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Hilton Garden Inn Hays

Property class: 3

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Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Meeting facility
Lobby
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
221 West 43rd Street, Hays, KS, 67601
  • Place, Tebo Village
    ‪8 min walk‬
  • Place, Vineyard Park Nature Area
    ‪17 min walk‬
  • Place, Rolling Hills Park
    ‪2 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium Room, 1 King Bed (Drinks & Snacks) | Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (3X3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 Kg Premium Mobility Access W/3x3 Trns Shwr

  • Sleeps 2

King Room

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

1 King Mobility Accessible W/3x3 Trns Shwr

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

Similar properties

Exterior
avid hotel Hays by IHG
Hays
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 868 reviews
The price is €107
includes taxes & fees
26 Apr - 27 Apr
avid hotel Hays by IHG

About this property

Hilton Garden Inn Hays

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hays. During your stay, you'll be connected to the convention centre and just a quick walk from Tebo Village. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes on foot from Tebo Village and a 3-minute drive from Daniel G. Rupp Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Hays offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7826 square feet (727 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn Hays also features a terrace, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Hays hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,826 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults and USD 4.99 to 4.99 for children
  • Fee for in-room wireless Internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 970 reviews
Rating 8 - Good. 115 out of 970 reviews
Rating 6 - Okay. 37 out of 970 reviews
Rating 4 - Poor. 19 out of 970 reviews
Rating 2 - Terrible. 20 out of 970 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff. Wish internet and breakfast was included in the price of the room but this is the best dog friendly hotel in Hays imo.
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location as a quick overnight stay. Room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite place to stay and relax.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Stayed 3 nights in Jan 2026

8/10 Good

Yas

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Dejah

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room clean and very quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025

10/10 Excellent

Payton

Stayed 1 night in Dec 2025

10/10 Excellent

Roelfina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always great. Great Staff, especially Megan Ritsema. She is always so friendly
Stayed 1 night in Nov 2025

8/10 Good

Susan

Yes the room was spotless. Our issue is that you charged us 75 dollars for our small dog when you advertise 50.00. I really can’t believe that you shampoo the carpet after a one night stay in every room that has a dog.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seamless check-in through APP experience. Clean room and bathroom. Friendly, helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa, Tulsa

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff, El Dorado

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The staff was super courteous and kind.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My room lock had issues for the second time I’ve been there. Hotel management had to call multiple times to coordinate when to reconfigure the lock so it would work again. And for yet another trip, despite requesting a late check out, placing the “do not disturb” sign on the door, explicitly communicating with front desk that I’ve had problems in the past and to please communicate with cleaning staff to not knock on the door prior to check out, and to further that, I spoke with the cleaning staff as well…I still had them knocking on my door multiple times prior to my late check out. I work nights so this is very frustrating especially since this happens every time I stay here. There clearly is a problem with the communication between the hotel and cleaning staff.
Stayed 2 nights in Dec 2025

8/10 Good

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Petra, Baldwin City

Liked: Cleanliness, amenities, property conditions & facilities
Superb and comfy!
Stayed 1 night in Dec 2025

8/10 Good

Jeffrey, Crested Butte

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean. The staff is very nice and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate accommodations and amenities with helpful, friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Did not eat breakfast there as it was not included as we thought it was. Our tv did not work for the entire stay. They sent a person to look at it but he didn’t know how to fix it. There was no offer for us to change rooms and no compensation offered. Would have been nice to have offered us breakfast or a rate adjustment. Poor service
Stayed 1 night in Dec 2025

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