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Entrée Hotel Groß Borstel

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Photo gallery for Entrée Hotel Groß Borstel

Daily buffet breakfast for a fee
Free minibar, in-room safe, desk, laptop workspace
Exterior
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Borsteler Chaussee 168, Hamburg, HH, 22453
  • Place, EKZ Nedderfeld
    ‪16 min walk‬
  • Place, Lufthansa Technik AG
    ‪7 min drive‬
  • Place, Eppendorfer Landstrasse
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Free minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room (with extra bed)

Free minibar, in-room safe, desk, laptop workspace

Standard Double Room (with extra bed)

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Entrée Hotel Groß Borstel

Along with express check-out, this smoke-free hotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Entrée Hotel Groß Borstel offers 20 accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Entrée Hotel Groß Borstel, you'll be within walking distance of EKZ Nedderfeld. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • 6 minutes by car from Hagenbeck Zoo and 8 minutes from Hamburg Messe and Congress
As a guest of Entrée Hotel Groß Borstel, you'll find tour/ticket assistance, express check-out, and a front desk safe. Public spaces have free WiFi.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 10 for adults and EUR 10 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Entrée Groß Borstel
Entrée Groß Borstel Hamburg
Entrée Hotel Groß Borstel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel
Entree Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel
Entrée Hotel Groß Borstel Hamburg
Entrée Hotel Groß Borstel Hotel Hamburg

Entrée Hotel Groß Borstel Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 251 reviews
Rating 8 - Good. 85 out of 251 reviews
Rating 6 - Okay. 65 out of 251 reviews
Rating 4 - Poor. 38 out of 251 reviews
Rating 2 - Terrible. 29 out of 251 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and comfortable room.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Motel

Not clean at all
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

MATHIEU

I did receive the information about how to obtain the key too late… I had to find an other hotel.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Sofia

Liked: Staff & service
The staff was very kind and professional and the hotel is super close to the airport in a nice area. However, the room we stayed in was not cleaned beforehand (only the sheets were changed and those even had hair). The bathroom was not clean and dirty towels from the previous guests were there. The shower was moldy and had hair. It felt gross and unsanitary.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

April 2023

Black mold near patio door, on the side near the wall and on the floor. Dust hanging from ceiling throughout the room. Bathroom looks like it had not been cleaned in a month or more. Sheet covering mattress was very thin. Half bottle of hotel soap (from last person I’m assuming) was still there and not replaced with a new one. Overall this place is gross. Don’t recommend.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Jörg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Die Unterkunft ist in die Jahre gekommen, die Wände brauchen einen neuen Anstrich, Teppichboden ist hinüber, die Duschkabine ist verkalkt, teilweise fehlen hie Griffe. Das Personal ist sehr freundlich und zuvorkommend. Frühstück hat 9 von 10 Punkten verdient ein richtiger Lichtblick hier. Sauberkeit im Bad leider sehr schlecht, hier besteht dringend Handlungsbedarf. Schade weil tolle Lage und gut geschnittene Zimmer. Hier muss dringend investiert werden
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Francesco

Disliked: Cleanliness, property conditions & facilities
Einmal und nie wieder
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Großes und helles Zimmer mit schlechtem WLAN

Das Zimmer war sehr hell, sauber und groß. Hatte aber leider kaum WLAN-Empfang im Zimmer. Mit einem kaputten Bügeleisen und ohne Bügelbrett fast die Klamotten verbrannt. Habe an der Rezeption nach einem Esslöffel gefragt und einfach ein "nein" als Antwort bekommen. Falls man auf die o.g. Punkte verzichten kann, ist das Preis-Leistungsverhältnis ok.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Rainer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht zu empfehlen, ungepflegt, kein Service, teilweise defekte Einrichtung, es wurden weder Betten gemacht noch Mülleimer geleert oder Handtücher erneuert.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Arthur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Einrichtung sehr alt, Flur sehr schmutzig, alter Teppichbelag.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Billig

Billigt og ganske fint
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Berit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer und das Bad waren nicht gerade sauber. Das ganze Hotel muffelig und stark in die Jahre gekommen. Keine Verdunklungsmöglichkeiten… Im Zimmer stand ein kleines Sofa. Meine 2 jährige wollte sich drauf setzen und war plötzlich weg! Sie fiel unten rein - es war unter den Polstern alles zerbrochen gewesen. Zum Glück ist nichts passiert.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Britta

