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ibis Heidelberg Hauptbahnhof

3.0 star property

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Room, 2 Single Beds (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Daily buffet breakfast (EUR 17 per person)
Miscellaneous
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking available

Explore the area

View in a map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • Place, University of Heidelberg New Campus
    ‪3 min drive‬
  • Place, Heidelberg Castle
    ‪5 min drive‬
  • Place, Marktplatz
    ‪5 min drive‬
  • Airport, Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

Room, 1 Double Bed (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed (New Sleeping Comfort Concept)

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (New Sleeping Comfort Concept)

Room, 2 Single Beds (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds (New Sleeping Comfort Concept)

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Reception
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  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 46 reviews
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includes taxes & fees
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About this property

ibis Heidelberg Hauptbahnhof

Hotel in Heidelberg with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Ibis Heidelberg Hauptbahnhof's great location gets high marks from our customers. During your stay, you're just a quick walk from Heidelberg Congress Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Heidelberg Castle and 5 minutes from Marktplatz
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. The business-friendly ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night, plus a deposit of EUR 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Uncovered self-parking fee: EUR 14 per night
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 1008 reviews
Rating 8 - Good. 487 out of 1008 reviews
Rating 6 - Okay. 207 out of 1008 reviews
Rating 4 - Poor. 46 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logistically ideal since train,bus,tram and taxis are 1min away. My room looking to the bus/taxi terminal (and busy road, but no train traffic) was very quiet, due to good glazing of windows. The windows could be opened up to safety catch (gets some fresh air in if need be). Interior was quite modern/fresh and lighting (bed-side as well as ovrhed) was adequate. To step into Shower tray might be (for stepping in) a tad too high for some but not too excessive and definitely way better than a bath-tub szenario. Bathroom window could be opened as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Good size room and clean. Breakfast was decent. Parking was awkward getting to the first time.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

OK for a Night

It was OK for one night. Very small room. Beds were not very comfortable. Quiet. Close to train station.
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 1 night stay.

Excellent value and amazing breakfast, perfect if travellling by train. Very good wifi and comfortable room. Thoroughly recommend. The old town is about a 25 min walk away .
Stayed 1 night in Jul 2025

10/10 Excellent

Besnik

Stayed 1 night in Jul 2025

10/10 Excellent

Koji

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean and close to the station.
Stayed 2 nights in Jun 2025

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: Next door to the railway station.Good breakfast The not so great: Small room, tiny bathroom Overall: convenient and fine for a short stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Nora

Travelled with partner
Disliked: Cleanliness, amenities
Room was stuffy, unclean, and had terrible bed support.
Stayed 5 nights in Jun 2025

8/10 Good

Alex

Stayed 10 nights in Jun 2025

10/10 Excellent

Ian, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location at train station and easy transportation to the sights.
Stayed 1 night in Jun 2025

8/10 Good

Marion, St Catharines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, room was clean, on site parking
Stayed 1 night in May 2025

10/10 Excellent

Jose, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

8/10 Good

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Price/value ratio6
Stayed 1 night in Apr 2025

10/10 Excellent

kamran

Stayed 1 night in Mar 2025

10/10 Excellent

B. Derya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Heidelberg

This hotel has very good location; easy access to transportation, eateries and groceries. The room we were in was on the small side but not too small- minimalist and efficient. The breakfast was consistently tasty and filling. The receptionists and people working there all were friendly and helpful. Even though the hotel is next to railroad tracks surprisingly not much noise to notice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gregniel

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but very small bathroom

If you are taller then 5'8 likely you cant sot on toilet as knees hit wall!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IBIS heidelberg

Very short stay so location was the most important. easy and quick arrival and departure proceedures
Stayed 1 night in Jan 2025

4/10 Poor

joseph

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel had the worst bed I have ever slept in. While the hotel was clean, and the location was close to the center of town I would never stay here again. The bed had a small foam top over some mattresses that was lumpy, and hard It was impossible to get a good night sleep! Folks the most important part of a hotel is the BED and this one SUCKS. Buy this hotel new beds. If it wasn't for the beds I could be a 4-star hotel
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Stayed 6 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above, staff were polite, the breakfast was excellent, everything was clean.
Stayed 2 nights in Oct 2024

8/10 Good

AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
An average hotel booked last minute. Exactly as I expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the main train station. Parking and breakfast are extra. Within walking distance to old town or you can take the buss
Stayed 4 nights in Sep 2024