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Ilikai Hotel by Hello Relaxation

3.0 star property

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Photo gallery for Ilikai Hotel by Hello Relaxation

Outdoor pool
Apartment, 1 Queen Bed | Living area | TV, DVD player
Apartment, 2 Bedrooms | Private kitchen | Fridge
Reception
View from property

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1777 Ala Moana Boulevard, Honolulu, HI, 96815
  • Ala Moana Center
    ‪10 min walk‬
  • Waikiki Beach Walk
    ‪14 min walk‬
  • Waikiki Beach
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 2 bedrooms, free WiFi

Apartment, 2 Bedrooms

  • 93 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Ilikai Hotel by Hello Relaxation

Hotel with free parking, a short walk to Ala Moana Center
An outdoor pool, a restaurant and barbecues are available at this hotel. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared and housekeeping is not available.
Ilikai Hotel by Hello Relaxation offers 2 accommodations with DVD players. Accommodation at this 3-star hotel has kitchens with fridges and separate dining areas. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.

This Honolulu hotel provides complimentary wireless Internet access. Televisions come with cable channels.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Ilikai Hotel by Hello Relaxation, you're just a quick walk from Ala Moana Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Within a 15-minute walk of Ala Moana Center and Waikiki Beach Walk
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool and barbecue grills are also featured at Ilikai Hotel by Hello Relaxation. Self parking is free.

Smoking is allowed in designated areas at this 3-star Honolulu hotel.

Ilikai Hotel by Hello Relaxation has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room kitchen
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • No housekeeping service

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Kitchen
  • Refrigerator
  • Separate dining area

More

  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
For any questions, please contact the property using the information on the booking confirmation

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 20 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 450.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Guests will receive an email with check-in instructions. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ilikai Hotel 2 Minutes Beach Honolulu
Ilikai Hotel 2 Minutes Beach
Ilikai 2 Minutes Beach Honolulu
Ilikai 2 Minutes Beach
Ilikai Hotel by Hello Relaxation
Ilikai By Hello Relaxation
Ilikai Hotel by Hello Relaxation Hotel
Ilikai Hotel by Hello Relaxation Honolulu
Ilikai Hotel by Hello Relaxation Hotel Honolulu

Ilikai Hotel by Hello Relaxation Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

5.4/10

Cleanliness

3.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This review is for the Waikiki Banyan hotel. We were re-accommodated to it, not by choice as the 2 bedroom unit we booked in the Ilikai was no longer available. We were told this 9:30 pm the night before check in. They re-accommodated us to a small 1 bedroom unit with not enough beds for our party of 5. The unit looked clean, and everything worked except the door lock on the bathroom.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Scam

This unit was listed as Ilikai Hotel. The Hotel has nothing to do with this unit. Additions Deposit was required by Condo company. No staff unless you pay fees for them. No mention of this until it is too late to ask for refund. The unit was filthy, No toilet paper, no staff. Unit located just above bus stop. Don’t consider this unit, run away very quickly!
Stayed 4 nights in Nov 2017

2/10 Terrible

Linda, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don"t waste your money

This was the worst experience I have ever had. I went on vacation with my grandchildren ages 6 and 17. This was supposed to be a luxury apartment located in the Ilika hotel. I have stayed at the hotel before and it is very nice. This apartment however was a completely different story. They have a lot of nerve calling it Hello Relaxation. When I arrived I went to check in at the front desk. I explained that it was an apartment through Hello Relaxation. They checked and said they were unable to find my reservation. They gave me the phone number to contact them. When I called I was told that I needed to sign a contract and leave a deposit . I told them that I had contacted them previously and spoken with a man who said that I did not need to have a contract because it was already booked with Expedia. They said they needed me to email my drivers license and the front and back of my credit card. I refused to send this by email and said I would fax it only after speaking with Expedia. The staff at the front desk were very nice and then gave me the phone number for Expedia hotel reservations. The person at Expedia assured me that they had in fact been paid and that they would contact them immediately. When they called me back they gave me a persons name to speak to directly and that they were going to expedite my reservation. I called and asked to speak with her. I was told that I did have to sign a contract or I could not have the reservation.
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Convenient but bad service and terrible parking

Good location however there were a number of issues with the property service. I was locked out of my room twice due to key malfunction. The first time there was an argument between hotel management and the property owners. We were locked out of the room for four hours and after a number of expensive phone calls the issue was resolved. I am still to see if they compensate me. Parking was useless

8/10 Good

KOYOUTE, ＧＩＦＵ

Liked: Cleanliness, property conditions & facilities, room comfort

何もしないハワイのホテルライフ

カラカウア通りから少し離れている為、メジャーなほてるとは少し趣が違うと感じられます。 アラモアナセンターにもあるきで10分程度で行け、カラカウア通りのもバスで10分程度で行け、りべんせいわ十分と思います。 ホテルのフロントは日本語はＮＧ。考えようによっては頭の体操にもなります。 初回・2日目の方にはお勧めしませんが、回数重ねたリピーターにはお勧めのコンド(ホテル）と思います。 部屋も広く生活で家族ずれのリピーターには特におすすめです。
Stayed 4 nights in Oct 2017

4/10 Poor

TTT, 東京

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

ハローリラクゼーションの場合は要注意！

イリカイホテルですがエージェントはハローリラクゼーションというところでした。 まずややこしいのがホテルが完全に予約されるまで。 色々メールできますが最終的にはIDを送るまで完了しません。それについても返事は一切なし。そして一般のチェックインと違ってフロントでチェックイン／アウトしません。それに伴い苦情やお願いはフロントでは管轄外のようで聞いてくれません。 3日目にカードキーが故障した時も自分が泊まっていることをホテルのデータではわからないようで何度もハローリラクゼーションに電話しなければなりませんでした(ちなみにカリフォルニアへ)結局直してくれることになったのは丸一日後でそれまで誰か一人は部屋で待機でした。 ホテルはいいけど普通の契約でない時は要注意です。 個人的には次は無いですね。

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