Disliked: Cleanliness, property conditions & facilities, room comfort

Anbefales ikke - dårlig renhold, dårlig tilstand

Hotellet anbefales ikke. Slitte møbler, flekker på teppet, mangel på renhold. Uansett hvor, når man kikket litt nærmere var der skittent. Persienne på badet var i ferd med å gå i oppløsning, deksel til lysbryter manglet, flekker på dynen. Parkeringen (som er inkludert i prisen) er gateparkering utenfor. Er man heldig, så finner man en ledig plass. Andre anmeldelser har beskrevet det samme, vi kan bekrefte at det er ingen endringer til det bedre.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Erika

Wir konnten die Unterkunft übernehmen nicht wahrnehmen, weil sie wegen "Überbuchung" gar nicht frei war. Das wurde uns erst kurz vorher mitgeteilt, als wir schon angereist waren. Finger weg davon!
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Eine Katastrophe, 3 Tage keine Reinigung das Zimmer verdreckt, der Teppich total voller Flecken, ich habe genügend Fotos und Videos gemacht, absoluter Horror. Geld zurück ist das Mindeste was man dafür verlangen muss.
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Zimmer war leider teilweise sehr schmutzig. Leider war das Zimmer zur Straße sodass die ganze Nacht der Straßenlärm zu hören war. Die Rezeption war freundlich.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Per-Erik

Liked: Room comfort

Svenne banan

Helt ok hotell för pengen vi betalade. Var en fotbollsresa så vi var inte så många timmar på rummet. Bra/fri parkering direkt utanför.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Ayhan

Disliked: Cleanliness, property conditions & facilities
Das Hotel war sehr schmutzig. Ich erwarte wenigstens ein bisschen mehr sauberkeit. Leider nicht weiterzuempfehlen.
Stayed 1 night in May 2023
Verified

4/10 Poor

Jeannie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Die Damen am Empfang waren sehr nett und freundlich,auch wenn sie scheinbar den Großteil ihrer Zeit am Handy spielen. Der Check in ging eine Stunde früher,danke dafür. Das Zimmer allerdings war furchtbar. Der Teppich fleckig,der gehört entweder komplett erneuert oder professionell gereinigt. Der Korbtisch hatte,wie die meisten Möbel,seine Zeit lange überschritten und der große Fleck wurde scheinbar nie behandelt. Über dem Bett an der Wand prangte der Abdruck einer Fetthand. Der Mülleimer im Bad hatte keine Tüte,es gab nur einen provisorischen Abfluß als Schlauch unter dem Waschbecken und sämtliche Wasserausgänge waren komplett verkalkt. Duschen? Nein,danke. Fazit: für den Preis von 98,- Euro die Nacht,eine Zumutung. Das ganze gehört komplett renoviert.
Stayed 1 night in May 2023
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Die lage war super und für das wochende des hafengeburtstages war es sehr schwierig ein hotel zu finden. Ein zimmer roch extrem nach zigarettenrauch. Das hotel ist nichts für schwache nerven. Extrem dreckig, viele silberfische.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Jürgen

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Die Zimmer waren von der Einrichtung ok. Die Betten waren allerdings zum Teil nicht frisch bezogen und in den Bädern war Schimmel. Auch funktionierte der Aufzug nicht, so daß wir unsere 23 kg schweren Koffer durch das Treppenhaus in die 2. Etage “schleppen“ mußten. Das Peronal war sichtlich bemüht.
Verified

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Chambre sale, volets manquants ou abimés, lavabo avec odeur de moisissure. Douche/baignoire très peu pratique avec vitre sur seulement la moitié pentue de la baignoire. Moquette sale, poussière excessive sur les tables de nuit.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Marcel

Disliked: Cleanliness, amenities, property conditions & facilities
Musste leider in dieses Hotel ausweichen da mein Standardhotel ausgebucht war. Einzigartig war dort vieles, nach Rauch und Teppichreiniger stinkender Flur/Zimmer. Defekte Elektroinstallation(Wackelkontakt in Zimmer Hauptschalter) dadurch ständige Stromausfälle und m.E. potentielle Brandgefahr. Keine Rauchmelder auf dem Zimmer. Fenster sind nur halbseitig mit Gardinen ausgestattet, dadurch hat man wie in meinem Fall die ganze Nacht das Zimmer durch die Straßenbeleuchtung erhellt.Allgemein dreckiger Gesamtzustand.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Mona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skuffende

Værelse på 2.sal men elevator var i stykker😞gardiner i værelset var faldet ned i begge sider af karnapvinduet og ingen mulighed for mørklægning, sofaen var i stykker, der var snavs fra andre gæster bag sofa og på paneler, rengøring hver dag som lovet fandt ikke sted og skraldespande på værelset var beskidte efter andre gæster, flere store snavsede pletter på gulvtæppe
Stayed 3 nights in Feb 2023

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