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Hardwicke Hall Manor Hotel

3.0 star property

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Photo gallery for Hardwicke Hall Manor Hotel

Exterior
Restaurant
Comfort Apartment, Ensuite (Private Apartment) | Miscellaneous
Lounge
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
On B1281, Btwn Castle Eden & Blackhall, Near The Village of Hesleden, Hartlepool, England, TS27 4PA
  • Seaton Carew Beach
    ‪17 min drive‬
  • Durham Cathedral
    ‪18 min drive‬
  • Durham University
    ‪20 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room, Ensuite

View from property

Classic Double Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Four Poster)

Double Room, Ensuite (Four Poster) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite (Four Poster)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Ensuite (Private Apartment)

Comfort Apartment, Ensuite (Private Apartment) | Miscellaneous

Comfort Apartment, Ensuite (Private Apartment)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed, 1 King Bed and 1 Single Bed OR 1 Double Bed and 3 Single Beds

View all photos for Double or Twin Room, Ensuite, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Ensuite, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Ensuite

Classic Double or Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room, Ensuite (Chapel)

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Ensuite (Chapel)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room, Ensuite, Garden View (up to 4 people)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Ensuite, Garden View (up to 4 people)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Garden View (up to 5 People)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Garden View (up to 5 People)

  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Suite, Ensuite, Garden View (Bridal - Four Poster)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hardwicke Hall Manor Hotel

Hotel with free parking, in the vicinity of Hartlepool Maritime Experience
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, wedding services and a garden are on-site.
Hardwicke Hall Manor Hotel offers 15 accommodations with coffee/tea makers and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hardwicke Hall Manor Hotel. During your stay, you'll be close to Tweddle Children's Animal Farm. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a terrace
  • 11 minutes by car from Hartlepool Maritime Experience and 14 minutes from Ryhope Engines Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hardwicke Hall Manor Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 3-star Hartlepool hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 9:00 AM.
Hardwicke Hall Manor Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 8:00 AM to 9:00 AM for a fee: GBP 12.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.95 for adults and from GBP 9.95 for children
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hardwicke Hall
Hardwicke Hall Hotel
Hardwicke Hall Manor
Hardwicke Hall Manor Hartlepool
Hardwicke Hall Manor Hotel
Hardwicke Hall Manor Hotel Hartlepool
Hardwicke Manor Hotel
Manor Hall Hotel
Hardwicke Hall Manor Hotel Hartlepool, England
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Hotel Hardwicke Hall Manor Hotel
Hardwicke Hall Manor
Hardwicke Hall Manor Hotel Hotel
Hardwicke Hall Manor Hotel Hartlepool
Hardwicke Hall Manor Hotel Hotel Hartlepool

Hardwicke Hall Manor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 260 reviews
Rating 8 - Good. 102 out of 260 reviews
Rating 6 - Okay. 36 out of 260 reviews
Rating 4 - Poor. 11 out of 260 reviews
Rating 2 - Terrible. 2 out of 260 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
I booked the hotel for my honeymoon when booking I sent the hotel an email explaining it was my honeymoon and what time could I check in and few other questions about the place . My email was ignored . Upon arrival I checked in went to room and I was shocked as such a beautiful old building has not been well maintained. Paintwork is shabby the shower on off valve fell off also the soap dispenser fell of the wall while I was showering hitting my foot . Went to leave the room and the lock was broke . They did come straight out and fix it but still not great looked like it has been fixed that many times it’s had it . Apart from that the drinks we had were nice great range breakfast in the morning was great full English coffee and toast fresh juice just what was needed
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service, amenities
The ceiling in the room was mouldy and sagging as if had water behind it. Skirting board under the window was rotten and hanging off. This room would not have been out of place in the 60’s and Faulty Towers. Staff didn’t really seem to care when I asked for my money back. I was looking forward to staying here after a 6 hour drive, this is a place I would never consider or recommend to anyone. Super dated and not worth the money.
Stayed 1 night in May 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint old building, beautiful woodwork. The different floor levels, including in our room, could be a trip/fall hazard for older people. The staff were lovely, very helpful and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May ‘25

Great hotel set in lovely lawned grounds. Helpful and friendly staff, nothing is too much trouble and they are very chatty, they clearly enjoy talking about their local area
Stayed 1 night in May 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandkids night away

Very friendly, nothing to mutch bother, Grounds where great for grandkids. Room was fantastic,and breakfast was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 2 nights in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was perfect, we didn't feel cramped and there was 5 of us. Room service was fast and housekeeping was fab as we were there 2nights, everything tidied and restocked for us.
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Reception was packed with kids running about, welcome was friendly. Got to room, ‘bridal suite’ very small and basic but ok. Cobwebs on ceiling and taps on bath and sink broken. Also stains on towels. Worse was NO sleep the room adjoining to next door didn’t close properly they were up all night shouting, singing, arguing. When I say I didn’t have 1 hour sleep I’m not exaggerating. Called down to reception no answer, no one about either. 1.30 am got louder and was like that until we eventually got up and left at 6.30, didn’t even stay for breakfast. Never again. No help, no sleep, no breakfast. I couldn’t stay in the room a minute longer to wait until 8am when breakfast started. I paid £127.50 for the room and I deserve a refund. No one to even complain too on way out. It’s like your just left in your own during the night. The bits in the room wouldn’t have even bothered me but you don’t go to a hotel to relax and get no sleep or no help.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2025

6/10 Okay

Keith

Liked: Cleanliness, room comfort

Local bolthole

Used the hotel to get away from home repairs for a couple of nights between Christmas and New Year.
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Lovely property. No lift and room was at the top of the manor. Staff very friendly and helpful. Very tentative to children.
Stayed 1 night in Nov 2024

6/10 Okay

Nick

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Enjoyable Stay

I love this old Manor House hotel, it has an abundance of character in a charming, tranquil setting. Nothing was too much trouble for the staff attending to us. So friendly and obliging. Hotel is clean, food is great, I’ll definitely be back.
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Review in two parts Part one Hotel location fantastic Staff fantastic Breakfast fantastic Part two Room 7 needs urgent updating. Bathroom spacious but needs totally replacing Mattress extremely uncomfortable Decoration dark and needs lighting improved No full length mirror Carpet needs cleaning Fusty smell throughout
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
They closed the bar at 9:45 because of a garden party which spoilt our stay
Stayed 1 night in Aug 2024

8/10 Good

Alister

Business traveller
Liked: Cleanliness, staff & service

Charming but....

I really wanted to be able to give this place a glowing review as the staff are all really great, but for an overnight stay, it just didn't tick all the boxes for me. Food was very good, staff were excellent, grounds were lovely and it was quiet BUT, decor very dated, bed was seriously uncomfortable, bathroom tiny and shower was little more than a dribble. Lovely place though!
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service
I got there late and so cannot comment on lots but the staff were friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Ann Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and welcoming, excellent breakfast. Relaxing weekend
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at the Manor.

Very enjoyable and great staff. Loved the quirkiness of the old building and rooms. Excellent will definitely stay again. My sata Colin McCallum.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2024