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"Very nice property, nice to have a coffee machine and fridge in the room. Be prepared to be hot in the summer though because there is no air condition ... " More

By a verified traveller on Sat 29 Jun 2019

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Apartment (Primary)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€109* Per night/room 26 May - 27 May

Apartment, 1 Bedroom (Bachelor Plus)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Diploma)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Bachelor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Master)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment (Primary Plus)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the clean apartments at sylc. Apartmenthotel. During your stay, you'll be within walking distance of Hagenbeck Zoo. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 2015, this aparthotel has 347 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Hagenbeck Zoo and a few minutes from Volksparkstadion

sylc. Apartmenthotel ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for sylc. Apartmenthotel

Everyone (5) Couples (2) Family (4)
5 out of 5
Very nice property, nice to have a coffee machine and fridge in the room. Be prepared to be hot in the summer though because there is no air conditioning - the only disappointing point.

Posted by , from Staffordshire on 29 Jun 2019

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5 out of 5

Posted by on 21 Jul 2023

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Comment from Hotel Management

11 Aug 2023 by Dein Team sylc.

Moin Jari, vielen Dank für Dein Top-Rating und bis zum nächsten Mal! Viele Grüße, Dein Team sylc.

4 out of 5
Sehr nettes Personal. Gute Auskunft. Einziges Manko die Flugzeuge am Abend und frühen Morgen.

Posted by on 26 Jul 2021

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Comment from Hotel Management

17 Aug 2021 by sylc. Apartmenthotel

Moin! Vielen lieben Dank für Deine super Bewertung. Wir freuen uns wirklich sehr, dass es Dir bei uns sehr gut gefallen hat und Dich vor allem unsere Apartments sowie der Service unseres Teams begeistert hat. Bei einem hohen Flugaufkommen für den HH Flughafen kann es durchaus passieren, dass vereinzelnd Flüge über das sylc. umgeleitet werden - daher bedauern wir sehr diese Unannehmlichkeit. Wir hoffen aber, dass wir Dich dennoch bald wieder bei uns begrüßen dürfen. Viele Grüße Dein Team sylc.

4 out of 5
Appartement ist schön gross. Zimmer wird aber nicht gereinigt während Aufenthaltsdauer von 4 Nächten und Tücher nur auf Anfrage ausgewechselt.

Posted by on 6 Nov 2019

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5 out of 5
Ein sehr schönes Zimmer mit einem bequemen Bett und guter Ausstattung. Insgesamt alles sehr gut.

Posted by on 5 Sep 2019

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3 out of 5

Posted by on 13 Aug 2019

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3 out of 5
eines unserer Zimmer war sehr geräumig, das andere leider etwas eng! der Fluglärm ist auch deutlich zu hören! das frühstück war gut! leider verfügt das Hotel über keine Klimaanlage!

Posted by on 30 Jul 2019

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1 out of 5
No airconditioning! The hotel was hot as heck. The staff must be suffering also. The parking was too expensive.

Posted by on 28 Jul 2019

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4 out of 5
Im Badezimmer wurde eine Wand nicht fertig Gestrichen, was sehr komisch aussieht. Die lage ist halt nich all zu Zentral, was aber dank der Hamburgcard mit dem ÖV kein Problem darstellt. Ansonsten war die Unterkunft top und das Personal extrem freundlich und Hilfsbereit!

Posted by on 14 Jul 2019

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4 out of 5
Tolles Apartment, alles war da, was man braucht. Genügend Platz, tolles Bett und die Möglichkeit die Fenster zu öffnen.

Posted by on 20 May 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available. WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly sylc. Apartmenthotel. For a fee, parking is available. This Hamburg aparthotel is smoke free.

  • 347 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hamburg-Eidelstedt Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sylc. Apartmenthotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Kitchenettes offer fridges, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hairdryer
  • Laptop safe
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Sylc. Apartmenthotel has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 for adults and from EUR 10.00 for children
  • Covered self-parking fee: EUR 12.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • sylc. Apartmenthotel Aparthotel Hamburg
  • sylc. Apartmenthotel Aparthotel
  • sylc. Apartmenthotel Hamburg
  • sylc. Apartmenthotel Hamburg
  • sylc. Apartmenthotel Aparthotel
  • sylc. Apartmenthotel Aparthotel Hamburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.