4/10 Poor
Maria
9 Aug 2025
Liked: Cleanliness
Disliked: Room comfort
TV does not work, broken door lock, no way out
My stay in the place was very stressful. I got to the place and noticed tv not working. There is no reception so in case any issues you need to try to resolve them. They send you ‘ready made’ text messages but those not really helpful, more irritating in situation where you need real help. After I spent 30 min to try to fix the tv, maintenance person arrived. He was able to turn on the tv but the tv stop working again after 30 min. This is second time I have stayed in this apartments and both times tv did not work. So if you like watching tv, I would suggest booking somewhere else. The second issue was in the morning I had to check out. I used their chain lock in addition to the regular lock. However, the chain lock did not open, it was broken and stayed locked in. Again there is no reception to help you with this kind of issues. I had an appointment in the morning and could not leave the room as was locked in the room. They again tried to text some not helpful messages. I had to break the lock with scissors. Luckily it worked so I was able to leave the room. After all of this I was very surprised about the hotel people’s communication, just sending the ready made messages. I would have thought they at least call me to hear what went wrong but no interest. The rooms design is nice, however quality seems to be bad in many items.
Maria
Stayed 1 night in Aug 2025
