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Best Western Chocolate Inn at the Park

2.5 star property

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Photo gallery for Best Western Chocolate Inn at the Park

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Exterior
Coffee service
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
1200 Mae St, Hummelstown, PA, 17036
  • Place, Indian Echo Caverns
    ‪3 min drive‬
  • Place, Giant Center
    ‪3 min drive‬
  • Place, Hershey's Chocolate World
    ‪5 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Non Smoking

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

Similar properties

Suite, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Comfort Suites Hummelstown - Hershey
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,004 reviews
The price is €69
includes taxes & fees
21 Dec - 22 Dec
Comfort Suites Hummelstown - Hershey

About this property

Best Western Chocolate Inn at the Park

Suburban hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this hotel has coffee/tea in a common area and a microwave in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Best Western Chocolate Inn at the Park offers 125 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Hummelstown hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Best Western Chocolate Inn at the Park gets good marks from our customers. During your stay, you'll be close to Giant Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Giant Center and 6 minutes from Hershey's Chocolate World
Free breakfast is available daily. Public spaces have free WiFi. An indoor pool, a vending machine, and coffee/tea in common area are also featured at Best Western Chocolate Inn at the Park. Self parking is free.
Guests are served a free full breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Park
Comfort Inn Park Hotel
Comfort Inn Park Hotel Hummelstown
Comfort Inn Park Hummelstown
Comfort Inn Park Hotel Hershey
Comfort Inn Park Hershey
Comfort Inn At The Park Hotel Hershey
Comfort Inn Hershey
Hershey Comfort Inn
Comfort Inn at the Park Hotel
Comfort Inn at the Park Hershey
Comfort Inn at the Park Hotel Hershey

Best Western Chocolate Inn at the Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aaliyah

Business traveller
Disliked: Amenities
It was an alright hotel, nothing crazy cool, kind of dingy. Door knob was wiggly and made me feel unsafe.
Stayed 2 nights in Sep 2025

6/10 Okay

Lynne

Stayed 3 nights in Sep 2025

6/10 Okay

Maya

Stayed 1 night in Sep 2025

6/10 Okay

Abby

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Overall average visit except the cleanliness could definitely be better. Dusty tables and lamps, shower drain was clogged, very outdated building. Poor pillows and pilled sheets. Employees were pleasant and helpful. I wasn’t thrilled with the lock on my rooms door and the door would get stuck open. Also, outside doors say they are locked but they are not which is a safety issue
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Can not recommend

The staff were super friendly and helpful. The breakfast was very good (though typical of a budget hotel continental breakfast), but I simply cannot recommend this Comfort Inn to anyone until it undergoes a complete renovation. "Dated" doesn't describe it. "Completely worn down" does. The carpet in our room was so disgusting. Mismatched touch-up paint on every blessed wall, counter and door. Cracked grout and plaster. Stained bathtub. Only one elevator running. Sorry.
Stayed 2 nights in Aug 2025

8/10 Good

VINCENT, Ridgefield

Liked: Cleanliness, staff & service, property conditions & facilities
The staff onsite was extremely helpful. I would definitely stay with this Comfort Inn again in the future.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Sept 2025 Suite Stay

Use of cleaning products for the bathroom should be left to rest then cleaned or maybe other products should be used. I personally cleaned the tub with my own products and it was cleaner than when I arrived. The breakfast was great, wish there were a few more options. The pool was nice and clean. The suite was nice, a lot of the good TV channels weren't accessible due to connectivity. Wifi was decent. Ample amount of parking.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kaitlyn

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hello, we stayed at the comfort inn at the park at Hershey pa on Mae street. We stayed at the fifth floor with our family who stayed on the 4th floor and we had young kids (4 kids total) we were not told they were waiting on maintenance to fix their other elevator when we had to take 4 young children up 4 flights of steps after swimming and my gf has a broken arm w a cast and had to help carry them with bags as well with me. That was not right. Also, our hotel room smelled like paint and we had two dirty towels hanging in the bathroom and one dirty towel hanging in the sink room. The shower was very loud and making a banging screeching noise the whole time. We usually stay here every year for our family vacation and we will not be staying again next year. The money we spent was not worth what we got for the holiday weekend.
Stayed 2 nights in Aug 2025

6/10 Okay

Kimberlee

Travelled with family
Hotel was overbooked. The room I was given was dirty. It was remedied, but took a while. It was ok along the cleanliness scale. Rooms could be cleaner. It is a convient, ok location if you are wanting a cheaper option.
Stayed 2 nights in Aug 2025

6/10 Okay

KARLA

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hidden
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel and the breakfast was great.
Stayed 2 nights in Aug 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So close to everything

Would stay again. It’s so close to Hershey Park / Chocolate World, about 5 minute drive. They also have ducks hanging around the hotel that you can feed for .50 cents they sell in the lobby. Restaurants are all around. Overall good location.
Stayed 2 nights in Aug 2025

6/10 Okay

traci

Travelled with family
Liked: Cleanliness, staff & service
We were given a room with a running toilet. After we were in our room for almost an house we went to dinner. We got the receptionist that the toilet was running. She texted maintenance while we were there. Whenwe csme back she told us it was fixed. It was not. We brought it up again and we got a room switched. Our shower was horrible. It always was making a weird aound. We had to turn the shower head off then back on to get the water to stop making the sounds. It also would only despense super hot water which was terrible for my kids 9 and 11
Stayed 3 nights in Aug 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door key wouldn't work other than that nice hotel good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I had a hard time find hotel gps took us to the outlet parking lot we saw the hotel but didn’t no how to enter till we went out the back side of outlet and saw a small sign make it bigger so people can see it Room was good but toilet sits too low to the floor and I felt like I was sitting on the floor I have a bad knee and can’t hardly bend my leg so it was very hard for me to sit on it without help from my husband also couldn’t close the curtains they only go so far I don’t like the light to come in at night when trying to sleep please fix these . Bed was too hard and pillows were way to soft felt like I was just sleeping with head on bed that’s why I always bring ours other then that hotel was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

4/10 Poor

Alaina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice, the hotel is dimly lit and the room was falling apart.
Stayed 3 nights in Aug 2025

4/10 Poor

Lauren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don't waste your money. Very dirty place.

Our stay was not so great. Therugs in the hallway were old and dirty. The house keeper didnt show up to clean our room and we didn't get any bath towel. When we finally did go to the front desk to let them know our room wasn't clean and that we needed towels, we did not even get an apology from the lady at the front desk. We will never stay their again
Stayed 2 nights in Aug 2025

8/10 Good

Lourdes

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Little Gem!!!

Nice little hidden gem. My wife and I went for a concert. Even though our room was towars a highway, we couldn't even hear it! Room was clean, shower was how, and the bed was super comfortable. I will be going back. I recommend this place if you want a little quiet place that you can relax and unwind at.
Stayed 1 night in Aug 2025

8/10 Good

Denine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to a lot of food places. Breakfast good. And the service, great
Stayed 2 nights in Aug 2025