna
  • Just a 4-minute walk from Hakone Kowakien Yunessun and 14 minutes on foot from Hakone Open Air Museum
Hakone Kowakien offers its guests hot springs, a lazy river, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at Hakone Kowakien. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
フォンテンブロー – Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Bar 1959 – On-site bar. Open daily.
Room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults and JPY 1500 to 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 12 July and close on 31 August.
  • Pool access available from 9:00 AM to 5:00 PM
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 157 reviews
Rating 8 - Good. 30 out of 157 reviews
Rating 6 - Okay. 10 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kingsley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Plan ahead - find restaurants, plan your travel, bring food/ snacks, pre book taxis as no one will help you in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yueying, Dayton

Stayed 2 nights in Mar 2025

4/10 Poor

Roni

Liked: Cleanliness
Buffet had a lot of selection but none of it was very tasty. The hotel is not all bad just the experience felt disappointing especially considering the price paid. The checking in terminal was frustrating and glitchy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

My

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Really friendly , great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and indulge after a busy tour of Japan

Loved it, so relaxing. Got the breakfast buffet and the dinner buffet both days - wow, very well fed and worth the price! Enjoyed walking in the garden in the morning and after dark with the lights. A very comfortable women-only onsen experience - I went three times in two days and I also got a nice reflexology massage booked just hours beforehand via a QR code in the room so the flexibility was excellent. Took advantage of free tea and coffee in the lobby around the clock and even grabbed a whisky at the bar one night. You could really check in, get into your robes and sandals, and never leave :) Although I did leave to visit an art museum and to ride the ropeway and the free shuttle from the hotel was super convenient to get me to both places (not so much for getting back though)
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2025

4/10 Poor

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery place. Large garden worth to explore
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Mehret

Stayed 2 nights in Dec 2024

8/10 Good

akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Huy

Stayed 2 nights in Nov 2024

10/10 Excellent

Maritsa

Stayed 2 nights in Nov 2024

10/10 Excellent

WK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the highlight of the 4 hotels that we stayed in during our two week visit. We had a very large room (double twin) that allowed us to open up our suitcases. Room was clean, smelled fresh, had a beautiful view of the stream and maple trees changing colors. They provided yukatas and slippers to wear around the property, which most other people wore to breakfast and dinner. The property was recently renovated a few years ago and is very nice. The breakfast and dinner buffet was insane. I think we got our monies worth on just the sushi, waygu beef and alcohol (all you can eat and drink!) There is something for everyone in you party. The room was quiet until someone would be talking (usually the rude ones from vachina) while walking the hallway. We booked a private onsen one night and that was magical for our tired bodies. The only way to get around the area is by bus, unless you have a car or package tour. The bus was very crowded (PACKED!) round 10:00 when we went to Lake Ashi/Odawara. It was very cold and rainy (mid November) so pack a heavy jacket. We did laundry again at this hotel (do 'smaller than what you think' loads or it won't dry). There is a indoor pool across the street as well as a Family Mart. Not much else in the area. I would definitely recommend this property.
Stayed 3 nights in Nov 2024

8/10 Good

Hans Ulrich

Liked: Cleanliness, staff & service, room comfort

Perfect exept the buffet

Everything was perfect except for the organization of the buffet. The architect made a big mistake there. The aisle between the buffets is far too narrow. Hardly two people can cross each other. This is why there were various incidents. During our four-day stay, at least five things fell to the floor because the guests were bumping into each other. For us, this was an imposition. It's a shame, otherwise everything would have been perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Easy access to Open Air Museum and hikes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Front desk understood English which made it easy to Communicate or needsi
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024