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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Lobby
Property video
Lobby sitting area
Lobby sitting area
Fridge, microwave

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Linnanmaki Amusement Park
    ‪10 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Double Room

Double Room | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Small)

9.4 out of 10
Exceptional
(73 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillow-top beds, desk, laptop workspace, soundproofing

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Loft Room

Family Loft Room | Pillow-top beds, desk, laptop workspace, soundproofing

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room | Pillow-top beds, desk, laptop workspace, soundproofing

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillow-top beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite | Pillow-top beds, desk, laptop workspace, soundproofing

Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citybox Helsinki

A microwave in a common area, a fridge in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.
With your stay at Citybox Helsinki, you're connected to a railway/underground station and just a quick walk from Hakaniemi Market Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and meeting rooms. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • Just a 4-minute drive from Kauppatori Market Square and 6 minutes from Helsinki Exhibition and Convention Centre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. Citybox Helsinki also features express check-out, a lift, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 13.90 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.9 for adults and from EUR 13.9 for children
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citybox Helsinki Hotel

Citybox Helsinki Helsinki

Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 597 out of 820 reviews
Rating 8 - Good. 182 out of 820 reviews
Rating 6 - Okay. 26 out of 820 reviews
Rating 4 - Poor. 7 out of 820 reviews
Rating 2 - Terrible. 8 out of 820 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was so pleasant and comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

aleksandr, Tailpasaari

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cool place!
Stayed 2 nights in Feb 2026

8/10 Good

Samay

Stayed 5 nights in Feb 2026

8/10 Good

Ross

Good location and room
Stayed 3 nights in Jan 2026

8/10 Good

Riitta-Leena

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay in Citybox Helsinki. L Location is very good, surrounded by several shops, restaurants and bars in Kallio area. Automatic check in and check out was smooth and easy. Hotel room clean and had all basic facilities. I enjoyed the double bed as stayed by myself. I figured out on the 2nd day where the light switches were and for which lights there for, also liked the black out curtains. Hairdryer worked just very short time and I could not figure out what was the issue. In general I had a pleasant stay In
Stayed 3 nights in Jan 2026

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation for a quick stop. Good area and close to public transport.
Stayed 2 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2025

8/10 Good

Juraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had everything we expected and needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and area downstair to hang out in. Really nice festive touch from the staff with free hot chocolate one night and free gingerbread decoration another night.
Stayed 3 nights in Dec 2025

8/10 Good

Dr Moath A M

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean warm room, friendly staff, great catering facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean room seamless check in and check out
Stayed 3 nights in Dec 2025

10/10 Excellent

Polaris

Stayed 1 night in Dec 2025

10/10 Excellent

Alean, Miami

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Trond Oddvar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great light- and soundproof room
Stayed 1 night in Nov 2025

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super centric and convenient.
Stayed 5 nights in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

CS

Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located and efficiently managed the rooms at Citybox are surprisingly large for European standards. Easy and quick self checkin / checkout, friendly staff should you need them, discounts in nearby restaurants as well as rentable umbrella for the wet weather days stood out for me during my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, smart hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Antonia, Fort Mill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved this simple, efficient and minimalism horel, focused on comfort and sustainability at the same time. Great location within walking distance to Helsinki's highlights. Great breakfast option with the cafe next door, breakfast buffet was amazing every morning. The hotel is very responsive to messages and made our first visit in Helsinki comfortable and memorable! I would stay there again in a heartbeat!
Hotel entrance
Breakfast option
Breakfast buffet
Stayed 3 nights in Nov 2025

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the laundry but I used the kitchen for my evening meals. It is clean and comfortable I used to be at many hotels but Citybox is the best one (with my budjet). The location is very convenient with metro ,bus and too many supermarkets near by. Staffs are very friendly and helpful especially Nicholas (the gentleman) he helped me a lot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Stayed 1 night in Oct 2025