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Best Western Hotel Schmoeker-Hof

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Photo gallery for Best Western Hotel Schmoeker-Hof

Family Room, 1 King Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
BBQ/picnic Area
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
Oststrasse 18, Norderstedt, SH, 22844
  • Place, Hochseilgarten Norderstedt
    ‪12 min walk‬
  • Place, SPOTZ Wakeboard Park
    ‪14 min walk‬
  • Place, Costa Kiesa
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Family Room, Multiple Beds

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room, 2 Single Beds (with Sofabed)

Family Room, 2 Single Beds (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Family Room, 2 Single Beds (with Sofabed)

  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds (with sleep chair)

Comfort Room, 2 Single Beds (with sleep chair) | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Room, 2 Single Beds (with sleep chair)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Hotel Schmoeker-Hof

Hotel in Norderstedt with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Hotel Schmoeker-Hof offers 122 accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Norderstedt hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Best Western Hotel Schmoeker-Hof, you'll be close to Nordex Energy GmbH. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a ropes course
  • 6 minutes by car from Nordex Energy GmbH and 14 minutes from Alstertal Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hotel Schmoeker-Hof. Parking is available for a fee.

This Norderstedt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
On-site venue – restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ropes course

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Schmoeker-Hof
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Schmoeker-Hof
Schmoeker-Hof
Best Western Norderstedt
Best Western Schmoeker Hof
Norderstedt Best Western
Best Western Schmoeker-Hof Norderstedt
Best Schmoeker Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel Norderstedt

Reviews

Best Western Hotel Schmoeker-Hof Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 180 out of 561 reviews
Rating 8 - Good. 249 out of 561 reviews
Rating 6 - Okay. 82 out of 561 reviews
Rating 4 - Poor. 31 out of 561 reviews
Rating 2 - Terrible. 19 out of 561 reviews

Reviews

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort

Regular stop

This was the second time we stayed. Great hotel, very clean. Great restaurant and excellent staff
Stayed 1 night in Aug 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service
A quite old hotel. But it is very quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

elham

Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a quite region of the city
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Lovely hotel, wonderful breakfast, clean, and well-located
Stayed 1 night in Apr 2025

8/10 Good

Moumen

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff customer service oriented, the room very spacious and the breakfast was fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Cassy

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again:

I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

6/10 Okay

Maryam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay, Not as website photos

The photos on the site are misleading, the room i was given 'standard queen' was tiny and nothing like the photos shown for that room grade, even tho the room was booked as a single person I would have thought the room would have been provided with a double quilt, instead I was greeted with a single pillow and a single quilt placed on top of the bed. Think dust found on top and behind the TV, also HDMI connections didn't work so was unable to use the TV as a screen for my laptop. There is only one English speaking channel, showing only stocks and shares 24/7 so be warned international channels doesn't cover British/USA channels. The bathroom is so small you are unable to enter the bathroom and close the door to use the bathroom without having to enter the shower. I was only staying 2 nights so didn't see the point in complaining. Don't be fooled by the photos of the sauna, it doesn't exist in the hotel anymore. Pictures must have been taken a while ago, the hotel seems tired, in need of a revamp, plaster fallen off the wall in places, Food was ok for the breakfast tho again doesn't look as good as the photos implied. Certainly won't
Stayed 2 nights in Sep 2021

6/10 Okay

Bjorn

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Aleksander

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Nigel, Hanbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and modern. Great choice of breakfast. Polite staff - and speak great English. Car park looks a little limited in size but there was a space for me both times I visited. Would definitely visit again.
Stayed 1 night in Feb 2020

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