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Hotel Kajikaso

4.0 star property

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Photo gallery for Hotel Kajikaso

A modern bathroom with a glass-enclosed hot tub, a view of a town and mountains, and a wooden bench.
A modern indoor garden with seating areas, a water feature, and bamboo plants.
Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | Down duvets, in-room safe, free WiFi, bed sheets
A modern hotel room with a sofa, a bed, a wooden coffee table, and a traditional Japanese sliding door.
A wooden hot tub with a view of a mountainous landscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪7 min walk‬

Room options

Main Building Standard Japanese-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with 10 tatami mats, River View

Japanese Style Room with 10 tatami mats, River View | Down duvets, in-room safe, free WiFi, bed sheets

Japanese Style Room with 10 tatami mats, River View

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with 12.5 tatami mats, River View

A room with a large window offering a view of a hillside with buildings. There is a sofa, a chair, and a small table.

Japanese Style Room with 12.5 tatami mats, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen | Down duvets, in-room safe, free WiFi, bed sheets

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with City View, Half Board

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a large window with a view.

Japanese Style Room with City View, Half Board

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for B-type Japanese 12 river view standard

A traditional Japanese room with tatami flooring, a low table, and a view of greenery outside.

B-type Japanese 12 river view standard

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

A traditional Japanese-style room with tatami flooring, a low table with chairs, a sofa, and a bed with a futon.

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down duvets, in-room safe, free WiFi, bed sheets

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, No Meal

A hotel room with two beds, a desk with a TV, and a mirror.

Twin Room, No Meal

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A spa area with a large bathtub, wooden walls, and a view of a garden.

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 6 Single Futons
  • Free Wi-Fi

View all photos for Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

A traditional Japanese-style room with tatami flooring, a low table with chairs, and large windows offering a view of the outdoors.

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons
  • Free Wi-Fi

View all photos for Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down duvets, in-room safe, free WiFi, bed sheets

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons
  • Free Wi-Fi

View all photos for SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

A traditional Japanese room with tatami flooring, a low table, and green chairs.

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons
  • Free Wi-Fi

View all photos for Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

A modern hotel room with a wooden ceiling, a flat-screen TV, a sofa, a bed, and a painting on the wall.

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 108 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen | Down duvets, in-room safe, free WiFi, bed sheets

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons
  • Free Wi-Fi

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About this property

Hotel Kajikaso

This ryokan features a restaurant, a nightclub and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area and spa services. Housekeeping is not available.
Hotel Kajikaso offers 73 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, spring water baths, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hotel Kajikaso. During your stay, you're just a quick walk from Hakone Hot Springs. You'll find features such as free WiFi in public areas and free self-parking, plus 2 coffee shops/cafes.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and a 4-minute drive from Tenzan Onsen
Hotel Kajikaso offers its guests hot springs. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A nightclub, spa services, and a terrace are also featured at Hotel Kajikaso. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Hot springs
  • Karaoke
  • Nightclub
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Kajikaso Hakone
Hotel Kajikaso
Kajikaso Hakone
Kajikaso
Hotel Kajikaso Ryokan
Hotel Kajikaso Hakone
Hotel Kajikaso Ryokan Hakone

Hotel Kajikaso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 363 reviews
Rating 8 - Good. 110 out of 363 reviews
Rating 6 - Okay. 29 out of 363 reviews
Rating 4 - Poor. 11 out of 363 reviews
Rating 2 - Terrible. 8 out of 363 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chanraterna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service scenery and location with onsen in room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the staff were very attentive and the onsen beautiful and very well kept and relaxing. The town is worth visiting. Definitely a highlight in our trip.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

CHEE HIONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, about 400m from Train Station. Near to shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alex Eliot

Liked: Cleanliness, amenities, property conditions & facilities
Great hotels, very Japanese style!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hakone. Get the room with your own onsen it is worth every penny. Staff is so accomodating and Gabriel was outstanding. Massues was great as well.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience of Japanese hotel with onsen inside and outside big so not crowded in fact I had onsen to myself in morning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Amazing place. Very attentive to kids in such a high-end establishment. Nice and close to the train station and with 2 x kids 6 and 2. We had an amazing time with personal in-room onsen.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chih Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and service; the rooms were clean, well-kept and spacious
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Michelle

Liked: Staff & service
Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hakone, walkable distance from the station with many places to shop around. The springs were great aswell.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JUNG HSIANG

Yes!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great traditional Japanese experience
Stayed 2 nights in May 2024
Verified

10/10 Excellent

xun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for the Roykan experience and i got it The food for both dinner and breakfast was great The staff was extremely friendly
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location which close to the station and Tokyo’s center. The service is good, staff is friendly and support. I’m comfortable to stay here in a short trip at Tokyo.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clear room with private onsen Dinner is good , I love king crab very much!
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Jinsong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the facility and service are top notch
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Traditional Japan culture experiences

Good place to stay at Hakone area. Close to station and Main Street.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

William R.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quant spacious ryokan with good kaiseki dinner. Great professional staff.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our private open air onsen and the river view! The Japanese beds were surprisingly very comfortable!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tommy Koh Siong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Stayed 1 night in Apr 2024