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Helendorf River Inn, Suites & Conference Center

2.5 star property

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Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Fishing
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪2 min walk‬
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪10 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront) | Iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Balcony (Riverfront)

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
This hotel features an outdoor pool, a conference centre and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are on-site. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference centre, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 758 reviews
Rating 8 - Good. 209 out of 758 reviews
Rating 6 - Okay. 67 out of 758 reviews
Rating 4 - Poor. 15 out of 758 reviews
Rating 2 - Terrible. 4 out of 758 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harsh

Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

nice hotel with a lot of character right on main street where all the shops are
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Like most of Helen, this property's decor is dated and almost childish. The staff is pleasant and accommodating, and the room is fairly clean. Overall, the atmosphere is tired and tacky. The charm is long gone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Estrella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring Break

Great room, middle of everything. Literally everything was within walking distance. Loved the views. Small glitch with tv but honestly not enough to bother with. Besides, we were there to explore and tire kids out. Overall, great experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great hotel. It was very clean and staff was very friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Lorri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For the place being kinda spendy, I feel the balcony could have been swept, and the outside grounds swept. The bath tub caulk needs the mold scrubbed out. The bed was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Fred, Aiken

Stayed 2 nights in Feb 2025

10/10 Excellent

meagan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are placed beautifuly around the river.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice prooerty right by the Chattahoochee river and in the middle of town. Very close to food and shopping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pura, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff is courteous and provides excellent service to guests.
Stayed 1 night in Apr 2025

10/10 Excellent

bethany

Stayed 1 night in Mar 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great location and definitely will stay again. Walking distance to just about everything. No elevator but the stairs weren’t too bad. We were on the 3rd floor over looking the little river with a balcony! Just remember to get/bring towels to the pool they don’t have any there. Parking was great also, we have a truck and sometimes parking is a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Dusitn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of the building. Staff was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

stacey

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Okay

Great location and room was clean. Great river views. The staff was friendly. The exterior could use some TLC. Rooms need hotel locks (top latch) on the doors.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mayme

Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being in downtown Helen. Definitely walkable to most everything. Room was good, loved the river view. Clean, comfortable, safe. TV worked and had Netflix (last few places we’ve been had TV issues and no Netflix). Overall, a good place to stay and I’d go there again
Stayed 2 nights in Mar 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we upgraded to “the most sought after room”. Will be back in the summer for tubing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our stay in Helen, GA. It was perfectly on theme, you feel transported from the moment you drive up to the property. Everything was immaculately clean. The staff were all so friendly & helpful. The radio alarm in the room next to us went off at 3am. We called front desk and they took care of it within minutes. Coffee and tea available at the lobby all day. The room was spacious, the view was beautiful! The kids loved the hotel. I could go on and on about how great this place was! We will definitely be back!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helen first timers

The location is perfect. We parked the car upon arrival on Sunday and didn’t move until departure on Wednesday. We chose riverfront and greatly enjoyed the river sounds and breeze. We enjoyed our first trip to Helen. The continental breakfast is very basic ( microwave products ) but the stay was great and location perfect. Once we checked out we went to Unicoi and Anna Ruby falls.
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is nice, but dated, could use a repainting inside and out. Rooms are nicely furnished.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025