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Sapphire Inn

2.0 star property

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Photo gallery for Sapphire Inn

Exterior
Reception
Free WiFi
Free WiFi
Fridge, microwave

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
761 E. Main Street, Franklin, NC, 28734
  • Place, Scottish Tartans Musuem
    ‪15 min walk‬
  • Place, Angel Medical Center
    ‪15 min walk‬
  • Place, Franklin Gem and Mineral Museum
    ‪16 min walk‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
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The price is €61
includes taxes & fees
4 Mar - 5 Mar
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About this property

Sapphire Inn

Laundry facilities, a 24-hour front desk and express check-out are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site.
Sapphire Inn offers 30 air-conditioned accommodations, with free toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Franklin motel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sapphire Inn. During your stay, you'll be within walking distance of Ruby City Gems & Minerals. Features include free WiFi in public areas and free self-parking, plus laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Steps from Nantahala National Forest and 12 minutes on foot from Ruby City Gems & Minerals
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sapphire Inn offers its guests barbecue grills, a vending machine, and a garden. WiFi is free in public spaces. Sapphire Inn also features a picnic area, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Franklin motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sapphire Inn Franklin
Sapphire Inn
Sapphire Inn Motel
Sapphire Inn Franklin
Sapphire Inn Motel Franklin

Sapphire Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 83 out of 318 reviews
Rating 8 - Good. 104 out of 318 reviews
Rating 6 - Okay. 68 out of 318 reviews
Rating 4 - Poor. 27 out of 318 reviews
Rating 2 - Terrible. 36 out of 318 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
The only issues we had was the lady that checked us in was extremely rude, like we were bothering her. The rest of the staff was very friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Nov 2025

8/10 Good

George

Stayed 3 nights in Nov 2025

8/10 Good

Michael Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place to stay,the owners are super friendly and we had a light out in our room and they came right away and fixed it.I would highly recommend a stay here if your in the area!!
Stayed 1 night in Oct 2025

6/10 Okay

stan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good news it is inexpensive and good location. However very dated and time for a remodel makeover.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It has been there a while but the price can't be beat and at that price it exceeded expectations.
Stayed 2 nights in Oct 2025

4/10 Poor

Debra

Travelled with partner
Disliked: Property conditions & facilities
Room was in poor repair. Mirror was cracked. Floor dipped down in places. Door had no security lock.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

The room was nice. I enjoyed the outdoor openness of the hotel. I’ve already booked this same hotel 2 more times and will continue staying at this location when I visit.
Stayed 2 nights in Oct 2025

8/10 Good

Ralph and Mary Anne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charges a pet fee of $25 per night. It is currently going through renovation, but the room was clean and welcoming. On the negative side: Street noise, too much noise from the room above and the owners picked a very bad time to resurface the parking lot 😑.
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
The owner was nice. Property is well won but good condition.
Stayed 1 night in Oct 2025

8/10 Good

Collin

Liked: Cleanliness, property conditions & facilities
Nothing exceptional, but it wa clean and met our expectations, considering what we paid.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Staff very helpfull kind
Stayed 3 nights in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable, affordable.
Stayed 1 night in Aug 2025

8/10 Good

Garth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cheap place to stay. Old but nice.
Stayed 2 nights in Aug 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
- Needs room instructions on TV/Remote easy use and gain. (A+) Excellent front desk and excellent comfortable bed. * pillow cases need to be as soft as the excellent sheets. ** A few less important room details (loss/degrade/missing), needs addressing. Thanks
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Joel

Stayed 3 nights in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room had a wonderful bed, king size, soft and just right firmness. The refrigerator was great to put our drinks in for the next day. Unfortunately, while they have been working on upgrading a few fixtures, the room badly needed a coat of paint. The floor had recently been redone and was good too. We weren't there for amenities or luxury so it did the job. Staff on check in was friendly and efficient. It looked like a great place for bikers on the AT a they had several things in the office for them.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jimmel

Disliked: Cleanliness, property conditions & facilities
No housekeeping for the entire week of stay, no blankets changes, no floor cleaning.
Stayed 4 nights in Jun 2025

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