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Best Western Plus Hotel Böttcherhof

Property class: 4.5

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Photo gallery for Best Western Plus Hotel Böttcherhof

Lobby
Food and drink
Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Business Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Woehlerstrasse 2, Hamburg, HH, 22113
  • Place, Theater in der Washingtonallee
    ‪4 min drive‬
  • Place, Martinskirche
    ‪4 min drive‬
  • Place, Horner Rennbahn
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room, 1 Double Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Double Bed (Quiet Location)

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Double Bed, Refrigerator & Microwave

Standard Apartment, 1 Double Bed, Refrigerator & Microwave | Room amenity

Standard Apartment, 1 Double Bed, Refrigerator & Microwave

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel Böttcherhof

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Best Western Plus Hotel Böttcherhof offers 164 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 81-cm flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Best Western Plus Hotel Böttcherhof. During your stay, you'll be within walking distance of Horner Rennbahn. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Johann's
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • 9 minutes by car from German Customs Museum and 10 minutes from Prototyp Auto Museum
Best Western Plus Hotel Böttcherhof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 20 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Best Western Plus Hotel Böttcherhof. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant Johann's – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Johann's

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 20 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 per person
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Böttcherhof
Best Western Plus Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof Hamburg
Best Plus Bottcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel
Best Western Plus Hotel Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel Hamburg

Best Western Plus Hotel Böttcherhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 515 reviews
Rating 8 - Good. 174 out of 515 reviews
Rating 6 - Okay. 20 out of 515 reviews
Rating 4 - Poor. 9 out of 515 reviews
Rating 2 - Terrible. 14 out of 515 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristian

Stayed 1 night in Jan 2026

8/10 Good

Steven

Business traveller
The room was very nice and spacious. Breakfast was outstanding and great quality.
Stayed 3 nights in Dec 2025

8/10 Good

Ljavdrim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
17 euro for parking , $250 per night no breakfast and no parking crazy.
Stayed 2 nights in Oct 2025

4/10 Poor

Ahmad Masih

Disliked: Cleanliness, staff & service
Rude staff, refused check-in on the grounds of no payment even though full payment had been made. Room not cleaned properly, toilet still dirty, shower had mould in it. Will not stay at this or any other Best Western again.
Stayed 1 night in Sep 2025

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay plus a good price. No much around the hotel
Stayed 1 night in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

mahmoud, Canton

Stayed 1 night in May 2025

10/10 Excellent

Khaled Jibreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
Stayed 1 night in Apr 2025

8/10 Good

Ramish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I believe parking should have been included in reservation!
Stayed 5 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

I.

Stayed 2 nights in Nov 2023

8/10 Good

Marina

Stayed 1 night in Aug 2023

10/10 Excellent

ALAN

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Nights Stay

One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Stayed 1 night in Jul 2023

10/10 Excellent

CHARLES, DISCOVERY BAY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Stayed 1 night in May 2023

8/10 Good

Roshanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg

Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk The hotel is very good and comfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Erica, Charleston

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Stayed 1 night in Oct 2022

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said “ I was just joking!” This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am. When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free. She said it’s not and would not waive the charges.
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stop in Hamburg

Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.
Stayed 1 night in May 2022

10/10 Excellent

Chris

Stayed 1 night in May 2022