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Hotel City House

4.0 star property

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Photo gallery for Hotel City House

A grand staircase with a red and gold accent wall, leading to a second-floor area with a chandelier and wall sconces.
A room with two black armchairs, a bookshelf with books, framed pictures, and a small table with a lamp.
A cozy room with two armchairs, a fireplace, and a framed painting above it.
A hotel room with a large bed, a desk with a flat-screen TV, two armchairs, a small table with a lamp, and a chandelier.
A buffet with various food items and a glass display case.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Pulverteich 25, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Jungfernstieg
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Double Room (with Sofa Bed)

A hotel room with two beds, a red plaid headboard, two framed certificates on the wall, and two bedside lamps.

Double Room (with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed

A hotel room with a large bed, two armchairs, a small table with a vase, a chandelier, and two wall-mounted lamps.

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a wooden desk, a telephone, a bowl of fruit, a laptop, a flower vase, and a bed with white linens.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with striped wallpaper, two beds, a chandelier, a painting, and a window with curtains.

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel City House

This smoke-free hotel features coffee/tea in a common area, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, a library and free newspapers are on-site.
Hotel City House offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel City House, you're just a quick walk from Schauspielhaus. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
As a guest of Hotel City House, you'll find a library, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The boutique Hotel City House also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 per person
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

City House Nichtraucherhotel
City House Nichtraucherhotel Hamburg
Hotel City House
Hotel City House Nichtraucherhotel
Hotel City House Nichtraucherhotel Hamburg
Hotel City House Hamburg
City House Hamburg
Hotel City House Hotel
Hotel City House Hamburg
Hotel City House Hotel Hamburg

Hotel City House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 544 reviews
Rating 8 - Good. 225 out of 544 reviews
Rating 6 - Okay. 62 out of 544 reviews
Rating 4 - Poor. 23 out of 544 reviews
Rating 2 - Terrible. 2 out of 544 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tasteful decoration, comfortable beds, nice breakfast without the typical crowd fighting over the buffet. Convenient location just a short walk from the main train station and near great Turkish restaurants.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice, near to the center
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a place!

Cosy and nice little hotel with astonishing decoration and large perfect comfort rooms. There is a fireplace living room as in an old british castle - go see it! Really good breakfast served in a room like 100 years ago, just amazing. The hotel is only 5 min walk from Central Train Station
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Hannah

Liked: Amenities
Its an old building so the walls are extremely thin. Its in a noisy part of town so opening the windows wasn't really an option and the heat seemed to be overactive. It was fine for a one night stopover in walking distance to the train, but I would not stay here again or for more than one night. It was elegant however.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Palle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotel, tæt på Banegården og indkøb mm. Ligger i et lidt snusket kvarter. Morgenmad var ok , ikke prangende. Hotellet i gammel stil, men fint. Der var ikke mere end lunkent vand i hanerne, den ene dag, det var lidt træls, men da den flinke fyr i receptionen talte om det, annullerede han til gengæld vores regning fra baren, det var fin fingerspids fornemmelse.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sigrid

Liked: Cleanliness, amenities, property conditions & facilities
Ein bisschen verrückt im Design, sehr nette Begrüßung, ordentliches Frühstück, bei alledem preiswert - nur zu empfehlen!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, amenities
Meget centralt. Rent. venligt personale
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, amenities
Tionde eller elfte gången på detta hotell. Trevlig personal, fin frukost matsal.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, amenities
Venligt personale og fine hyggelige værelser God morgenmad Kvarteret lidt lusket om aften
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Hotellet perfekt, men området var inte inbjudande. Droghandel och utslagna på gatorna.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Elif Gizem

Liked: Cleanliness
Otelin konumu merkezi ancak aynı zamanda ‘Ghetto’ya da yakın. Türklerin kaldığı yerleşim yerlerine de çok yakın olduğundan Türk marketleri vs var. Konum pek iç açıcı değildi genel olarak. Otelin kendisi temizdi, her gün temizlik yapılıyordu. Bunun dışında resepsiyondaki kişiler süper arkadaş canlısı değillerdi ama kendilerince yardımcı olmaya çalıştılar.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Venlig personale og nyde værelser
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vores bedste anbefaling

Som altid, dejligt ophold på Hotel city House. Hotellet er hyggeligt, ligger meget centralt, parkering i gården og så er vi begejstrede for deres “pejsestue” med mulighed for kaffe og avec. Vi kommer igen.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

salvatore

Disliked: Cleanliness
Albergo, posizionato in zona non gradevole, personale gentile, ma pulizie scarse , stanza piccola senza armadio e abbastanza vetusta, non c'è l' ascensore. Lo scosiglio
Stayed 2 nights in May 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel i ældre flot stil -central beliggenhed

Fint hotel - flot gammel stil, rent - ingen finger at sætte der. Fin morgenmad 👍
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle surprise

Trés agréablement surpris par notre séjourdans cet hôtel. Hôtel trés propre. Belle chambre et salle de bain spacieuse refaite à neuve. Personnel sympathique et souriant. Petit déjeuner parfait pour un prix trés peu élevé. Emplacement idéal.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Tolles Boutique-Hotel nähe Hauptbahnhof. Nachts etwas laut im Quartier. Ausgiebiges Frühstücksbuffet.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell, centralt

Bott på detta hotell varje sommar i tio år. Alltid varit bra. Nära Hamburgs centrum och nära järnvägsstationen, Hauptbahnhof.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon

Bra, centralt och stort rent rum, bra att det fanns parkering. Mycket nöjd
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Zu teuer für das, was geboten wird.

Zu teuer für das, was geboten wird.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bott här tio gånger

Jag har bott på detta hotell tio gånger på åtta år.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perustasoa parempi

Hinta - laatusuhde oikein hyvä. Huone vähän pienempi kuin oletin. Erinomainen palvelu
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell var fräscht men frukosten var okej, dock sämre än väntat. Motsvarade inte bilderna på hemsidan.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine schönes Villen-Hotel
Stayed 1 night in May 2022
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Underbart hotell, har bott här många gånger.
Stayed 2 nights in Aug 2021