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Grand Cascades Lodge

2.5 star property

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Photo gallery for Grand Cascades Lodge

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Garden
Interior entrance
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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3 Wild Turkey Way, Hamburg, NJ, 07419
  • Place, Crystal Springs Golf Resort
    ‪6 min walk‬
  • Place, Mountain Creek Ski Resort
    ‪4 min drive‬
  • Place, Mountain Creek Waterpark
    ‪11 min drive‬
  • Airport, Morristown, NJ (MMU-Morristown Municipal)
    ‪69 min drive‬

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About this property

Grand Cascades Lodge

This smoke-free resort features 3 restaurants, 2 outdoor pools and a full-service spa. Self parking is free. Additionally, a golf course, an indoor pool and 2 bars/lounges are on-site.
Grand Cascades Lodge offers 250 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films.

This Hamburg resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Reflections Spa & Salon has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Grand Cascades Lodge, you're just a quick walk from Crystal Springs Golf Resort. You'll find features such as free self-parking, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and 2 bars/lounges
  • WiFi and wired Internet in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, facials or body scrubs at Reflections Spa & Salon
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course and golf lessons
  • Steps from Crystal Springs Golf Resort and 9 minutes by car from Mountain Creek Ski Resort
As a guest of Grand Cascades Lodge, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and 12 meeting rooms are available. An indoor pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Grand Cascades Lodge. You'll have access to the health club at a partner property. Self parking is free.

This Hamburg resort is smoke free.

Restaurant Latour – This fine-dining restaurant only serves dinner.
Crystal Tavern – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Springs Bistro – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Biosphere Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 20 per stay; includes in/out privileges)
  • Limited on-site self and valet parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Biosphere Cafe
  • Crystal Tavern
  • Restaurant Latour
  • Springs Bistro

Things to do

  • 2 outdoor pools
  • 36-hole golf course
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Oven

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20 per stay (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Cascades Lodge Hamburg
Grand Cascades Lodge
Grand Cascades Hamburg
Grand Cascades
Grand Cascades Hotel Hamburg
Hotel Grand Cascades
Hotel Grand Cascades
Grand Cascades Lodge Resort
Grand Cascades Lodge Hamburg
Grand Cascades Lodge Resort Hamburg

Grand Cascades Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 224 reviews
Rating 8 - Good. 68 out of 224 reviews
Rating 6 - Okay. 33 out of 224 reviews
Rating 4 - Poor. 20 out of 224 reviews
Rating 2 - Terrible. 12 out of 224 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Casey

Disliked: Room comfort

Overrated - Not worth the $$

bed was hard as a rock, absolutely awful for a $600 a night hotel..golf courses were beautiful though
Stayed 2 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the room I didn’t like the staff or how you pay so much to pay more the activities there
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with COVID amenities were available with some limitation.
Stayed 2 nights in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Wow. Overpriced, pool not like the pictures... crowded pool area.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely go to relax

A great trip to Grand Cascades! The pool is absolutely incredible and the service in general is amazing. Great job with masks and social distancing. We went a Sunday through Tuesday and barely saw other guests. Staff all wearing masks over their noses.
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

AntoniaMeditz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over priced and not worth a two night/three day stay.... where do I begin... first let’s start with when we arrived the pool was closed for what reason I don’t know ... secondly really wanted to do so many activities and tried to reserve all of them and they were all booked up for the weekend ???? How do you not state on your website that reservations are a must for all activities. As a person who has never been to this hotel I assure you I didn’t just imagine I was paying 1500 dollars for a room for two nights and to use a pool! Ridiculous. Not to mention that both restaurants were also reserved up for dinner so my boyfriend and I had to go off hotel resort and get dominos some where. Over all the hotel was pretty DONT get me wrong .. but I could of easily paid half of what we paid for a better experience and more activities some where else! Wish we really could of did the wine tour or class or even the yoga. LETS also mention the spa was completely booked up for the whole weekend and we couldn’t even get massages. When a week prior to my reservation I called the spa and no one got back to me until the day of my stay. Overall not worth my time.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Verified traveller

At this price point, this is not the relaxing adult vacation we were thinking of. Small children crowding the pools. A child in only underpants in the biosphere pool. No adult pool. Large families with lots of children. Resort seemed to be run by teenagers, with 20 year olds at front desk. No chair to sit on in our room. Only one wastebasket. No hotel information in room. I’ve stayed at other hotels at one third the price that were better appointed and just as nice. Grounds are beautiful. This resort has great possibilities, but needs much better management.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

