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Motel One Hamburg - Altona

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Photo gallery for Motel One Hamburg - Altona

Daily buffet breakfast for a fee
Egyptian cotton sheets, premium bedding, down duvets, desk
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, desk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Kieler Straße 171, Hamburg, HH, 22525
  • Place, Theatre Neue Flora
    ‪20 min walk‬
  • Place, Hagenbeck Zoo
    ‪5 min drive‬
  • Place, University of Hamburg
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed (THE ONE)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 Queen Bed (THE ONE)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed (THE ONE)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (ONE)

Egyptian cotton sheets, premium bedding, down duvets, desk

Family Room (ONE)

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About this property

Motel One Hamburg - Altona

A bar/lounge, self parking and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Motel One Hamburg - Altona offers 245 accommodations with a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Motel One Hamburg - Altona, you'll be within walking distance of Holsten Brewery. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Hagenbeck Zoo and 5 minutes from Reeperbahn
  • Pets welcome for a fee (restrictions apply)
As a guest of Motel One Hamburg - Altona, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Motel One Hamburg - Altona also features express check-out, a front desk safe, and a lift. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.6 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.90 for adults and EUR 0 to 17.90 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Hamburg-Altona
Motel One Hotel Hamburg-Altona
Motel One Hamburg-Altona Hotel
Hotel One Hamburg Altona
Motel 1 Hamburg - Altona
Motel One Hamburg - Altona Hotel Hamburg
Motel One Hamburg Altona
Motel One Hamburg Altona
One Hamburg Altona Hamburg
Motel One Hamburg - Altona Hotel
Motel One Hamburg - Altona Hamburg
Motel One Hamburg - Altona Hotel Hamburg

Motel One Hamburg - Altona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 446 reviews
Rating 8 - Good. 189 out of 446 reviews
Rating 6 - Okay. 45 out of 446 reviews
Rating 4 - Poor. 8 out of 446 reviews
Rating 2 - Terrible. 6 out of 446 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ivars A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean but sterile decor in rooms

Had to check in a few hours early.. reception staff was very friendly and helpful. helped make several prints from their printer. Rooms however, where clean and comfortable but somewhat small, austere and lacked some practical/functional features like towel bars and hooks in the bathroom.
Stayed 6 nights in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Stephanie

Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.

8/10 Good

Erich

Liked: Cleanliness, staff & service
Rooms very clean and comfortable. Breakfast super.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and great service. The rooms are very small and basic but comfy and well designed. Ideal for a quick stop over. Nice bar is a bonus.
Stayed 2 nights in Jun 2020

8/10 Good

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, good service, great price

Good service and good price, and hotel was clean. No restaurant though and it's a 10 mins walk to Osterstrasse where most of them are (along some dark streets). Was fine for my stay in the summer, but worth knowing for the winter!
Stayed 1 night in Aug 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good wifi and good food.

Very comfortable room and hotel. The female reception staff I dealt with was a bit moody and not friendly but the overall stay was as expected. Good location, good wifi and good food. No tea or coffee in room though.
Stayed 3 nights in Aug 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Clean, modern hotel with friendly staff. It’s about a ten minute walk to the trains and there’s a bus stop in front of the hotel to get to the city.
Stayed 3 nights in Aug 2019

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quality for small price

Very pleasantly surprised at the quality of the hotel for the price and will be staying here again!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Joshua

Liked: Cleanliness, room comfort

Clean but needs more improvement

Was nice but could be better
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel close to the S-Bahn for city

The hotel is on a major road and the rooms facing the road can be noisy. The hotel is a few minutes walk to the S-Bahn. The hotel is good for the price.

8/10 Good

Manuel, Cochrane/Alberta

Liked: Cleanliness, staff & service, property conditions & facilities

Hamburg trip

Short stay for a business meeting, small but efficient room. Nice and helpful staff, good value for your money.

10/10 Excellent

Gurkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fun

very good handy for getting trains around the city,room gets very hot during the night,would be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel for weekend city break

This is basically a 5 star hotel in terms of cleanliness and staff. I guess its two star rated due to the facilities. About 15 minutes walk to underground station, or bus stop outside hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel for inexpensive stay

I stayed one night at Motel One Hamburg while passing through Germany. Arrived late (after midnight) but check in was not a problem. The hotel crew spoke good english. Parking overnight in the garage under the hotel was cheap, just a few euros. The room was small but very clean and nice, with up-to-date interior, flat screen TV. Small but functional with a small desk, bathroom with shower, and a bit odd - the sink not in the bathroom but just outside. Overall the room quality was much higher than you would expect for the price, but as mentioned a bit on the small side. I would not recommend the hotel to anyone looking for a five-star experience with room service etc, and the location is maybe not the best if you want to experience Hamburg, but for a cheap overnight stay with a nice room I don't think there are any better options.

8/10 Good

Caroline

Stayed 2 nights in Oct 2025

10/10 Excellent

Tadashi Hara

Business traveller
Liked: Cleanliness, staff & service, amenities
Le personnel aimable, la chambre très propre et le bon petit déjeuner c’est un très bon établissement !
Stayed 12 nights in Nov 2025

8/10 Good

Sveinbjorn

Business traveller
Liked: Cleanliness
Stayed 6 nights in Nov 2025