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Best Western Plus Hotel St. Raphael

4.0 star property

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Photo gallery for Best Western Plus Hotel St. Raphael

Lobby
Lobby
Bar (on property)
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪12 min walk‬
  • Place, Jungfernstieg
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Junior Double Bed Suite

Interior

Junior Double Bed Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room

Down duvets, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Down duvets, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Down duvets, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(34 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus) | Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel St. Raphael

Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and a computer station.
Best Western Plus Hotel St. Raphael offers 118 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel St. Raphael. During your stay, you're just a quick walk from Schauspielhaus. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Jungfernstieg
As a guest of Best Western Plus Hotel St. Raphael, you'll find a fitness centre, a terrace, and multilingual staff. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Best Western Plus Hotel St. Raphael also features gift shops/newsstands, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue No. 2 – bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Uncovered self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Clara Ching Ngar

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Haydn

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sanne Skovbo

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified

8/10 Good

Jens Jørgen

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024
Verified

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jan Skøien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, property conditions & facilities, room comfort

Always a good experience

Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that?
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, gym disappointed
Stayed 2 nights in Sep 2025