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Holiday Inn Express Hartford South - Rocky Hill by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hartford South - Rocky Hill by IHG

Exterior
Meeting facility
Exterior
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20 Waterchase Drive, Rocky Hill, CT, 06067
  • Place, Mill Woods Park
    ‪2 min drive‬
  • Place, Connecticut Convention Center
    ‪8 min drive‬
  • Place, PeoplesBank Arena
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication)

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communication)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (Communication)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hartford South - Rocky Hill by IHG

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express Hartford South - Rocky Hill by IHG offers 99 accommodations with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Rocky Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hartford South - Rocky Hill by IHG. During your stay, you'll be close to Rocky Hill - Glastonbury Ferry. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Connecticut Convention Center and 9 minutes from Connecticut Science Center
Holiday Inn Express Hartford South - Rocky Hill by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hartford South - Rocky Hill by IHG. Free self parking is available.

This Rocky Hill hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2004
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 9 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Rocky Hill
Holiday Inn Express Hartford South Rocky Hill Hotel
Rocky Hill Hampton Inn
Hampton Inn Rocky Hill Hotel Rocky Hill
Hampton Inn Rocky Hill Hotel
Holiday Inn Express Hartford South Rocky Hill
Holiday Inn Express Hartford South Rocky Hill
Holiday Inn Express Hartford South Rocky Hill by IHG
Holiday Inn Express Hartford South Rocky Hill an IHG Hotel
Holiday Inn Express Hartford South - Rocky Hill by IHG Hotel

Holiday Inn Express Hartford South - Rocky Hill by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephanie

Stayed 1 night in Nov 2025

6/10 Okay

Dean

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, front desk staff was nice…nice amenities…no complaints, king bed was extremely comfortable and the TV had channels and streaming service apps I watch
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
The service was the best part. Courtesy goes a long way in my book. The facilities was pretty average to me. The king size bed was comfortable but the sink/microwave area was very small.
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 2 nights in Nov 2025

10/10 Excellent

Donald P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Solmaria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities
Super clean staff was very nice. Check-in was such a breeze great location to great restaurants and shopping.
Stayed 1 night in Nov 2025

8/10 Good

Kwong Han, Dunn Loring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room as usual. standard breakfast. good wifi.
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hospitality excellent. My second stay and plan to stay again in the future.
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service
would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wonderful service
Stayed 1 night in Nov 2025

10/10 Excellent

Sedeq

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Shaquanda

Liked: Amenities, property conditions & facilities
Yes! The room was cozy and very clean when I arrive!
Stayed 2 nights in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities
The general manager Andrew is a fraud! He charges people for rooms that were cancelled with notice. Not only did he fake documents to try to convince the bank I was in the wrong when I dispute the charge, but he also messed up and provided documents blaming me for smoking as well, little does he know I don’t smoke, and one document had another individuals name on it with their personal information. Lmao… can’t wait to contact that individual and tell him that Andrew the general manager sent out his personal information to a bank and to myself. He tried to make it look like I was the one smoking! Shame on you Andrew! Just how many people do you do this too. Maybe it’s time to call the state Attorney General’s office on your establishment. I know the individual whom you graciously shared his personal and private info with will.
Stayed 2 nights in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Twyla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accommodating staff
Stayed 1 night in Nov 2025

8/10 Good

Klarrisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The first room we were given wasn’t cleaned. The beds weren’t made and there was trash on the countertop… clearly the housekeepers had not been there since the prior guests had left. Very odd and off putting. The manager was prompt in putting us into a new room and was very apologetic. The fitness room was okay. The equipment has TVs but the TVs don’t have the necessary subscriptions to actually watch anything. Breakfast and coffee was awesome.
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

No
Stayed 2 nights in Nov 2025

8/10 Good

Seema

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room heating system was not working.
Stayed 1 night in Nov 2025

2/10 Terrible

Isabela

Stayed 1 night in Nov 2025

10/10 Excellent

Xiang

Stayed 1 night in Nov 2025

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