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Cosmo Hotel Hong Kong

4.0 star property

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Photo gallery for Cosmo Hotel Hong Kong

Relax in a secluded outdoor space with a wicker chair and table, surrounded by lush greenery.
Welcome to COSMO, where a sleek reception desk and polished floor set the tone for a luxurious stay.
Experience the sleek, urban charm of COSMO, where modern amenities come alive.
Relax in this inviting living area with a large window, beige sofa, and a comfortable bed.
Compact kitchenette with microwave, toaster, and ample storage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
375-377 Queen's Road East, Wan Chai, Hong Kong
  • Wan Chai Road
    ‪5 min walk‬
  • Times Square Shopping Mall
    ‪8 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪14 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

View all photos for Executive Room (free breakfast box & meal coupons)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room (free breakfast box & meal coupons)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Cosmo Two-Bedroom Suite

Cosmo Two-Bedroom Suite | Living area | 20-inch flat-screen TV with cable channels, TV

Cosmo Two-Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • 84 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room (free breakfast box & meal coupons)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room (free breakfast box & meal coupons)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Room amenity

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Triple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Triple Room

  • 26 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Room amenity

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Quad Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Quad Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room - Weekly Housekeeping Service & max. 20lb Laundry

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (free breakfast box & meal coupons)

Room amenity

Superior Room (free breakfast box & meal coupons)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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  • Restaurant
  • Air conditioning
  • Gym
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About this property

Cosmo Hotel Hong Kong

Family-friendly hotel with free local area shuttle and fitness centre
A fitness centre, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Cosmo Hotel Hong Kong offers 142 accommodations with minibars and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cosmo Hotel Hong Kong. During your stay, you're just a quick walk from Times Square Shopping Mall. Enjoy features like free WiFi in public areas and free train pick-up service, plus a gym.
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 8 minutes by foot from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
  • Free train station pick-up, train station drop-off and local-area shuttle service
As a guest of Cosmo Hotel Hong Kong, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi and wired Internet. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. The family-friendly Cosmo Hotel Hong Kong also features coffee/tea in common area, concierge services, and laundry facilities.

This 4-star Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free area shuttle up to 1.5 kilometres
  • Free train station pick-up shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: HKD 110 for adults and HKD 110 for children
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 428.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately HKD 110 for adults and from HKD 110 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 428.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cosmo Hong Kong
Cosmo Hong Kong Hotel
Cosmo Hotel
Cosmo Hotel Hong Kong
Hong Kong Cosmo
Hong Kong Cosmo Hotel
Hong Kong Hotel Cosmo
Hotel Cosmo
Hotel Cosmo Hong Kong
Hotel Hong Kong Cosmo
Cosmo Hotel Hong Kong Hotel
Cosmo Hotel Hong Kong Hong Kong
Cosmo Hotel Hong Kong Hotel Hong Kong

Cosmo Hotel Hong Kong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 419 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Maximilian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel, it is worn out and tired. Rooms and hallways have not been maintained and also appear to be humidity damaged. It is also strange that the rooms are not provided with hand soap. When asked the front desk suggested I purchase soap from a near by convenience store.
Stayed 7 nights in Apr 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 2 star at best. The bed was very hard with the bed slats poking through the mattress. There was no hand soap available, I had to purchase my own. Amenities were available for purchase from a vending machine in the lobby. I had to ask for toilet paper. The blow dryer was horrible only 1 speed worked and the flow was nonexistent. There was only 1 electrical socket that worked in the room. The towels were worn with stains. Oh, and I was told that my room was upgraded. I would hate to see the non upgraded rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

May Poh

Liked: Cleanliness, staff & service, property conditions & facilities
The service is good and shuttle bus service staffs helpful and excellently
Stayed 5 nights in Mar 2025

8/10 Good

Hui Ying

Liked: Staff & service, property conditions & facilities, room comfort

Not the best but there is some comfort

The bathtub and toilet look dirty. I was there for a night and i can endure it. Bed was fine
Stayed 1 night in Mar 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not the best
Stayed 12 nights in Mar 2025

10/10 Excellent

Kalimullah

Stayed 1 night in Mar 2025

8/10 Good

Hector

Stayed 3 nights in Mar 2025

8/10 Good

Sheuli

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, amenities
Convinient and quite area walking distance to every store and restaurant and park
Stayed 2 nights in Jan 2025

