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smartments Hamburg Hamm

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Lobby
Lift
Desk, free WiFi, bed sheets
Studio | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Studio XL | Desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available
  • Free WiFi

Explore the area

View in a map
Luisenweg 9, Hamburg, 20537
  • Place, Marienkrankenhaus
    ‪3 min drive‬
  • Place, Wasserkunst Kaltehofe
    ‪3 min drive‬
  • Place, Horner Rennbahn
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Studio

Studio | Desk, free WiFi, bed sheets

Studio

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL | Desk, free WiFi, bed sheets

Studio XL

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Desk, free WiFi, bed sheets

Apartment

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio XL

Desk, free WiFi, bed sheets

Studio XL

  • Sleeps 2

View all photos for Studio

Desk, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Apartment

Desk, free WiFi, bed sheets

Apartment

  • Sleeps 2

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About this property

smartments Hamburg Hamm

Hotel in Hamburg
This smoke-free hotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, multilingual staff assistance and a vending machine are on-site. Weekly housekeeping is available.
Smartments Hamburg Hamm offers 160 accommodations with espresso makers and a hairdryer. A pillow menu is available. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with cable channels. Housekeeping is provided on a weekly basis.

During your stay at smartments Hamburg Hamm, you'll be within walking distance of Marienkrankenhaus. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 6 minutes by car from Miniatur Wunderland and 7 minutes from Elbe Philharmonic Hall
Smartments Hamburg Hamm offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Smartments Hamburg Hamm also features express check-in, express check-out, and a lift. For a fee, parking is available.

This Hamburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 20 per day; includes in/out privileges)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

smartments Hamburg Hamm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 70 reviews
Rating 8 - Good. 15 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation! So well appointed with shops and transport close by. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

courtenay

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer | Personal | Geschäfte in der Nähe | Anbindung U-Bahn:hat uns alles gut gefallen. Ein zweiter Stuhl ist wünschenswert.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção com fácil acesso ao centro

Boa opção para quem quer economizar sem abrir mão de conforto. Localização boa com fácil acesso ao centro (a estação de metrô fica a 6min a pé, e em quatro estações é possível chegar à Rathaus). O hotel tem estrutura muito boa e moderna com ar condicionado, máquina de lavar louça, máquina para café, chaleira e geladeira. Cama e colchão confortáveis. Ótimo isolamento anti-ruído e térmico. Aos finais de semana não há staff nas dependências, mas é possível contatá-los pelo WhatsApp.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kazim Inan

Stayed 7 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Preis - Leistung - stimmt für uns nicht.

Modern und sauber ohne Reception, für den Preis erachten wir es als sehr knausrig, wenn für 5 Tage !!! nur 2 Kaffee Kapseln gestellt werden,
Stayed 5 nights in Sep 2025

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuela Graziella

Liked: Cleanliness, amenities, property conditions & facilities
Alles Perfekt! Personal sehr freundlich und hilfsbereit!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insgesamt hat mir das Konzept sehr gut gefallen mit dem online Check in und der Information und Kommunikation über WhatsApp. Eine Anmerkung habe ich dennoch. Vielleicht könnte man im Sommer dünnere Decken bereitstellen. Ansonsten würde ich sehr gerne wieder hier buchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert Londres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne Einrichtung. Schönes, sauberes Apartment. Würde ich erneut besuchen (:
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super, gerne wieder.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Michel Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Das Ein- und Auschecken hat mich überwältigt, das System war simpel und schnell.
Stayed 5 nights in Aug 2025

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr sauber, neu gebaut. Hatten Late Checkout bis 12 Uhr vereinbart, Reinigung kam leider um 11 Uhr einfach ins Zimmer rein. Es scheint auch ein Wespennest an der Fassade zu sein, sie schwirrten am Fenster rum.
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Thanh, Hamburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Letztes Mal haben wir uns Massiv über die letzte Übernachtung beschwert. Diesemal waren wir überrascht, sehr sauber, und alles in Ordnung
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren positiv überrascht und sehr zufrieden. Die Lage ist gut. Das Studio gut ausgestattet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Alexandra Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Moderne neue Unterkunft mit Kinderkrankheiten Tolles Konzept, Service unkompliziert. Großzügiges Studio mit gut ausgestatteter Küche. Leider ging in unserem Zimmer die Klimaanlage nicht, es herrscht eine unangenehme Wärme im Gebäude. Zum Glück könnten wir kühl durchlüften. Auch der Fön hat nicht funktioniert. Für eine Neueröffnung gibt es daher noch etwas Luft nach oben.
Stayed 1 night in Aug 2025

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super durchdachtes Konzept. Alles da, was man braucht. Viel Platz und ausreichend Steckdosen vorhanden. Küche mit allem ausgestattet. Betten hervorragend
Stayed 2 nights in Aug 2025

8/10 Good

Tilman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip Top

L’établissement est tout neuf, j’étais le premier dans ma chambre. Par conséquent, tout est en excellent état. Tout ce dont vous avez besoin est là. Il y a même une réception, ce qui est plutôt rare dans ce type d’hébergement et la dame y était très sympathique. Une bonne smart TV et une connexion Internet très rapide. Le seul plainte est pour la climatisation, qui est extrêmement bruyante et complètement inefficace.
Stayed 5 nights in Aug 2025