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Fraser Suites Hamburg

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Fraser Suites Hamburg

Experience the grandeur of our lobby, featuring a high ceiling, ornate columns, and a stunning chandelier.
Relax in a classic sitting area with armchairs, a sofa, and a coffee table.
Stunning historic building with ornate columns and decorative moldings, featuring a grand entrance with a wooden door and steps.
Enjoy cooking in this well-equipped kitchen with a microwave, coffee maker, and double sink.
Relax in a comfortable seating area with a sofa and chair, and enjoy a simple kitchen with a microwave and sink.

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
Rödingsmarkt 2, Hamburg, 20459
  • Hamburg City Hall
    ‪6 min walk‬
  • Miniatur Wunderland
    ‪9 min walk‬
  • Elbe Philharmonic Hall
    ‪11 min walk‬
  • Hamburg (HAM)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Signature)

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Premier Suite, 1 Bedroom (Signature)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Interior

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Premier Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Executive Suite, 2 Single Beds

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Executive Suite

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, down duvets, free minibar items, in-room safe

Deluxe Suite

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Fraser Suites Hamburg

Luxury hotel with 24-hour fitness centre and sauna
A restaurant, a 24-hour fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and a business centre.
Fraser Suites Hamburg offers 154 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature Egyptian cotton sheets and down duvets. Smart televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fraser Suites Hamburg. During your stay, you're just a quick walk from Miniatur Wunderland. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fraser Suites Hamburg offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Fraser Suites Hamburg.

This 5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Quintessenz – On-site restaurant.
24-hour room service is available.

Languages

Arabic, English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • Quintessenz

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 20 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Fraser Suites Hamburg Hotel
Fraser Suites
Fraser Suites Hamburg Hotel
Fraser Suites Hamburg Hamburg
Fraser Suites Hamburg Hotel Hamburg

Fraser Suites Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 675 out of 900 reviews
Rating 8 - Good. 151 out of 900 reviews
Rating 6 - Okay. 48 out of 900 reviews
Rating 4 - Poor. 19 out of 900 reviews
Rating 2 - Terrible. 7 out of 900 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Restaurant was outstanding.
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service

Worst experience in years of travelling

Avoid this hotel at all costs due to their inconsiderate management in respect of their clientele
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service

The poorest customer service

One of the worst experiences for customer service I have seen for some time due to a booking error. Unsympathetic, unable to show a decent degree of compassion and I would recommend not to book this hotel in the future. The breakfast is also of a remarkably low standard and poor range for a hotel of this status.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great location, quiet, clean .. over all recommend .. also staff are friendly and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing Our view was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent home base for the week!

Appreciated the laundry in the room. Very safe and clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fraser Suites is an absolutely amazing hotel to stay. The room was great and the staff were all very friendly and accommodating. Their hospitality and willingness to help guests was outstanding. Everything was within walking distance of the hotel. Breakfast was pretty good there as well. Mr. Say as the concierge really stood out to me. A mild-mannered gentleman with a brilliant smile and just a great personality. Fraser Suites Hamburg is by far one the best hotels I have had the pleasure of staying in Germany thus far. Highly recommend this facility to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Agustin Mateo

Liked: Amenities
Excellent quality in every way and perfect location…
Stayed 3 nights in Jan 2025

10/10 Excellent

VINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall atmosphere of the hotel was superb! I really like that it has a library. Other amenities such as sauna and gym are available too! However, as an Expedia platinum I didn't receive any VIP Perks or treatment. Hopefully expedia and the hotel work together more about this.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fiona, Newbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. Very professional. The room was lovely, very well furnished and spacious. I slept very well there. Note, that neither of the Expedia VIP benefits were offered so don't make your decision based on that.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were well appointed. The staff there was so amazing and friendly. Also, very happy with the bar staff, drinks and service. A major plus was we could do our laundry for no extra cost. Will definitely be coming back to stay when in Hamburg!
Stayed 2 nights in Nov 2024

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Hamburg

Really lovely staff. We was made to feel at home straight away. You cannot get a better location than here. Very central to everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and service

Hotel was superb. Beautiful property, great customer service, lots of amenities. Door man took our luggage to our room and offered some advice on parking and getting around the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent hotel, excellent location, very quiet for taking a rest, and many places to walk around by.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Sep 2024

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Petra

Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, particular shout out to the breakfast manager who provided a great breakfast and really went beyond to provide excellent service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for only one night and enjoyed it. Everything was good and would stay here again next time we come to Hamburg :)
Stayed 1 night in Sep 2024