8/10 Good

wilhelmus antonius henricus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good: small fridge, space to move even with our two big and two small suitcases, daily cleaning, good WiFi . Even though only two lifts, we didn't have to wait long. Free drinking water dispenser in foyer. No small bottles of shampoo, toothbrush etc due to HK legislation . A reasonable number of buses stop in front of the hotel. Tram a three min walk away. MTR (underground) a bit farther away. Free shuttle bus to airport express check-in and few other locations.
Stayed 6 nights in Jan 2025

2/10 Terrible

Trenna and James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

heidi ann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service was lacking, not doing any more than checking in and out, marginally answering questions. Access to the room: - the last night, at 10:30 pm, someone knocked, shouted "housekeeping", unlocked the door and started entering the room (10:30 at night!!) - the next morning, when I went for a walk for breakfast (a couple of hours before check out), I was locked out, key card no longer worked. After going to the front desk about and getting a new card, security escorted me back to the room and acted like I didn't know how to use the keycard. - then about thirty minutes before check out, I heard the lock mechanism on the door...it was resetting. So when I left again, I was locked out. (Thankfully I had everything with me) The hotel was a fine experience before then: nothing bad or extra about it. After the last night and morning, I felt unwelcomed.
Stayed 3 nights in Jan 2025

6/10 Okay

Amy

Stayed 8 nights in Nov 2024

8/10 Good

Hiu Laam Cecilia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the cheapest room for a bath tub Nice
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Alipate

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As per their ad that it’s suitable for family i will advise otherwise. We booked 2 bedrooms and paid the 2 double bed rooms as advertised on Expedia. There was no double beds, only single beds. There was 6 of us so 2 double beds per room was ideal but we had to make do with 2 single beds in one and a double bed in the other. There was only 4 pillows and 4 towels for 6 people. Our booking was clear for 6 people. We asked for late checkout since our departure was late we were told to check later on only to be told last minute to vacate the room. So we sat out from 11am till 5pm before we head to the airport for our 9pm departure. I wouldnt recommend Cosmo hotel for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good clean hotel with very helpful staff. There is a shuttle bus but we used taxis as they are cheaper than the IK. Great views from our 15th floor room. No breakfasts but the room price was so low I was happy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mrudula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

Very courteous and polite staff. We were allowed early check in and late check out without any hassle. Rooms were clean and hotel is very conveniently located to restaurants and public transport.
Stayed 3 nights in Dec 2024

8/10 Good

Matekairoa Antonie

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel had advertising for an in-house bar next to the elevator on my floor. The downstairs area where the bar used to be was now a storage area. Where's the gym? In the Dorsett. Where's the laundry service? In the Dorsett. Ah well, I got what I paid for and by all observations both the bed, shower and toilet were clean.
Stayed 8 nights in Nov 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

6/10 Okay

David, SAN MATEO

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed there for 6 nights and the first day arriving we had to pull our luggage up the hill to the hotel and for 2 elderly people it was not convenient for us. The room was clean but bathroom light in shower didn't work and faucet was loose almost falling off. The box breakfast was nice to have but could've warmer. Compared to the Dorsett limited staff and services like afternoon treats or cooling water (lemon or lime) as you come back from a hot day. Not a lot of smiling faces to greet or help your luggage or bulky items. No carts to help take luggage to our room or someone too help. The lighting seemed dim most of the time. The area for boiling water and microwave and coffee was not the best but adequate. The rating of 7.4 is probably accurate as for the price we will look elsewhere for slightly more to get better amenities and service.
Stayed 6 nights in Nov 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
This hotel shares the shuttle service with it's sister hotel Dorsett Wan Chai. The shuttle is a great help as the nearest subway station is about 10 minutes walks away. Cosmo advertised laundry service is available but you actually have to go to Dorsett to use their washers and dryers. It's kind of inconvenient even though it's only about a minute walk away, Once in a while, I could smell cigarette smoke coming out from the ventilaion system, mostly late in the night. Also there is no soap available by the sink, you have to turn around to use the bottle fixed to the wall above the bath tub.
Stayed 14 nights in Oct 2024

6/10 Okay

Shun

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel corridor on our level smelled mouldy. The bathroom sink top is not very clean. There’s a bath tub but I can feel it’s not very clean, therefore we only took showers during our 9 nights stay. The mugs and rinsing glasses in the room has also got coffee/tea marks on it, hence we drank out of the bottle the entire time. What puts me off the most is, the fridge is not cool enough for my soy milk, a few of our items actually went off from the fridge temperature. What I liked was, it was quiet and has a nice city view. Walkable distance to the trams to Kennedy Town. They also offered breakfast in a box each morning, so that was handy.
Stayed 9 nights in Oct 2024

8/10 Good

wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is small
Stayed 4 nights in Aug 2024