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DoubleTree by Hilton Helena Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Helena Downtown

Exterior
Premium bedding, down duvets, in-room safe, desk
Italian cuisine
Italian cuisine
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Place, Reeder's Alley
    ‪5 min walk‬
  • Place, Cathedral of St. Helena
    ‪8 min walk‬
  • Place, Helena Civic Center
    ‪14 min walk‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Helena Downtown

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free self parking and a free area shuttle are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Helena Downtown offers 72 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Helena hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Helena Downtown. During your stay, you're just a quick walk from Holter Museum of Art. Free self-parking, a free area shuttle and a restaurant are available.
  • Free self-parking
  • Enjoy Italian cuisine while dining at Bella Roma
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Holter Museum of Art and Original Governor's Mansion
  • Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2242 square feet (208 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Helena Downtown. Self parking is free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bella Roma – This restaurant specialises in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 290 out of 508 reviews
Rating 8 - Good. 146 out of 508 reviews
Rating 6 - Okay. 39 out of 508 reviews
Rating 4 - Poor. 20 out of 508 reviews
Rating 2 - Terrible. 13 out of 508 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Nov 2025

4/10 Poor

Lukas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was run down and dirty. Evening/night staff was not friendly at all. If he doesn’t like his job, he should do something else. Morning staff were excellent. Phone in room was broken. Heating in room very noisy. Location is amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is wonderful!
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in was not great. We weren’t greeted, we were not even sure we were in the right place. After much time waiting we were given our room key card. Computers were down. They seemed short staffed. The room was good and very comfortable. We were disappointed that the hot tub was not working. The location of the hotel is great!
Cathedral
Nighttime view from hotel window
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Building seemed a little older but it was upkept and had everything we needed for a quick overnight stay
Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Billings

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually the entry way had 2 pigeons and their bird poop needed to be cleaned up.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri, Redwood Valley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

THOMAS, POLSON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was very musty and the internet in the room didn't work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and room was clean. Will book with this hotel again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Sep 2025

4/10 Poor

HIROKI

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Yep
Stayed 3 nights in Sep 2025

8/10 Good

Marlee

Liked: Cleanliness, staff & service
Room had some maintenance issues, nothing that was out of control but could use some love.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 2 nights in Aug 2025

10/10 Excellent

Janna, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, central, walkable. Laundry on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Stayed 3 nights in Aug 2025

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort

Keep searching

Shower wouldn't drain. Toilet had to be flushed several times. Pillows hard as a rock. A/C didn't work. This place has been going downhill for some time. The price is not acceptable for the quality of the stay.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Ibrahim

Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Liked: Room comfort

Good location

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in Jul 2025