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Wild Ginger Hotel

2.0 star property

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Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Free daily continental breakfast
Property grounds
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪4 min drive‬
  • Place, Port of Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free rollaway beds, bed sheets

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | 1 bedroom, free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, free rollaway beds, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | 1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bunk Bed

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About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
A microwave in a common area, laundry facilities and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Wild Ginger Hotel gets good marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities and a shared microwave
  • Guests have great things to say about the clean guestrooms and the central location
  • 12 minutes by foot from Hilo Farmers Market and a 4-minute drive from Rainbow Falls
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 22 October 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 322 out of 792 reviews
Rating 8 - Good. 160 out of 792 reviews
Rating 6 - Okay. 88 out of 792 reviews
Rating 4 - Poor. 70 out of 792 reviews
Rating 2 - Terrible. 152 out of 792 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

MIHO

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Convenient location and good price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the superior suite because I wanted a balcony, king bed and my own bathroom. I can say it was not disappointing. The time I was in the room, it was peaceful and quiet. It may not be a fancy hotel but for me I do like small, quiet, peaceful, unbothered vibes. Also, I had a late check in...on a tsunami threat day, so office was closed but I didn't check my messages till later because of all the chaos, Makana, the manager, assured me that they left my key for me in the lock box. Yay! I sure did love my stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

The place looked like it was falling apart. The paint were peeling. The flooring felt like it was not leveled, felt like I was going to fall thru. The pictures on the website did not match the actual Hotel. It felt very creepy.
Stayed 4 nights in Jul 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice to stay just near Hilo downtown
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

andrea

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025

8/10 Good

Dharmesh

Travelled with family
Liked: Amenities
Just perfect for my need
Stayed 1 night in Jul 2025

4/10 Poor

Wilson

Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the price was affordable! I would stay there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Loved every moment
Stayed 4 nights in Jun 2025

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved all of the staff members. Always tentative and friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Saori

Stayed 1 night in Jul 2025

6/10 Okay

Devondra

Stayed 3 nights in Jun 2025

6/10 Okay

Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Rito

Liked: Property conditions & facilities
The frogs at night is music
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with family
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Room comfort

Adequate

A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Stayed 1 night in Jun 2025