D.Meneus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise anyone planning on staying here not to. There’s a valet who doesn’t park cars. Just stands there on his phone not even acknowledging guest unless they’re white. The front desk staff is rude and I believe it’s because we were black. They gave us a room the size of a closet with no microwave, hair dryer or a refrigerator. When we asked to upgrade they told us we can only do it through Expedia. We called Expedia and they told us the hotel has to do that. Expedia called the hotel and the front desk never answered the phone. We called housekeeping and the room service number throughout our stay and not once they picked up the phone. The food was the only ok thing on the trip because one of the waiters was sweet and the host. I would never come back here or bring my family here on a trip.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Excellent customer service and clean place Definitely we come back soon😁
Stayed 1 night in Jul 2020
Verified

8/10 Good

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, not quite exceptional

We had a great time, room was nice and large. Full kitchen, no microwave though.... bed was comfy, some of the other furniture not so much. Pool is awesome, we all enjoyed it... most of the staff was accommodating, some wasn't going the extra mile....a/c units are very loud. Bathrooms are nice, some fixtures need to be updated (toilet, shower) . Could install larger jacuzzi tub. Overall good experience, great views...
Stayed 2 nights in Jul 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash.................................................
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Cheryl

Liked: Amenities
Disliked: Staff & service
The room I was given was at the end of a hallway and the hallway was under construction. The room across from us was being renovated and there was noise coming from that as well. Then on Sunday our housekeeper did not come until 4:30 and we were already in our room with a pizza and we sent her away. When I tried to contact management to discuss these issues they did not even address my concerns. Very poor management. I am so disspointed.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
property was amazing. service was horrible. we were ready to pay for early check-in but had to wait 2 HOURS until we got our room!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Property was great and scenic with a wonderful indoor outdoor pool. Needs more affordable dining options. The hotel stay is not cheap, so the food and drinks should be more reasonable. People are probably leaving the resort to eat elsewhere which is just frustrating.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for getaway. The room was super clean and nice furnished. The property is well maintained. The only disappointing that during the weekdays the hours for pools and spa are not convenient and only one restaurant is open.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Mrsd

Liked: Cleanliness, property conditions & facilities
Felt really crowded compared to times before. Also felt some of the standards werent the same. Garbage was wheeled by us while sitting in the lobby. Check in was at 4 and they had no room in storage to put your bags/change/enjoy amenities before check in. Springs was a great meal. Tavern only “ok”. Nothing majorly wrong just felt a notch below prior visits for the amount you are spending.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This lodge may have been the place to stay in the 1960's but its very out of date now. Dark and ancient.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway

Great hotel we have stayed with kids and just ourselves and love it for both !
Stayed 1 night in Oct 2019
Verified

8/10 Good

RM

Liked: Cleanliness, amenities
I took the shower in the 1F dress room and I found water leaking from sealing
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and lodge. My room was perfect except that my tv kept losing its picture. It kept getting scrambled and then telling me signal was lost. And the pool table was missing one of the balls.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice location, close to Warwick, NY, which was a great place to visit. Overall, the resort was nice. The restaurant hours were odd, there was only 1 open on Sunday evening which I found strange. I think what frustrated me was the miscommunication/lack of information among staff. Concierge gave information on shuttles for the Oktoberfest and then the valets had no idea about anything. That happened on a couple of occasions during our stay where different people didn't know information. The property was well kept and people were friendly. I think we felt out of place in an upscale resort and we were taking our first break since having our second baby earlier this year. Lovely place but we will likely stay elsewhere next time. Just wasn't for us.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great just wish that there was more for my kids to do during my stay.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
The rooms were very clean , restraunt was good , order coffee took an 1hour to get. Went there to enjoy a day relaxing by pool. That didn't turn out so good . Dont mind children but place over run at pool. Understand biosphere is back to nature but the swarms of yellow jackets just insane., in my fruit salad, tried to enjoy a margarita and be landed in and that was the end of that. Wont be back Went back to room.Enjoyed apple picking at farm
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Robyn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Give it a chance

It was pleasant. When you arrive you may find the rooms extremely outdated, with a funky smell, but it give it a chance. By day 2 or 3 it’s much more comfortable. I did have to clean the vase decorations in the room. They were filthy with tons of dust. After that the stay was much more comfortable.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is beautiful, the grounds, the pools...spectacular! I went for an overnight visit, only one restaurant was open. In my opinion, all of the restaurants should be open everyday. And there were no adult amenities open either. Again, they should be available everyday as well. It was quite frustrating! The staff at the front desk could be a little more personable. Not that they were rude, they were matter of fact and cold. Not very helpful when we asked a question.
Stayed 1 night in Aug 2019

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