Holiday Inn Express Hartford South - Rocky Hill by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hartford South - Rocky Hill by IHG

Exterior
Exterior
Meeting facility
Exterior
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20 Waterchase Drive, Rocky Hill, CT, 06067
  • Place, Mill Woods Park
    ‪2 min drive‬
  • Place, Connecticut Convention Center
    ‪8 min drive‬
  • Place, PeoplesBank Arena
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication)

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication)

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Suite, 1 King Bed, Accessible, Non Smoking (Communication)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hartford South - Rocky Hill by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express Hartford South - Rocky Hill by IHG offers 99 accommodations with iPod docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Rocky Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hartford South - Rocky Hill by IHG. During your stay, you'll be close to Rocky Hill - Glastonbury Ferry. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Connecticut Convention Center and 9 minutes from Connecticut Science Center
Holiday Inn Express Hartford South - Rocky Hill by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hartford South - Rocky Hill by IHG. Free self parking is available.

This Rocky Hill hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2004
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 9 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Rocky Hill
Holiday Inn Express Hartford South Rocky Hill Hotel
Rocky Hill Hampton Inn
Hampton Inn Rocky Hill Hotel Rocky Hill
Hampton Inn Rocky Hill Hotel
Holiday Inn Express Hartford South Rocky Hill
Holiday Inn Express Hartford South Rocky Hill
Holiday Inn Express Hartford South Rocky Hill by IHG
Holiday Inn Express Hartford South Rocky Hill an IHG Hotel
Holiday Inn Express Hartford South - Rocky Hill by IHG Hotel

Holiday Inn Express Hartford South - Rocky Hill by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas Leonard

Liked: Staff & service, property conditions & facilities
Hockey team of kids playing and screaming in the hall way …. taking over the elevator … the staff did attempt to address but whatever they did… did not work…. fire alarm went off on my floor false alarm from a room that had the kids in it… And my AC unit never worked in my room after someone supposedly fixed it…. All in all worst experience i’ve ever had at any hotel in 30 years
Stayed 4 nights in Oct 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable for an overnight stay on business. Staff were very friendly.
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property. It was clean and the staff was friendly and they offered the best continental breakfast I have ever seen. A little pricey at just over 800 for 3 nights apparently due to peak leaf peeping season and Columbus Day. The hotel must have had some sort of group with a ton of young children. That wasn’t an issue until the last night. I developed a cold and needed Advil pm and lots of sleep on my last night. That night, every few moments, I was abruptly awaken by the screams and laughter of countless children running up and down the hallways as they banged on room doors. I was quite disturbed and thought about calling down to the front desk but was so drowsy from my medication that I could barely move…that is until someone pulled the fire alarm at 10 pm just moments after the last time I heard the children and nearly hurt myself as I flew off the bed in my medicated state completely disoriented. I know this is not the fault of the hotel and its staff as the parents who were all congregating in the lobby and having their own adult time while their kids were waking me every few min. Maybe I wouldn’t be as upset if not for the meds and the cold I developed as a nor’easter was rolling in. It was cold and rainy and just not something I needed to deal with at that moment. While the parents were at fault, I don’t understand why the staff didn’t politely ask the parents to control their children.
Stayed 3 nights in Oct 2025

6/10 Okay

Eline

Travelled with partner
Liked: Staff & service
Easily made last minute reservations and area was nice . Bathroom had water in floor when we arrived, otherwise nice
Stayed 1 night in Oct 2025

8/10 Good

Hyung Jun

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Chauvron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary, Washington

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Trudy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Nearby restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4-night stay. The ENTIRE staff were happy and busy doing their job well. Management must be superb because the employees appear to enjoy their jobs…they act like one big family. I’ve never seen a hotel with this much cohesiveness. They take pride in all they do including constantly maintaining the property. Staff were always visible. We’ve stayed in hundreds of hotels and this one stands out as a true gem. Well done!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, especially the manager were overly cooperative and resolved an issue we encountered when we first checked in. Overall, the bed was very comfortable, the bathroom very clean and the staff accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Amenities
Best
Stayed 2 nights in Oct 2025

10/10 Excellent

Moska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was great. Staff and hotel were good we did find some little insects in both rooms
Stayed 4 nights in Oct 2025

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was going good until I had to kill a roach in the morning. Then the following morning my daughter had to kill another roach when we came in after breakfast at the entryway. The continental breakfast was good.
Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Destiny

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern room. Comfortable. Responsive front desk. Very good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was clean. Staff was friendly and attentive. Nearby restaurants. Bed in room was uncomfortable and squeaked every time one of us moved. Hadca horrible nights sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara, Wrightsville

Travelled with partner
Liked: Amenities
We really enjoyed our stay at Holiday Inn Express-everything was clean and tidy. Especially liked the layout of the room with the separate toilet/shower room and then the sink/coffee station area. Also liked the chaise lounge couch for additional seating. Pancake machine at breakfast was fantastic! Have never seen one before. Employees were all very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Linda, Yonkers

Stayed 1 night in Sep 2025

10/10 Excellent

Isavela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were attend friendly. Good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy on/off the highway,very convenient!
Stayed 1 night in Aug 2025